Ownish Avaliações 

65
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So happy to have chanced across this gorgeous dress in the right size at Swished! Nicola packaged it beautifully to arrive in very good time and it was an incredibly fun dress to wear to a black tie X... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot recommend swished enough! The communication was superb, fast replies as I had an issue returning. I didn’t get to wear the dress but it arrived on time and in great condition. Supporting slow... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Reserving judgement! I suggested my daughter rent a dress, she found swished and ordered a dress, the money was taken and no dress arrived, plus no communication from the owner until my daughter conta... Ver mais

Avaliado com 5 de um total de 5 estrelas

Omg, my last outfit was amazing. I've never felt so special, I've rented so many times from Swished and love using the app. Lenders are always so great and helpful and love the customer service, these... Ver mais

Detalhes da empresa

  1. Loja de moda feminina
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Save money by renting rather than buying your next outfit - for a more affordable, sustainable, way to enjoy fashion. Make money by listing items hanging in your wardrobe to extend their life and pay for your lifestyle.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

65 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(65)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Dyson Airwave Rental

It has been a useful way to trial the Dyson Airwave before buying. It was easy to return using Royal Mail collection service. I am going to buy the Airwave (once I've saved up!)

20 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time use of Swished…

This was the first time I used Swished and I will definitely be using it again. Rented a gorgeous designer dress for a fraction of the cost, the communication was excellent and the dress received in plenty of time.

12 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dress early and perfect

Dress arrived early and was perfect. Seller was lovely and answered all my questions. Such a great idea. Will be renting again.

26 de dezembro de 2022
Avaliado com 2 de um total de 5 estrelas

Honest review of whole experience

Customer service 5/5
I had an issue with my order and the way they dealt with it is the only reason I’m actually considering giving them another try. My refund was processed very quickly and they were very responsive
Company 3/5
The process is easy and the app is great. The challenge is they have questionable listers and they aren’t rated so the only way of finding out is by parting with your money. The dress the lister sent me was torn, dirty and the wrong size. They didn’t use current pictures to reflect the current condition of the dress. After spending £150 they only refunded me £110. Considering I also paid £14 to return the dress, I essentially spent £54 to try a dress from a dodgy renter
Dress and lister 0/5
I ordered the dress from Natasha Merry. She lists high end dresses but doesn’t take current pictures to reflect the current condition of the dress. I appreciate that the dresses are never going to be perfect but this was pretty bad. To make matters worse, she didn’t apologise or even respond following my complaint. Best to avoid

12 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really easy to use and fast service

Really good and fast service. I rented a dress for a wedding and shaniece was very friendly and quick to respond with my enquiries about the dress. I loved the dress and I got alot of compliments about it. I will be renting again as it’s so great to choose from a variety of choices which swished offer.

12 de agosto de 2022
Avaliado com 1 de um total de 5 estrelas

Expensive if item doesn’t fit/isn’t suitable

The delivery and condition of the dress was perfect but unfortunately it didn’t fit. I was only offered a partial refund, so it basically cost over £20 to try a dress on. Yet to receive the refund.

9 de setembro de 2022
Avaliação não solicitada
logotipo da Ownish

Resposta da Ownish

Hi I'm so sorry to hear the dress didn't fit! A refund was processed for you as soon as you confirmed the lister agreed, and that she had just asked you to cover her postage as you'd requested next day delivery. We are a marketplace so you agree refunds directly with the lister. We have tried to contact you as I think there has been a misunderstanding. I'm pleased you thought the dress was in perfect condition and the delivery was great though. If you'd like to rent anything else in the future we're here to help with sizing or you can message the lister directly with any questions. Thanks again for your interest in fashion rentals - Swished team

Avaliado com 4 de um total de 5 estrelas

Quick and easy process

My dress actually came early, which was great, but it did smell quite strongly of someone else’s perfume which was the only downside. Other than that it was a super quick and easy process and I got so many compliments on the dress itself!

4 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Super helpful

I was in urgent need of that item for an occasion but the seller cannot send it in time. The staff and the owner responded promptly and were greatly kind and helpful that really helped me.

3 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Loved my first experience, coming back for more

This was the first time I rented a dress, and I was SO happy with my experience! The sizes had helpful labels to say whether they were true to size or not. My dress arrived on time and fit perfectly. Sending it back was easy as well - no need to wash. I have a wedding coming up in August, and I’ll definitely be using them again.

18 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love Swished

Absolutely love Swished! I have ordered a couple of times now and had such a good experience the customer service is amazing!! Can’t wait to rent my next outfit 😃

30 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Really good service from Swished

Really good service from Swished. Worried my dress wouldn’t arrive because of the bank holiday but they made sure it did and the dress was perfect for a wedding. Will definitely use again

8 de junho de 2022

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