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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Products are always nicely packaged and delivered on time . If for any reason they cannot send the product they contact you and give an immediate refund. Really good service every time I’ve ordered fr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’m SO impressed by the concept behind Reliked and the service was great. I was introduced to clothes and brands I would have otherwise known about or potentially been able to afford at RRP. Really... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible experience, item arrived smeared with red marker all around pockets, collar, by most of the details. It looks like a sample made by manufacturer, that should never be sold to customer! Wrote... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Personally I don’t shop anywhere else. The idea of recycling clothes that have barely been worn appeals to my ethics. I have had nothing but great items from Reliked . I know influencers only wear... Ver mais

A empresa respondeu

3,8

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 92% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Product as described

Product as described, efficient delivery, very happy

14 de setembro de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Avaliado com 5 de um total de 5 estrelas

Perfect trousers sent really quickly

Perfect (BNWT) trousers sent really quickly. Unfortunately wrong sent size which was really quickly and thoughtfully resolved, so I can say good products and good service! I’ll shop from ReLiked again.

11 de setembro de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, suit was well packaged, and arrived in perfect condition

29 de agosto de 2025
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Avaliado com 5 de um total de 5 estrelas

Quick delivery and as described

Quick delivery and as described. Item was beautiful and good value

5 de setembro de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Avaliado com 1 de um total de 5 estrelas

Re-dislike. Dodgy customer service

Returned two faulty items. Had photographs to prove they weren’t as described. Reliked are refusing to refund. Apparently they are above consumer law. Having to open a dispute with PayPal.

Avoid these guys like the plague. Won’t be coming back to shop with them again!

3 de setembro de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

We’re sorry to hear you were disappointed with how your return was handled. After inspecting the items, no faults were found and the refund was issued as store credit in line with our returns policy. We truly value your continued custom and are sorry this experience led to a negative review.

Avaliado com 5 de um total de 5 estrelas

I have always had the best service with…

I have always had the best service with this company, all the items that I have purchased have arrived exactly as advertised and I am always thrilled with what I have received. I have been a customer now for over 2 years and I would recommend this company to anyone. Thank you for your preloved items, I absolutely love the little gems you have on here.

3 de setembro de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

Never been disappointed with anything…

Never been disappointed with anything I’ve bought . Great discount ! Good customer service ! Would recommend it .

28 de agosto de 2025
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

I’ll be back!

Ordered with ease, website easy to navigate around. Really great products. Excellent seller! I’ll be back!

12 de agosto de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it!

Avaliado com 1 de um total de 5 estrelas

Haven't had the best experience with them

Haven't had the best experience with these guys.
I've received items not as described.
They are slow to refund, and in some cases erroneously refund a gift card even when you're entitled to a refund. They also forgot to refund return postage (as they don't provide a returns label).

I bought a bag that was supposed to be good condition but it had sticky (? Chewing gum) in it, and dog hairs. I didn't even bother to report this. That was my last order with them. You can get better quality (and service) at London charity shops.

6 de agosto de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

We're so sorry this order led to a negative review. I can see that this has all been sorted out for you now 🖤

Avaliado com 5 de um total de 5 estrelas

Designer gear at a fraction of the price

Designer gear at a fraction of the price, in great condition and arrived quickly as well. Can't fault it and will use again

2 de agosto de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it!

Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS

First time I have purchased from this company and never again.
The item was a Zara new with tags cardigan. It arrived with a big hole in it. I emailed customer services, because of course with a company like this they do not give you a phone number as a contact,
One week later and they still have not bothered to reply.
AVOID AT ALL COSTS

31 de julho de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

HI Helen We’re sorry to hear you felt the need to leave a negative review. We’ve checked your account and can confirm that a full refund for your order has already been issued. As a small team, there can occasionally be a short delay in responding, and we kindly ask customers to allow up to 48 hours for a reply. We appreciate your patience and understanding.

Avaliado com 5 de um total de 5 estrelas

Gorgeous men's reiss tops ..

Gorgeous men's reiss tops ... my dad will love them... a fraction of the cost so can afford to get my dad something classy ! X

7 de agosto de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it!

Avaliado com 2 de um total de 5 estrelas

Poor customer service

Poor customer service. Twice now things have been falsely advertised, marked as one brand but when the item turned up it was a different (cheaper brand) and when contacted, no one ever responded. This time they advertised shoes as my size but when they arrived they were a completely different size to what was advertised. I messaged several times and had no response. Eventually found their returns page (which they hide quite well). They’re accepting a return but I have to pay for postage - even though it’s not my error.
Previously they’ve taken over 10 days ( on several occasions) to dispatch orders.
I’ve had some lovely things at great prices but I’m getting annoyed now with the poor service.

21 de julho de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

We’re sorry to hear you felt the need to leave a negative review. We’ve checked your account and can confirm that a full refund for your order has already been issued. As a small team, there can occasionally be a short delay in responding, and we kindly ask customers to allow up to 48 hours for a reply. We appreciate your patience and understanding.

Avaliado com 5 de um total de 5 estrelas

Purchase and Help Charities

First time purchase from here and I’m pleased with items received and the speedy delivery of them. It’s always good to know that charities are benefitting.

30 de julho de 2025
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Lovely clothing, perfume, handbags and face creams. Sometimes takes time for order to arrive but it has always arrived. Thanks

28 de julho de 2025
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it!

Avaliado com 1 de um total de 5 estrelas

I bought a face serum which turn up to…

I bought a face serum which turn up to be out of date.contacted the company, no answer. Don't bother with them

24 de julho de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

We’re sorry to hear you felt the need to leave a negative review. As a small team, there can occasionally be a short delay in responding, and we kindly ask customers to allow up to 48 hours for a reply. The fastest way to request a return is through our returns request which is linked at the bottom of every page on the website, and we would of course have refunded the item if you had returned it and it was deemed to be faulty. I can see you have ordered from us many times and we appreciate your patience and understanding.

Avaliado com 5 de um total de 5 estrelas

My clothes are stunning

My clothes are stunning !
Very impressed and very cheap !
But disappointed they don’t do refunds , as my shoes and a dress is very small but hey ho .! I knew the rules in black and white!
Over all am pleased. 😃

27 de julho de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing a positive review. We truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

I shop from Reliked probably about 3…

I shop from Reliked probably about 3 years and never disappointed.They are still my favourite place to discover new brands

22 de julho de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing a positive review. We truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

Fantastic little business

Products are always nicely packaged and delivered on time . If for any reason they cannot send the product they contact you and give an immediate refund. Really good service every time I’ve ordered from them . Amazing discount deals if you sign up for emails. Had lots of amazing bargains can’t recommend Reliked enough. Download the app and sign up and make yourself a cuppa and browse for a new outfit. I guarantee you won’t be disappointed xx

13 de julho de 2025
Avaliação não solicitada
logotipo da Reliked

Resposta de Reliked

Thank you for your order and for sharing a positive review. We truly appreciate it!

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