Retrospecced Avaliações 

179
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Got another pair of glasses from retrospecced, and they came quick, with my prescription. Lovely glasses box and a couple of cleaning cloths. Guilt free designer glasses at an excellent price, and als... Ver mais

Avaliado com 4 de um total de 5 estrelas

Good choice of refurbed designer, vintage and retro frames at great prices. Easy to use website and good option to try before you buy (I didn't). Turnaround for getting lenses fitted a little long (... Ver mais

Avaliado com 5 de um total de 5 estrelas

Helpful and quick reply to my email re replacing a lens in my sunglasses. Kept me up to date on progress and the glasses were returned in a smart designer case. I could have purchased a new pair mor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a beautiful pair of second hand Ted Baker specs from Retrospecced 2-3 years ago and they're the most comfortable glasses I've ever had. Last month I sent them back again to get the lenses cha... Ver mais

Detalhes da empresa

  1. Distribuidora de óculos
  2. Loja de Acessórios de Moda
  3. Loja de óculos de sol
  4. Loja de roupas vintage

Escrito pela empresa

Retrospecced sells vintage and preloved designer glasses. Our optician can customise our frames with any lenses for you - making us the perfect choice for your next pair of prescription glasses, glasses with blue light filter lenses, sunglasses or even varifocals! We donate a portion from each sale to global vision charities.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(179)

15 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Style and social benefit, perfect!

I buy loads of glasses from Retrospecced. I think the concept is great and the glasses are incredible!

I’ve never had anything but excellent service and exciting different styles to wear.

Would highly recommend to anyone who wants something a bit different and wants to do good while indulging in some one off eyewear options.

29 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service was excellent

Customer service was excellent, very friendly and professional when sending details about the glasses. I would definitely buy from retrospecced again, the quality of the frames and lenses are very well done, it's also cool that they're recycled frames 😗👌

30 de março de 2023
Avaliado com 5 de um total de 5 estrelas

Happy with the entire process

I ordered about 6 different frames to try on and they were shipped very quickly. All were intact, looked very clean, and I would even say that some looked brand new instead of 2nd hand! I ultimately ended up keeping one of the frames and sending the rest in, which was a great option because I wasn't sure if I wanted to get them glazed then or wait a bit.

To summarise, great service with no issues, and I would definitely recommend.

8 de março de 2023
Avaliado com 5 de um total de 5 estrelas

Small face cat eye specs at last

After searching for small cat eye specs everywhere, this was a great find and plan to buy more. The honest email of informing of a longer wait was very helpfull.
I love my specs. Price is very reasonable as well

24 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

Don’t hesitate and order !

Hilfiger glasses arrived and I’m absolutely thrilled! I would definitely recommend Retrospecced to anyone thinking of buying new glasses. Easy to order, frames as expected and prescription lenses too …. What’s not to like!!

12 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Amazing

Last year I bought an amazing pair of original frames from circa 1940 - 1960 - they are exactly as described and my FAVOURITE frames EVER! I had them glazed with my prescription and the process was very simple. Even though I didn't know my pupillage distance, everyone was very helpful and friendly. This year I had to get them re-glazed according to my new prescription and the experience was just as seamless. Knowing that I'm contributing to a good cause adds to the positive experience ten-fold. I cannot recommend Retrospecced highly enough - they will be my go to whenever I need/want a new pair of glasses!

8 de novembro de 2022
Avaliado com 3 de um total de 5 estrelas

The frames were ok bit basic delivery…

The frames were ok bit basic delivery reasonable quick
Didn’t like the spec case as from specsavers

9 de novembro de 2022
logotipo da Retrospecced

Resposta da Retrospecced

Thanks for the review Sandie. You’re welcome to return the frame and try another - we have a very extensive range. All of our cases are new but recycled as we’ve saved them from going to landfill, so there are a variety of brands in the mix. Please do contact us if you would like to swap.

Avaliado com 4 de um total de 5 estrelas

Great company, more measurements necessary

I love the concept of giving specs new life and the sales going to the benefit of communities that need them! Ultimately, that's why I'm shopping for a new pair of glasses at Retrospecced. Unfortunately, I feel like the measuring system could be more detailed or consistent. Sometimes frames in the store have the same measurements, but one will be classed as small and the other as medium. Other issues include a lack of detail regarding measurements. In the case of the glasses I purchased to try on, the measurement was accurate for the lenses themselves, however, the frames (of both pairs) extended beyond the lens quite a bit. Thus, both pairs of glasses were much larger than I anticipated. (Additionally, no length for the legs of the frames are given.) It would be helpful if such sizing issues were in the description of the product. Other than that, I'm happy with the service and quality of frames on far. I'll have to keep searching for my perfect pair.

14 de outubro de 2022
logotipo da Retrospecced

Resposta da Retrospecced

Hi, thanks for your review. We are always looking to improve so this is useful feedback. It’s a shame the pairs you ordered for home trial weren’t suitable but we’d love to help you find a pair that’s perfect for you! Please do get back in touch if you’d like us to do a bespoke search through our stock for you and find some others you might like to try.

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect, just the frames i wanted and received them quickly

19 de setembro de 2022
logotipo da Retrospecced

Resposta da Retrospecced

Thank you Francoise!

Avaliado com 5 de um total de 5 estrelas

Great service all round

Great service all round. I tried 4 pairs on at home and decided on one pair to buy. Good service and 2 week turn around for the glasses to arrive with their prescription done. Very pleased with them. A great company and wonderful way to reuse old glasses and find vintage styles.

12 de setembro de 2022
logotipo da Retrospecced

Resposta da Retrospecced

Thank you for such a lovely review Sarah!

Avaliado com 5 de um total de 5 estrelas

Beautiful Glasses and Amazing Service

Beautiful glasses and amazing to be able get them prescription filled too. Really pleased with the service and Retrospecced will be my go to site for glasses from now on 😊

13 de agosto de 2022
logotipo da Retrospecced

Resposta da Retrospecced

Hi Melz, thank you very much for your review - we're really happy that you're happy!

Avaliado com 3 de um total de 5 estrelas

Not happy

Hi, this is the first time I have used the service. I sadly did not get the glasses I wanted due to them not being available, then the team gave me some others to try which was a good idea. I sadly didn’t like these and the one I liked was so warped they didn’t sit well on my face. All going back sadly!

12 de agosto de 2022
logotipo da Retrospecced

Resposta da Retrospecced

Hi Wendy, thanks for your review and I'm really sorry to hear that you didn't have the best experience. We would love to find you a pair that you love so please do get in touch again if you would like a chat about how we can help!

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