I would like to give a big shoutout to Monette. She has helped me over the past few weeks navigate my rental application. I am so grateful for her patience and understanding.
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Veja o que dizem as avaliações
We were impressed. We are not conventional renters as we are retired, have no rental history & our income does not come in monthly pay slips, but with a bit of liaising via email we provided all the i... Ver mais
The process of becoming guarantor for my son's flat in Leeds was swift and painless. It was mostly completed online with only a small number of readily available financial documents needed. My financ... Ver mais
I'm a tenant. Does not say why the application is still in processing. Even with my right to rent, employer confirmation and everything, still require my guarantors employers email( this is too muc... Ver mais
Detalhes da empresa
Escrito pela empresa
Rent with confidence. A trusted network of verified renters, landlords & agents.
Informações de contato
London, Reino Unido
- support@rentprofile.co
- rentprofile.co
Respondeu a 1% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
RentProfile: A five star rating isn't enough
RentProfile checked me out etc for a flat to rent. They helped me every step of the way with care, compassion, and understanding. I couldn't fathom the tech involved in modern ways and this company found all the ways round everything they could. They put themselves out with such clarity in their explanations, patience, courtesy, and love. I even had tech free means to make payments, and an email approach to send the paperwork. Without this I wouldn't have got the flat I so wanted, and would in a couple of month's time have been facing possible homelessness.
RentProfile: you are amazing. And I can't thank you enough for the lengths you went to so that I can settle happily and have a home. See my years out with dignity and feeling wanted and valued. Thank you.
Instructions for completing the…
Instructions for completing the relevant forms as a guarantor were not clear.
Convenient
Convenient! Clear and easy for customers to track the status!! Staffs are easy to contact and work in high efficiency. Like this app
Easy to use and track your renting…
Easy to use and track your renting process!! Would recommend to others.
I didn't enjoy the process at all and…
I didn't enjoy the process at all and don't understand why you can't undertake a credit check of the guarantor like any normal business.
Helpful customer service
Very helpful and quick to respond to emails, follow up on information provided. Marie helped me with my rent profile.
their time to respond or reply was very…
their time to respond or reply was very slow.
You guys are nice and fast
It’s was easy to use and easy to track…
It’s was easy to use and easy to track progress.
Recent house rental
Once I got to grips with filling in the form it was straightforward. Any problems were quickly dealt with and the communication was very good. Would recommend this company
Phone colleagues were incredibly…
Phone colleagues were incredibly helpful. Confirmation of payments could have been a bit faster. But overall very good experience.
That's absolutely incredible that it exists!
I appreciate that it is available online.
Very professional and fast answering…
Very professional and fast answering for any query
Amazing on how they respond straight…
Amazing on how they respond straight away the give all information needed to know what and how to do.
You are so Excellent and Professional…
You are so Excellent and Professional in handling your customer
I was very happy with their service
I was very happy with their service. Communication was clear and they responded promptly whenever I had questions. A smooth and positive experience.”
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