Reliable Skip Avaliações 371

Used reliable for quite a few jobs now in a couple of areas for our customers. Always helpful and friendly on the phone, lowest prices every time I have checked.

Ordered a skip for the Bristol branch. Quick and easy to order online - they kept us updated along the way. I wasn’t sure if the skip would fit on my drive, so gave them a call, and sent a picture and they were able to advise it would be fine! Collection was seamless too, picked up on the day. Would use again

Beware of this company. They don’t do their homework before confirming whether their truck can fit in a driveway they are supposed to drop off the skip and are expecting customers to assume that it can fit their driveway and would charge the customer for wasted journey plus hidden charges (VAT). I had been charged £108 which is very expensive. It’s nearly half of the actual price of the skip. Should’ve looked elsewhere and did more research. I heard some of the skip companies are doing their research before they deliver the skip… if it will fit in the drop off location. I guess they earn a lot of money from wasted journey fee from customers cancelling skip. I would understand if it’s just £40-£50 for wasted journey fee but £108 is just too much. It’s a rip off. Well it’s a lesson learned. I wouldn’t recommend this company. I understand it’s mentioned in their terms and conditions that a wasted journey fee will be charged for some reason but at least they should do their homework and not expect customers to assume that their truck will fit in a driveway. It’s a money-making company and does not care about the customers.

Good company had no issues with skip hire or replacement. The only reason I knocked off a star is because they don’t take plasterboard or carpet which is a bit of a challenge when you are doing a house refurb.

Their company name is pretty ironic! Do reliable skips care about the skips they transport from one place to another? What about their partnered companies? Why are they unreliable? Why do we have to go to voicemail? Why do we have to email through different employees? They clearly do not care enough for the business if this is how they treat their customers. If you want a skip within good time, don't get your hopes up and if you want it collected within good time and as expected. You may as well find a new home for it as they don't seem all bothered to pick up the waste.

I hired a 3 yard skip, on the day, they were late and when they arrived, they didnt have the 3 yard but a six yard skip instead.
The skip was to big for the driveway and the arms on the lorry where to big to fit down the drive also, I was not aware that the driveway had to be a certain size for the arms.
I was told I would then need a permit for the skip to be placed in the road and the permit would take a few days so I cancelled the skip. Now I have been charged £156 because i cancelled and it was apparently a wasted journey for the company.
I don’t mind paying a charge but that is a lot of money just to cancel.
I will never use them again, and not recommend.

Skip arrived when agreed, witha helpful driver who placed the skip where it was required.

Easy booking system and speedy no hassle service. Dropped the skip off and picked up exactly as booked.

We hired a skip for a small landscaping job. It was delivered on time with a very friendly and helpfull driver. It was also collected with the same service and on the day we had arranged. Well done team

Really easy to work with, skip arrived on time and was collected well too. Driver was great and happy to help drop the skip in the ideal spot. Customer services really helpful and appreciated their flexibility too. Will definitely use again when required.

Booked my skip about a week in advance of needing it, delivery day arrived and by 3pm it still hadn’t arrived so I contacted them to discover there had been an error their end where they had somehow managed to put the collection date as the delivery date. They didn’t have any similar sized skips available (12 yard) so instead offered me an 8 yard which would have been far too small, I did suggest they could send two 6 yards but was told no. Thankfully the lady that I dealt with was quick to apologise and offer a refund although it did leave me rushing around to find another company, luckily I found one who could deliver the next day and I’ve used them for 3 skips now so at least another company benefited from it all!

I ordered a skip on a Monday. My circumstances changed and I called to cancel the skip on the Tuesday. The skip was booked for the Friday. So the lorry had never left the yard for me at this point.
Yet they changed me a heavy admin / cancellation fee just for calling up to cancel and the skip lorry that was never even on route for me, I could understand if it was. I called up days in advance before it was due.
Absolute money maker that. Will not use or recommend for this reason.

We’ve used reliable skips a few times now and we’ve never been let down, they’re efficient, accommodate requests and easy to get in touch with. I would highly recommend this company!

Fantastic service and after comparison checks the best cost too! Delivery drivers were efficient and early and the guy even sweeped a little bit after collection, will definitely use again (hopefully not to soon in a nice way lol)

Excellent and reliable service with reasonable skip prices.

We never had any issues with Reliable Skip. They’re flexible and easy to get in touch with. It’s all in the name.

I booked the incorrect date but

Found the whole experience simple and straightforward. The office kept us informed and were flexible with us changing the collection date. Would recommend them based on our experience

First time getting a skip, I called first and they were so friendly and helpful, they kept me updated with texts the skip arrived on the day and was picked up on time too will definitely be using again thank you so much 😊

Very easy to arrange drop off and collection. Great price and communication.