We've been trying to get tips calculated correctly since June. It's now October and they say they're still working on it. They just can't figure out why tips received at the POS don't equal tips paid... Ver mais
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Veja o que dizem as avaliações
I have quit my Revel POS system as its technology has fallen behind its competitors and I have moved to a more contemporary hardware and backend solution. The Revel phone support is incredible, fl... Ver mais
This is the worst POS company ever. They are terrible communicators. I cancelled services in July, and I am continuing to be charged. When I call, I get generic people to speak to. They tell me that t... Ver mais
Functionally, it works for most things we need and very rarely has caused a disruption during operations. However, it severely lacks in things we want. We have yet to receive upgrades for tap to pay a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees. Revel’s Mission Revel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Informações de contato
San Francisco, Estados Unidos
- 415-744-1433
- info@revelsystems.com
- revelsystems.com
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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Great service by Ruben very …
Great service by Ruben very knowledgable answered many of my questions, ran through a Skype demo with me to show off all the features I had enquired about.
He has also got a very friendly personality, I feel like we are going to be well looked after after we signed up with the Revel POS system for our new QSR in Newcastle.

Resposta da Revel Systems
I do not understand why a point of sale …
I do not understand why a point of sale system would not show your quantity on hand when you want to place a fill in order. How are you supposed to know how much you need if you don't know what you have? With this system and the last that upset me, you would either need to go physically count your items or look them each up individually which is counter productive to and inventory control system.

Resposta da Revel Systems
So far I am very happy and anxious to …
So far I am very happy and anxious to get further in the process! Great customer service

Resposta da Revel Systems
Revel offers an extremely easy and intuitive user interface.
Revel offers an extremely easy and intuitive user interface. Training time is minimal and the iPad platform is very reliable.
I have been using Revel Systems for almost two years and just placed an order for another system for Aspen Burger Company's second location.
Despite the fact that @trustpilot stated that my previous review was flagged for violation of terms I am reposting the same review having sent a copy of a Revel invoice to Trustpilot.
COPY OF EMAIL RECEIVED FROM TRUSTPILOT
Dear Mark,
As part of Trustpilot’s efforts to ensure that reviews always reflect genuine buying or service experiences, we use advanced, customized software to detect unusual review patterns.
Your review of revelsystems.com has been flagged by our software or our Compliance Team because we’ve been unable to verify the authenticity of it. That means we’ve removed your review from our platform. Note that it’s not deleted, but it’s no longer visible online and won’t count towards the rating of revelsystems.com.
If you believe that there has been a misunderstanding, you’re welcome to contact our Compliance Team by replying to this email. We’re always happy to help.
If you have any questions, please see the information available in our Support Center.
Best regards,
Great system
Great system! LOVE being able to see live reports from anywhere and manage updates remotely. Support is also great and always available. So happy that I switched over from my previous POS.

Resposta da Revel Systems
I love REVEL!
I love their POS, it's very user friendly. The back office is an excellent tool.
I would definitely recommend this company to anyone even if they aren't familiar with running a POS

Resposta da Revel Systems
It’s a good system if you know how to …
It’s a good system if you know how to utilize it.

Resposta da Revel Systems
I like Revel
I like Revel. Customer service is good, system does what I need it to in an easy way.

Resposta da Revel Systems
Salesperson with no integrity.. bad experience
Had a great sales experience up to the sale. However, after the sale was made and the money was paid my salesperson literally dissapeared. Absolutely not contact, refused to answer phone calls or texts. I had colleagues leave him notes on his desk to call. Nothing. We are talking about weeks without a response. Can not stand that type of sales mentality. To top it off i contacted the salespersons manager and the manager defended his actions and did nothing to resolve the issue. I will not recommend or be doing business with Revel again.

Resposta da Revel Systems
QB Gelato loves Revel
Revel is quite simple to setup, make ongoing changes and the support team is excellent.
REVEL SYSTEMS was the WORST EXPERIENCE
Worst experience you could imagine. Not a company you should trust or you will be jeopardizing your business as well as potentially your credit card information as well as the information of your customers.

Resposta da Revel Systems
As always
As always, the reps are extremely helpful and knowledgeable.

Resposta da Revel Systems
I love the revel up community
I love the revel up community! Revel-lution Baby!

Resposta da Revel Systems
The sales team at Revel took the time …
The sales team at Revel took the time to get to know our business. They made recommendations for products and helped to streamline our customer flow.

Resposta da Revel Systems
I don’t like slow mode that make drive …
I don’t like slow mode that make drive tru services too slow.
We have lots complain slow sevice.

Resposta da Revel Systems
Data!
Revel's back end data has proved invaluable to our business.

Resposta da Revel Systems
Best POS hands down and puts shame to …
Best POS hands down and puts shame to the legacy systems for ease of use.
Excellent presentation
Excellent presentation. Kwiker Liguor in Panama City Beach, FL is anxious to implement Revel Systems.
Big Fan of Revel
Very good company...Excellent customer service...software works very well..We did almost 2000 transactions in one day and there were NO problems. Of course with our set up we also receive money in our account in less than 48 hours....We are a big fan..
Great experience always!
I have had nothing but great experiences when dealing with Revel Systems. I have had a problem as welll as just general questions and both have been treated with absolute professionalism. Great job!
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