Wish I'd checked Trustpilot first - but I thought I was just paying $1 for an animation sample. A week later the massive subscription charge was taken. The Mary bot refuses to make a refund even tho... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It was magical experience to see all of the characters from the Mad Hatters Tea Party come alive, laughing and joking. My wife made each of these life size characters and she exhibits them on our Ope... Ver mais
Absolutely furious paid a dollar for an AI of my son who passed away it looked nothing like him as far as I know it was a one off payment I didn't sign up to anything they've just taken 30.90 from my... Ver mais
A empresa respondeu
Pitty I had to give 1 star, because revive memories deserve a minus rating. I note from the answers to negative comments (and there are many) that this company always apologise and give a refund, but... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Revive Memories, we believe that memories shouldn't just sit in photo albums or on dusty shelves. They deserve to live, to move, and to be felt again.
Informações de contato
Estados Unidos
- revivememories.co
2,7
Ruim
172 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service
Excellent customer service,(Mary) very helpful, I have no problem recommending this site/ company, they responded very quickly to my problem.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Revive Memories
Hello Steve,
I’m really glad Mary was able to help you quickly and get everything sorted. I’ll make sure she sees your message, it will mean a lot to her. 🧡 Thank you for the recommendation, truly appreciated!
Emma
Customer Support Team Lead
I paid for the 15$ subscription...came…
I paid for the 15$ subscription...came back later and the 5 videos I paid for are no longer there...could not save them..just gone, so yeah your company got me once but never ever again..promise that!
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Revive Memories
Hi Tanya,
That must have been really frustrating, especially after paying and then not being able to find your videos. I’m sorry you had to deal with that. 😣 Let me help fix this for you. Please email me at help@revivememories.co, and I’ll look into your account, recover your videos if possible, or make sure you’re properly taken care of. 🧡
Emma
Customer Support Team Lead
Nice idea - impressive customer service!
So - just a word of warning. While the concept is good, the actual $1 trial produced a video with good movement, but the faces were altered to the point of uselessness.
I did email customer support, and I have to say the response was speedy and they tried really hard to help - so that is a bonus. They even re-rendered it to try and ensure I felt good - so that is a real bonus.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Revive Memories
Hi David,
Thank you for sharing this so honestly, I really appreciate it. 😊 I’m sorry the result didn’t come out quite right, especially with the faces, I understand how important that detail is. At the same time, I’m really glad our team was able to respond quickly and support you with re-rendering. Your feedback genuinely helps us improve, and it means a lot that you gave us the chance to try and make it better. Thank you again for taking the time to write this.🙏 😊
Emma
Customer Support Team Lead
Be Warned 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Regret using this company & are very fast taking your money, got in touch with PayPal not much they could do to help.
If you use PayPal check your automatic payments and look into your active payments before they do.
...........#VOID,,,,,,,,,,,,
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Revive Memories
Hello, Christine,
I can see that our team member Mary has already issued your refund. 🧡🙏
I’m really sorry this experience left you feeling this way, and I appreciate you sharing it. If there’s anything else you’d like me to look into, please feel free to reach out to me directly at help@revivememories.co
Emma
Customer Support Team Lead
Better Than Expected
I wasn’t expecting much, but the video really surprised me. I felt it was gentle and emotional and just stunning. I even shared it with my friends and they were all enamored and curious about how I did it. They really liked it. I recommended the service because I really like how the animation turned out
23 de janeiro de 2026
Resposta da Revive Memories
Hi Bruce,
This is so lovely to read 😊 I love that it surprised you in a good way, those are the best moments. And the fact that you shared it with your friends and they loved it too makes it even more special. 🧡 Thank you for recommending us and for taking the time to share this, it really means a lot ✨
Emma
Customer Support Team Lead
Brought Her Back to Life
I used a photo of my grandmother that had been a frame for years just to see how it would look like. When it arrived and it was moving, I was honestly so moved. It felt so real. It felt like my grandmother was there again, her eyes, her expression. It was mohing. Getting it done was so easy and practical. I shared the video to my parents and they too got very emotions. It really got us talking about our grandmother and we bonded over it. Truly magical
23 de janeiro de 2026
Resposta da Revive Memories
Hi Carol,
I’m happy that it could bring your grandmother’s memory back in such a meaningful way and create that moment with your family. Thank you for sharing this 😊
Emma
Customer Support Team Lead
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