I wish to thank Chris for a great experience! He assisted me with the right prescription per my needs and it was a successful experience! Great product and service. Top of the line!
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Veja o que dizem as avaliações
Their products work, there are discounts, they deliver on time, and they guarantee success or your money/credit card charge will be returnred or credited! No other company like this on the internet... Ver mais
A empresa respondeu
Ms Kim was very helpful. The functionalality of your website is horrible at best. It holds updates from years ago. But current updates, tracking etc. Is nearly non-functional. The site is constructed... Ver mais
A empresa respondeu
Kim was truly one of the most superb customer assist people I have ever dealt with. She immediately made the change I requested, and with no pressure at all, mentioned a couple of other things. I aske... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Why choose Rex MD? Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships. Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes. Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door. At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us (866) 294-3772 236 Fifth Avenue, Ste. 400 New York, NY 10001 The Rex MD Guarantee Rex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.
Informações de contato
3rd Avenue 800, 10022, New York, Estados Unidos
- rexmd.com
4,7
Excelente
5 mil avaliações
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Kim was terrific
Kim was truly one of the most superb customer assist people I have ever dealt with. She immediately made the change I requested, and with no pressure at all, mentioned a couple of other things. I asked her to send me some info., and it was in my inbox in 2 minutes. When I wished her a good day, she sounded genuinely delighted and wished me the same. I suspect many of her interactions are contentious, but is has not left her jaded .
17 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We are so happy to hear about your positive experience with our team member! It is wonderful to know that we were able to assist you efficiently and pleasantly. We truly appreciate you taking the time to share your kind words.
Rex MD
Lu Martinez was very helpful
Lu Martinez was very helpful.
Got thru the questions quickly.
All good
13 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're happy to hear that our team member was very helpful and assisted you quickly! We appreciate your positive feedback.
Rex MD
Shay was understanding and kind and she…
Shay was understanding and kind and she had a recommendation to address my concern immediately. Awesome service from an obviously wonderful and competent representative.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're so glad to hear you had such a positive experience! We appreciate you sharing your feedback; it's wonderful that our team member was so helpful and competent.
Rex MD
They charged me $199 for a RX that cost…
They charged me $199 for a RX that cost me $25 at a phamacy.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We appreciate you sharing your experience with us. We are reviewing your billing to understand the discrepancy you encountered.
Rex MD
Very deceptive practice of automatic renewal
Well it's funny how 99% of the people who place an order do not know about automatic renewal. It's one little small line in the agreement that says you automatically signed up for the next month. Very strange how the phone number that is listed on the credit card charges no longer works and the reviews are two stars. This is a very deceptive way to do business. Girl that was on the phone automatically got on the defensive. Evidently numerous phone calls and numerous contacts regarding the same thing. I rate this product a 6 out of 10 business practice a two out of 10. Very deceptive way of doing business I'm sure a lot of people would rather do business legitimately and have a choice of renewal not automatic. Hope others finds this hopeful
10 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We appreciate you taking the time to share your concerns regarding our automatic renewal process and your experience with our customer service. We understand your frustration with how the renewal was communicated and the difficulties you encountered when trying to reach us. We are actively reviewing our communication methods for subscription terms to ensure clarity and transparency for all our customers. Additionally, we are investigating the issues you reported with our contact channels to improve accessibility and responsiveness. Your feedback is invaluable as we work to enhance our business practices and ensure a more positive experience for everyone.
Rex MD
i was not presented with the total…
i was not presented with the total before they completed the paypal part of transaction. i immediately tried to cancel. chat, no response. email, no response. telephone, weekend. when i finally got thru the very next day, i was told thay cannot cancel first time orders? huh? it hadnt even shipped yet. they said they would cancel all future orders. i was not even made aware this would be a recurring subscription. they are shady racketeers and swindlers, relying on irretrievably capturing the first sale. stay away.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We sincerely appreciate you taking the time to share your experience with us. We understand your frustration regarding the order process and the difficulty you encountered when trying to cancel. We are actively reviewing our communication channels and order cancellation policies to ensure greater transparency and responsiveness for all our customers. We are committed to improving our service and preventing similar situations in the future.
Rex MD
DeVonte was so helpful
DeVonte was so helpful. He was great, understanding my problem. DeVonte was kind and considerate. I got the sense from him that Rx MD is concerned for thier customers. I was very happy with the response I got to my call!
10 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're so happy to hear that you had such a positive experience. We appreciate you mentioning the helpfulness, kindness, and consideration you encountered. Thank you for your feedback.
Rex MD
DeVonte was courteous
DeVonte was courteous, thorough, and supportive through our entire conversation. Also he volunteered some helpful advice that I will use in the future. Thank you RexMD.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it's wonderful that our team member was so supportive and provided helpful advice.
Rex MD
Resposta da Rex MD
We're happy to hear that you found our team member professional and that they had a great personality. We appreciate your positive feedback and thank you!
Rex MD
Devonte was excellent.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're happy to hear that you found our team member excellent. We appreciate your positive feedback and thank you!
Rex MD
Miss LU Martinez was amazing
Miss LU Martinez was amazing. She did all my options and she gave me better options than what the The text message said she was polite and very helpful
7 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're happy to hear that you had such a positive experience and that the assistance you received was helpful and provided excellent options. We appreciate you sharing your feedback!
Rex MD
Great customer service
As always the team is so professional. Lu Martinez was very helpful in getting my order processed and she was very kind.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're happy to hear that our team was professional and that your order was processed efficiently. We appreciate your kind words about the helpful and kind assistance you received.
Rex MD
DeVonte was a great customer service rep…
DeVonte was a great customer service representative. Pleasant, helpful and had answers to my questions. He also had a recommendation about a new product that might be of interest to me. A very good experience!
3 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're delighted to hear you had such a positive experience! It's wonderful to know that our team provided helpful answers and even offered a valuable product recommendation. We appreciate you sharing your feedback.
Rex MD
Devonte was great
Devonte was great. He was fast and very polite. It feels good to talk to someone that understands you and is there to help. So, again. Thank you, Devonte.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're so glad to hear that you had such a positive experience and that our team member was able to provide you with excellent and helpful service. We truly appreciate your kind words.
Rex MD
Devonte was amazing
Devonte was amazing and definitely helped me with my questions and problems
5 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're happy to hear that our team member was amazing and helped you with your questions and problems. We appreciate you sharing your positive experience!
Rex MD
renewed rx with out my consent…
renewed rx with out my consent overcharged and no help from when I called other than to say all future rx would be canceled had to depute charges with the cc co.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We are concerned to hear about your experience with an unauthorized renewal and the subsequent billing issue. We are reviewing our processes to prevent such occurrences and improve our support.
Rex MD
Devonte was great to work with great…
Devonte was great to work with great customer service
3 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're delighted to hear that our team member provided great customer service. We appreciate you taking the time to share your positive feedback!
Rex MD
Devonte was professional and…
Devonte was professional and knowledgeable.
He helped me fill my order quickly and answer my questions
3 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We appreciate you sharing your positive experience with us. We're happy to hear that your order was filled quickly and that your questions were answered professionally.
Rex MD
I thought Lu was very helpful and…
I thought Lu was very helpful and patient. She was great.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Rex MD
We're so happy to hear that our team member was helpful and patient. Thank you for sharing your positive experience with us!
Rex MD
I had the pleasure of speaking with Kim…
I had the pleasure of speaking with Kim Scanland to take care of my request. Kim was very personable, professional, and quickly resolved my issue. Kim is a true asset to your team. I do have a suggestion though and Kim has nothing to do with this issue. My receipt has a date of billing but no date of service. My FSA manager kicked it back because your receipts do not specifically say Date of Service. I was able to resolve that using ChatGPT to copy the receipt and add a Date of Service entry. But you should make a change to say Date of Service. Yes it's hair splitting but it caused me more work.
31 de julho de 2026
Avaliação não solicitada
Resposta da Rex MD
We are so happy to hear about your positive experience with one of our team members! We pride ourselves on our team's professionalism and efficiency in resolving issues.
We also truly appreciate you bringing the receipt issue to our attention. Your feedback regarding the "Date of Service" is incredibly valuable, and we understand how this oversight caused extra work for you. We are always looking for ways to improve our processes and will certainly consider your suggestion to enhance clarity on our receipts. Thank you for helping us to improve our services.
Rex MD
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