-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Ver mais
A empresa respondeu
We found Residently to be very helpful and prompt in resolving issues. Would highly recommend. There was one strange incident where their usual repair person that they would sent came and knocked on o... Ver mais
A empresa respondeu
Resident.ly have been fantastic throughout. The often laborious process of moving house was almost seamless. The welcome box was a nice touch and the kitchen and bathroom supplies meant we were able t... Ver mais
A empresa respondeu
We rented an apartment from Residently in Camden for an year. We used their AirBnb service for the last month of our lease as we were moving out of the apartment a month before our lease was ending. T... Ver mais
A empresa respondeu
We're building the world's home brand with a digital experience that combines the freedom of renting with the rewards of owning.
4th Floor, 100 Fenchurch Street, EC3M 5JD, London, Reino Unido
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company, made us feel comfortable when we moved in. They called to check in and helped to liaise with the letting agents to sort any issues. Best was the welcome gift box, very thoughtful with all the little welcome gifts. Freddie was the contact for us.

Resposta de Residently
I cant speak highly enough of Residently, they have been absolutely brilliant.
The app is a breath of fresh air, it makes the whole process so easy. I always felt fully in the loop and understood where we were in the whole process. The customer service has been excellent and everyone ive dealt with has been lovely. High recommend !

Resposta de Residently
Could not be more impressed with Residently. I've been renting for 10+ years and they are by far the most responsive, personable and reliable letting agency I've dealt with. Absolutely loved the welcome pack, those things really go a long way!

Resposta de Residently
Excellent service from start to finish. Very happy with Resident.ly.

Resposta de Residently
Clean and user-friendly app with a strong customer support team
Residently have been great since we’ve moved in. Had a few minor issues which haven’t been Residently’s fault, yet they’ve been so attentive to resolve!
We were also welcomed into our new rented property with a box full of goodies which was lovely.
Just wanted to mention Freddie in particular, who has always been helpful, friendly, and goes the extra mile in making our flat a home.
Thankyou Residently!

Resposta de Residently
Excellent service. Freddie and Eloise was invaluably helpful during the process. 10/10 recommend.

Resposta de Residently
I really recommend Residently, I rented a property with them for around 1 year and half. The rent process was easy and fast, but what made me so happy was the service after the contract had been signed. They were always willing to help, doesn't matter if it is with a small leak or a complex renegotiation with the landlord.
Attentive service leading up to the start of our tenancy, helping us sort everything we need in the build up with prompt responses. Hopeful it continues once we move in.

Resposta de Residently
Great service and support. Easy to communicate with and all replies very instantly. Definetly feel well supported

Resposta de Residently
Good service and very easy process. Would definitely recommend.

Resposta de Residently
This app made renting a new property so simple and so easy. The live chat was really helpful and speaking to amazing customer service like Eloise made it a pleasure!

Resposta de Residently
I cannot express enough how impressed I was with the level or service I received, specifically from Eloise, who was there to assist me at all times, which made what can be a stressful process of moving houses seem very easy. I would certainly recommend this service!
From start to finish, Ria has been fantastic. Friendly and personable, pro-active, responsive and just a genuine pleasure to connect with. The experience so far has been easy and we haven't had to worry about any of it - smoothest move in process I have had to date. Hoping the experience moving forward is just as positive!
The whole team, especially Eloise and Linh made the application process as seamless and stress free as possible from start to finish. They were very responsive with any queries I had and were always available to help. I have rented several times in the past and this is the best service I have experienced so far. Thank you
My friend and I are very new to renting, and as university students, we don't have much to go from. However, Residently guided us through the process and made the experience nothing but amazing. Linh and Eloise were very responsive and answered every question and concerns that we had from start to finish. We ran into a few bumps here and there, but Linh and Eloise were very understanding throughout it all–this goes to show how much they care for their clients. I'm greatly appreciative of them both and would highly recommend Residently to anyone and everyone!
Made the moving process really easy and were very quick to respond to any question I had! Would definitely recommend.
The team was amazingly helpful from start to finish and they helped us get into a great property
Staff were lovely and everything was really quick and easy.
One problem is that you can’t access the app on a desktop which has made things a little trickier for me but asides from that everything was perfect
Really good and really helpful.
100% for the customer service I received deffo recommend
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.