Retrojersey4you 

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Very slow delivery, but this is flagged by the company, was a little concerned by previous reviews which said stuff didn't arrive and was fake. The shirt did finally arrive after 4 weeks and is defi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good customer service, company aims to resolve any issues with order complications. Got my issues sorted out within an hour. If you treat the company and staff with respect when trying to communicat... Ver mais

Avaliado com 1 de um total de 5 estrelas

As someone with learning difficulties who wears a 3XL I ordered a 4XL expecting oversized, the top I received wouldn't even fit XL, I've never heard of a company that doesn't refund on wrong size or e... Ver mais

Avaliado com 1 de um total de 5 estrelas

Poor poor poor service. Ordered a Spurs kit for my little girl with her name and choice of number on the back. This was back on the 9th September. Emailed customer services on 21st September, asking a... Ver mais

Detalhes da empresa

  1. Loja de futebol

Escrito pela empresa

We offer sports related apparel direct to your door. We’re unique as we have 24 hour customer email support and usually reply within an hour.


Informações de contato

Todas as avaliações

(59)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Poor poor poor service

Poor poor poor service. Ordered a Spurs kit for my little girl with her name and choice of number on the back. This was back on the 9th September. Emailed customer services on 21st September, asking about whereabouts? Received reply on 23rd Sept with a message saying shipped and tracking number. Follow the link and no tracking details, now you can't even access the site. Have emailed again but no response. Will be going to my credit card company to try and get money back as Retrojersey4you.com seem unable to provide a service. Would advise people to stay well away. No wonder they only give a email adress to complain to, as if there was a phone number it would be constantly engaged due to complaints!

5 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not recieved anything atall

Not recieved anything atall. Ordered on the 01st of September and had nothing through the post. I’ve sent 2 emails back on friday (4days ago) and have not had a response. Defo not a ‘9am-11pm monitored’ company. If it comes through the post and Is an authentic shirt I’ll remove my review as I’m not too fussed about the delivery time. I’m just more annoyed that the text I received took me to a ‘404 non existant’ page and they have not bothered to respond to my email asking where it is.

If you guys see this, please just respond to people that’s all they want.

4 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lotta pish would never order again

F*'*-ng APPALLING... DO NOT ORDER........Right now I would give them 0 stars if it would let me awaiting order dispatch details order was placed 21st sept nothing arrived yet nor a reply to my three emails....... Not hard to type an email reply 🤷🏻‍♀️ DO NOT ORDER WITH THIS COMPANY

4 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

As someone with learning difficulties…

As someone with learning difficulties who wears a 3XL I ordered a 4XL expecting oversized, the top I received wouldn't even fit XL, I've never heard of a company that doesn't refund on wrong size or even exchange. DO NOT ORDER FROM THIS COMPANY THEY ARE SCAMMERS!!!!!

4 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Negative review number 2

So after no response to my email to customer service which I was advised to do on my previous review I have decided to write another 1 star review to which they will probably respond to on Trustpilot asking me to email their customer service email again.

These ppl don't deserve custom from anyone as all the negative reviews are showing here so am just contributing to those low scores!

Please do not waste your time effort or money in dealing with these charlatans!

4 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a childs England kit for my…

I ordered a childs England kit for my grandsons birthday still not arrived been given the run around blaming fuel crisis i work in parcel industry and we are not delaying deliveries do not use this company they are cowboys.

4 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

So after finding this website on Google…

So after finding this website on Google thought ok shirts look good says they are not fakes as stated on website ordered the next size up. After waiting about 10 days I contacted them by email for update on delivery you get a tracking number but this is too shut you up for now . Basically you can't track anything. So finally received my shirt 5 weeks later and guess what 100%fake not even a good fake. So I emailed them to ask for a refund reply I got back was check website for sizes I replied back and said I did but got no reply didn't think I would. So no matter what you buy goods are not fit for purpose the law states you are entitled to your money back or a replacement. I got a shirt that would struggle to fit a child. As you can imagine we all hate being conned all these shirts are from China. 100% FAKE. I have also noticed they trade under another name starting11 as well. Wording on both websites is identical. I was gonna contact my bank for refund but its not there fault. All I wanted was my money back. I will report them to Google for selling fake goods I am also handing the shirt over to trading standards. So guys personally I would keep your money I wish I had. Could have had the real shirt for another £20.00. Total scam.

2 de outubro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Good evening
If you can message our customer care team we can deal with this for you no problem.

Customercare@retrojerseys4you.com

We are a stand-alone business we are not part of any other websites.

Avaliado com 1 de um total de 5 estrelas

Ordered at the start of September to…

Ordered at the start of September to come in time for my nieces birthday (30th) still had nothing, been with a 3rd party since 16th september even though I waived the 7 day cancellation so it would be sent quicker…..
Very disappointing as chose this company as opposed to a larger business.

2 de outubro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Avaliado com 1 de um total de 5 estrelas

I ordered from this company back at…

I ordered from this company back at beginning of September for my 6 year old sons birthday unfortunately he didn't get the kit and we still have yet to receive it just yodel tracking with 3rd party company for the past 3 weeks I did get an email from the admin once that my order was on the way but other messages I have sent them yet to reply I hope they will be able to resolve this as such a shame

1 de outubro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Avaliado com 4 de um total de 5 estrelas

Shirt NOT a fake

Very slow delivery, but this is flagged by the company, was a little concerned by previous reviews which said stuff didn't arrive and was fake.
The shirt did finally arrive after 4 weeks and is definitely NOT a fake. Its very good quality and a superb fit.
Company could improve comms

30 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Site is fake

Site is fake. Ordered two shirts 3 September. They responded with some lies three times and than stopped to respond. Now site is offline and no responses. Raised bank dispute to get my money back.

30 de setembro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Avaliado com 1 de um total de 5 estrelas

Do not order from this company.

Do not order from this company.
I have ordered a Chelsea kit for my grandson beginning of September and still have not received this. I have had no response to endless emails I have sent them,there has been no contact apart from them saying there website is down and been getting emails from different people all saying they are still waiting for there orders.
Got a message to say my order has been despatched but now there is no link the company have simply disappeared. The annoying thing is this was to be a birthday present for my grandsons birthday his birthday has passed and still no sign of the order. There has been no communication from this company so I would advise you not to order from them.

29 de setembro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Thank you for your review, firstly I would like to apologise for your poor experience. They seems to be a unacceptable breakdown in communication which we take responsibility for.

Please could you email us at your earliest convenience as we have put together for you a compensation package.

The web domain is Retrojersey4you.com. Our customer service email is customercare@retrojerseys4you.com.

Emails are monitored 9am-11pm 7 days a week.

Please quote your name and order number.

Avaliado com 1 de um total de 5 estrelas

Where is it? "Shop" no longer exists

Where is it? The "store" I purchased from no longer exists? It's definitely a scam. I have emailed them and no reply, I want my money back but I doubt I'll ever see that again.

28 de setembro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Good evening Barbara.

Every order placed with us gets sent out after the 7 day cancellation period. Unfortunately there’s a delay on getting orders delivered in the UK because of the ongoing driver crisis. As a result we’ve daily to keep within our delivery time scale and we are deeply sorry.

Please could you email us at your earliest convenience as we have put together for you a compensation package.

The web domain is Retrojersey4you.com. Our customer service email is customercare@retrojerseys4you.com.

Emails are monitored 9am-11pm 7 days a week.

Please quote your name and order number.

Avaliado com 1 de um total de 5 estrelas

Order never arrived

Ordered a kit, never turned up, they also sent a group email without hiding anyone's email, there's 100's of people on this email chain saying they haven't received their item. Absolute scammers

28 de setembro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Thanks for your review Peter.

Every order placed with us gets sent out after the 7 day cancellation period. Unfortunately there’s a delay on getting orders delivered in the UK because of the ongoing driver crisis. As a result we’ve daily to keep within our delivery time scale and we are deeply sorry.

Please could you email us at your earliest convenience as we have put together for you a compensation package. The web domain is Retrojersey4you.com.

Our customer service is :

customercare@retrojerseys4you.com. Emails are monitored 9am-11pm 7 days a week. Please quote your name and order number.

Avaliado com 1 de um total de 5 estrelas

if i could give them zero i would…

if i could give them zero i would constant e mails saying there is a delay and it will be with yodel tomorrow at latest complete scam disappointed grandson claim now made through credit card company avoid them

26 de setembro de 2021
Avaliação não solicitada
logotipo da Retrojersey4you

Resposta da Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

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