The team at Reilly have been outstanding from the moment I initially contacted them right through design / custom anodising to after sales. Even gone above normal service and helped me source a 3d p... Ver mais
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The team at Reilly have been outstanding from the moment I initially contacted them right through design / custom anodising to after sales. Even gone above normal service and helped me source a 3d p... Ver mais
A empresa respondeu
The Reilly team built up a custom bike for me, based on a mix of parts I bought and they did. They were really helpful and knowledgeable when discussing spec and the build was to a high standard.
Test rode two different gravel bikes Reilly team were so patient and helpful They really know their stuff. Bike super smooth and comfortable over potholes and rutted tarmac. Always prompt in thei... Ver mais
Absolutely love my Reilly! The build quality is insane - pure titanium perfection. Every detail feels premium and the ride is smooth, powerful, and fast as hell. The whole buying experience was top-no... Ver mais
REILLY, THE TITANIUM BIKE CO. Designed by cyclists for cyclists. With a rich framebuilding heritage and over 25 years of experience crafting titanium frames, our best-selling gravel and road bikes deliver beauty, comfort and speed.
Cudham Tithe Barn, Berrys Hill, Berry's Green, TN16 3AG, Westerham , Reino Unido
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Their customer service is really good. I ordered a spare derailleur hanger and was sent the wrong one. Called them and explained the situation (mistakes happen) and they immediately sent me the right part.
I first saw Reilly in December 2023 but it wasn’t until September 2024 when I took the decision to go , have. Look and chat about what I was looking for. When I went to their then base in Brighton I was met by Chris and Phil, they gave me. gradient to have Test ride on no then we had a chat, I really liked the look of the Reflex no that was where I decided I was going to spend my money…..so glad I did.
The last few days I’ve used the Reflex on The Southern Divide, a 680km event across some of the South of Englands most rugged terrain, whilst many recommend an mtb I opted for the Reflex and the bike handled everything perfectly, from fast downhill rod sections reaching 80kph or long rugged uphill sections, The Reflex ate up the ground cross Dartmoor and I was faster on most sections compared to last years efforts on an MTB. The bike was comfortable, balanced nd handled incredibly well, more stable than I’ve found mt previous two carbon gravel bikes
Absolutely loving my Reilly Spectre, with it's relaxed geometry, beautiful frame and wide tyres it is the perfect machine for varied surfaces, from smooth tarmac to rough country lanes. Very impressed also by Reilly customer service, when my original seat clamp failed unexpectedly I had a classy replacement sent from Reilly within a few days. Thoroughly recommend the bike and the company.
Excellent service from the people at Reilly who were always quick to respond to any questions I had.
I have specific requirements regarding geometry and riding position but with help from Reilly I finally decided on a Sceptre frameset which I will build into a winter road-bike.
I was able to choose the final colour for the decals and alloy parts and it was ordered and delivered in very quick time arriving better packed than anything I have ever received.
The frameset is superbly designed and manufactured, the photos don't do it justice and you have to have it in your hands to really appreciate it. It came with all the fittings I might need and even a spare rear derailleur hanger.
Top marks to Reilly for great service and a great product!
Great company and Great bicycles. I love my Reilly Gradient T47! A few weeks ago I went over the bars and the bike followed me and landed on the rear derailleur snapping the hanger, it was entirely my fault riding where I shouldn't have been. Once home I ordered a replacement and the Team at Reilly went above and beyond to get the hanger to me at the weekend so I could get back on my bike! Fabulous bikes and fabulous customer service!
First ride on my reflex yesterday what a bike brilliant big thanks to Phil and everyone at reilly.
Super rapid service I needed a new rear mech hanger and it was sent next day to Spain where I live.
The service I received from my initial inquiry through to the purchase of my bike was professional, helpful and informative. Nothing was too much trouble and Phil was a font of knowledge and really helped with my spec. Packaging and delivery were also 1st class and to top it off I received a complimentary cleaning kit. My bike is amazing and oozes quality. I thoroughly recommend Reilly to all cyclists.
Reilly bikes have some tremendous products. I am really, really happy with my bike. Their communication has been excellent and have helped me every step of the way to building my dream bike. Highly recommended.
Spectre 105. I am so glad I made that decision to buy a Reilly. It just feels lovely, so versatile. The more I ride it the more I love it. Their service and concern for my requirements was also exceptional.
If you are umming and arring about which Ti bike to go for I definitely recommend Reilly.
Great advice as always from the Reilly guys. Thanks!
Great bikes
Not great communication
Patience required!
Always a good experience dealing with the Team at Reilly. Thanks for the new wheels! Will send photos from Jakarta!
I waited a month before writing this review to get some experience on the bike. All I can say is this is an excellent bike that performs brilliantly and is comfortable to ride. The Reilly team were very professional throughout. I would have no hesitation in recommending this bike.
Great products and back up from Reilly.
Great customer service
Needed a replacement bolt. Phil kindly organised and received 24 hours after ordering. Great after service.
Noticed my Reilly seat lamp was missing a small section - haven’t touched the clamp in 11 months of regular riding. Sent Phil a WhatsApp message who informed it was covered under warranty and arranged for a replacement to be sent immediately. Another example of how Reilly look after their customers.
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