Revixcare Avaliações 

143
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The item (knee sleeve) was not satisfactory for me. It doesn't not stay in place. I sent back the item and they gave me a wrong address, Post Canada is sending me back the parcel. They don't want to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... Ver mais

Avaliado com 5 de um total de 5 estrelas

After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. S... Ver mais


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

143 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(143)

31 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

These knee ice packs are the bomb

These knee ice packs are the bomb , with the Velcro straps it’s easy to stay mobile while reducing swelling , along with great packaging, excellent communication, fast shipping . Trustful company .
Thank you Revix

18 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

Awesome

Good quality items, work fantastic, fast shipping. Don’t wait - order these today.

5 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

So easy to use.

I use this ice pack on my legs for shin splints. It is so easy to strap on, stays in place and doesn’t leak. The ice pack gives much relief from the pain in my shins.

2 de março de 2022
Avaliado com 1 de um total de 5 estrelas

None of the items ordered held their…

None of the items ordered held their coldness even though I followed package instructions. Quality of products is greatly lacking. Casing very stiff and uncomfortable.

1 de fevereiro de 2022
logotipo da Revixcare

Resposta da Revixcare

Thanks very much for reaching out, we would like to present our sincere apology for this situation. Although we work hard to ensure high-quality standards through multiple quality checks, we regrettably still came across defective products occasionally. Be assured that we always take customer experience as a top concern and we will be more than happy to offer you a replacement.

Avaliado com 5 de um total de 5 estrelas

I have a shoulder injury which required…

I have a shoulder injury which required a cold pack and the ones I’ve tried slip or don’t chill the front and back of my shoulder.
The Dr recommended your shoulder ice pack. It’s great! It covers the whole shoulder and with the strap it really stays in place.

12 de janeiro de 2022
logotipo da Revixcare

Resposta da Revixcare

Thanks for your great review on our product. It means a lot to us. Hope our product serves you well.

Avaliado com 1 de um total de 5 estrelas

You haven't even got the product to me…

You haven't even got the product to me and your asking for a review . We're in 2022.... ordered the products over 2 weeks ago... I think when they get here I'll send them back...

12 de janeiro de 2022
logotipo da Revixcare

Resposta da Revixcare

Hi. Thanks for your feedback. We would present our sincerely apologize for the problem you encountered. Be assured that we have tried our best to arrange your order shipped once received your order. Due to the COVID, weather, distance and other undetermined reason, we could not make sure the delivery date. But most of our customers could get the packages in 5-7 days (Except for remote areas).

Regarding we are asking the reviews, please kindly understand that's from our automatic system. We welcome any feedbacks from our customers, which would be helpful with our improvements. You could choose to ignore it or message us directly. Thank you for your understanding.

Avaliado com 3 de um total de 5 estrelas

The narrative was long

The narrative was long. I did not hear anything from seniors. I am 76.

11 de janeiro de 2022
logotipo da Revixcare

Resposta da Revixcare

Thank you for your review and bring this issue to our attention. Now we have post the video in our product pages to let our customers learn more about the products. You could take a look into it. Or if you'd like any recommendations, please email us directly at support@revixcare.com. We are more than happy to help you out. Thanks for your time.

Avaliado com 5 de um total de 5 estrelas

Good fast service

5 de janeiro de 2022
logotipo da Revixcare

Resposta da Revixcare

Thanks for your great review on our service. It means a lot to us. Hope our product serves you well.

Avaliado com 1 de um total de 5 estrelas

This is a scam website

This is a scam website! I paid for a $32.99 for a shoulder ice pack on the website. Recieved an email from Revixcare that they did not receive a payment 2 days later so they canceled my order. Then I asked for my refund and they messaged me telling me they cannot refund me to message enduraxphoto to get my refund. I did that and have not received a refund. I had to dispute the charges with my bank. Very shady business revicare is running. Do not put your money in their hands. Be warned!!

11 de novembro de 2021
Avaliação não solicitada
logotipo da Revixcare

Resposta da Revixcare

Hi. Thanks for your review.

We have screenshotted with you about this order and the order shows pending. We don't receive any payment from you. We told you that the money is pending by Paypal or your credit card bank, not from us. We tried to cancel your order to see if you can get your money back. But unfortunately failed. That's why you said we canceled your order after 2 days.

We guess the fastest method is to contact the bank so that we provided you with our Paypal account. to assist you to get the payment from the bank. But unfortunately, you sent the email to our Paypal account. Be assured that we always take customer experience as a top concern. We still advise you to contact the bank to cancel this payment. No from us.

Avaliado com 4 de um total de 5 estrelas

Very nice product

Very nice product
Really soft comfortable heats up well
Only negative was I wasn't sent an email telling me when it shipped so I sent them an email and they sent me a reply asking me to be patient.the next day I received the info and received the item soon after I'm happy with it so far!

4 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

Works Great

I like this ice wrap . I recently had knee surgery and the ice pack I had stopped working. I needed something to replace it. When I first used it, following the directions, It worked so good and it allowed me to be mobile. Works really great.

1 de outubro de 2021
Avaliado com 2 de um total de 5 estrelas

I already sent in this review…

I already sent in this review yesterday. Here it is again. The item was left on the front steps underneath a large sign requesting that all packages be left by the back door. Apparently, your delivery person decided to ignore the sign. The box itself had an enormous hole large enough to fit a huge fist, as if the box had been punched. Luckily the item was not damaged as your packers padded the statue with syrofoam.

13 de agosto de 2021
Avaliado com 5 de um total de 5 estrelas

Go straight to the source

I ordered this product twice from Amazon and both times received the pack without the second long strap so I decided to go straight to the source and order from the manufacturer/distributor. I’m so glad I did the ice pack came quickly and with everything in the box as it should be. It fit my son perfectly and has been the best ice pack we have tried yet. Thank you for making this purchase and process so easy. I will come again for any athletic ice pack needs.

13 de agosto de 2021

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