Reward Flight Finder Avaliações 344

O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great tool, booked many flights using this, makes the process so much easier and shows you outbound/inbound options as well as multiple views.

Avaliado com 5 de um total de 5 estrelas

Used for a few years to find great reward bookings on long haul destinations, including Buenos Aires, San Francisco and Cape Town, as well as last-minute short haul hops to Stockholm and Reykjavik. It... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer air... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Site de busca de vôos
  2. Companhia aérea
  3. Aeroporto
  4. Aeroporto Internacional
  5. Salão

Escrito pela empresa

Check availability of British Airways reward flights in just one click, and receive email and sms alerts whenever reward seats you want become available


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

344 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Set up Gold Account

Set up Gold Account - Credit Card entry noted. Validation link not worked and now will not recognise email address for SIGN IN and Will NOT allow to set up again as USER Name already Used - Phone call from Douglas at support and all sorted

1 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy

Until recently, I was loyalty royalty, collecting & collecting Avios but never using them for flights. Now I know better. I use RFF to find flights 6-9 months ahead. First flight coming up in February 23 to the Caribbean.

5 de janeiro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Much better than BA website

Website works well, much better than BA. I had trouble cancelling the subscription, but they resolved it. Hence the increase in rating.

4 de janeiro de 2023
Avaliação não solicitada
logotipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Chris,

So sorry to hear you're having difficulty downgrading your paid subscription.

Did you want to downgrade to our free Bronze plan, or delete your account entirely?

Generally speaking, customers can downgrade themselves through our website as mentioned in our help section https://rewardflightfinder.zendesk.com/hc/en-gb/articles/6754142813709-How-do-I-cancel-a-subscription-.

For deleting your account entirely you'd need to email us at help@rewardflightfinder.com.

However, on further examination, there seems to be a technical glitch with your account. I will email you within 48 hours once it's resolved and will make sure you are reimbursed as necessary.

Avaliado com 5 de um total de 5 estrelas

This app is so easy to use

This app is so easy to use. Only British Airways flights though. I set up many alerts months ahead and just wait to be notified. So far, I have got 3 flights using them. Great value considering the savings.

28 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well worth the money

The time and money saved using RFF is worth the small monthly and annual fees. I run my own business and can’t devote many hours each day to searching for these flights, especially those at popular times like half term. I reckon I have saved thousands overall.

13 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No more paying cash

I used to pay cash for my flights that I could have got for free. How stupid I was. RFF has taught me that with careful planning I can use my Avios to find free flights a year ahead. Got 2 already. Thank you RFF.

10 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks to RFF!

I had no idea that these free seats are released at any time. So it just makes sense to use a service like this where you can set alerts & relax.

20 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super amazing flight finder

I travel a lot for business & collect a lot of points, but I never know just how many. I never used to use them. But I realised that I had enough points to go to LA, Cape Town, Auckland & Rome! Using RFF means that I am slowly but surely enjoying my points by securing flights. New York for Thanksgiving with my wife's family is next.

1 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pretty much useless

Pretty much useless. They only have BA flights. They also disregard unsubscribe requests, so be prepared to receive spam at the email of your choice.

10 de outubro de 2022
Avaliação não solicitada
logotipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Josh,

We make it pretty clear on our website that we specialise in BA only. We may add other airlines in the future.

So sorry to hear about the email unsubscribe issue. I'm checking with the team to see what went wrong. I've already manually turned off all future emails for your account.

Avaliado com 1 de um total de 5 estrelas

Trying to sign up but I get no signup page

I'm simply trying to sign up for the site, but the sign up page is blank. Then I finally found a Create account link, and after I clicked that, I clicked Continue and nothing happened. Has this site been shut down or something? And I wasn't aware that it cost anything. If it does, you should have that information up front.

1 de outubro de 2022
Avaliação não solicitada
logotipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Linda,

So sorry about this.

Our website was down for several hours on Sunday and Monday morning due to a server issue. This was why you were unable to sign up successfully.

The issue was fixed on Monday morning. You should now be able to sign up without any problems.

We're a small team of 4 people which is partly why it took some time to notice and fix. Furthermore this took place on a Sunday when we weren't online.

Please note this issue only affected the frontend of our website. If you have any alerts they still would have been checked as per usual.

Please can you send an email to support@rewardflightfinder.com.
We'd like to get in touch directly and make sure you have no problems going forward.

Our pricing is transparent and you can find it on https://rewardflightfinder.com/pricing

Avaliado com 1 de um total de 5 estrelas

WARNING Scam!

WARNING Scam!! They say you get 7 days free trail, then they charge you! Wrong! signed up for gold, payed for it instantly and I dont even have the gold membership, so I have to upgrade my account again to use it! just hate when folks rip you off for 5 pounds, as they know you dont want to hassle with your bank for pennies!

24 de setembro de 2022
Avaliação não solicitada
logotipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Johan

So sorry to hear about this.

I believe I've been able to identify your account (created on 24th September).

The charge you mentioned was a pre-authorisation/temporary hold on your card and not an actual charge. We do this to ensure the card is valid, and is automatically voided/cancelled seconds afterwards.

I imagine the transaction had a 'pending' status on your bank account statement, and will soon disappear from your account statement if it hasn't done so already.

I'm not sure why you weren't placed on the Gold trial. Something may have gone wrong but I'm not sure.

If you're still interested in upgrading I'd recommend trying to upgrade again. I assure you that any charges linked to the trials are pre-authorisations and not actual charges.

So sorry for the inconvenience and confusion.

I will reach out personally via email with further details.

Avaliado com 5 de um total de 5 estrelas

BA staff recommended this site!!!

I no longer worry about how to use my Avios for BA reward flights. I just use this app which makes the whole process so easy. BA staff recommended it. You set up alerts for the flights you want and just wait to be notified. Reasonable price too.

3 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

For the price

For the price, Reward Flight Finder offers excellent value and is simple, accurate and easy to use. The best value reward seat finder by a long way. No need to pay more than £4.99 per month

31 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service.

How anyone can doubt this service, beats me. Amazing. I've been on the 'alerts' for a while now. And just now because of Reward Flight Finder, I nabbed two for one Amex biz seats London Male rt in Feb. Beyond brilliant. I was on my computer working. Got the alert. Booked in minutes of the alert. Pow. 16 days in Maldives coming soon! In general I love the service because I can search all over the world at once, to see what's available across the world in a given set of months. Helps save time. Great system that is sooo helpful. Thanks.

25 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 stars for the best responsive…

5 stars for the best responsive customer support in fixing bugs within 48 hours.
I found a couple of quirks. Passed them on to support, and within 48 hours they were fixed.
Great tool for finding those hard to find seats...one feature I like is the map tool. If you're looking for that First seat, but it's not in your home city, you may find it close by in another city. So then it's just a short leg to get to that hard to find longhaul First flight to the UK.

30 de julho de 2022
Avaliação não solicitada

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