300% increase in my annual renewal due to non fault claim. Called RIAS renewals team who refused to investigate why, told to look elsewhere for better price.Wasn't hard to get normal cost. 6 years wit... Ver mais
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Veja o que dizem as avaliações
Great insurance company to deal with. We all hate paying for something we never intended to use, so the least intrusive the better when contact is needed. RIAS have an easy to navigate site and don’t... Ver mais
Eventually got to speak to a real person who could handle my query. However you have to wait a long time to be able to speak to someone. Their "virtual assistant" isn't very good. It can answer only t... Ver mais
Initial contact and filling in the required claim form online was very easy. The process then began quickly and approved local repairers were appointed. These were excellent and the repairs were com... Ver mais
Detalhes da empresa
Escrito pela empresa
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Informações de contato
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, Reino Unido
- motor@rias.co.uk
- rias.co.uk
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My car was driven into
My car was driven into. Other driver admitted liability. Have submitted photos twice. Emailed and still no response. Pointless being insured by them

Resposta da RIAS
Unacceptable increase for loyal customer
My father’s car insurance was increasing by 35% (£200) year on year and no logical explanation was given. He has been a loyal customer for a number of years who CJ clearly counts for nothing. He has never claimed so this increase was totally unacceptable

Resposta da RIAS
Changes to car insurance.
I am happy with the way my changes were made to my car insurance policy.
I am very happy with RIASand feel they…
I am very happy with RIASand feel they are a company I can trust with my car insurance needs.
Managing my claim online
Managing my claim online made it very easy to do. Process was smooth and I was very happy with the garage that did my repairs.
straight forward
The age limits
You do not give people a specific reason for the age limits as to driving other vehicles
Very frustrating
I have already explained this. I have been unable to open an on-line account and your customer services were no help. Suggested I “try again tomorrow”! I have tried again tomorrow and the next day but still not succeeding.

Resposta da RIAS
Paid twice after being told it could not process my payment and it took both payments.
Paid twice after being told it could not process my credit card payment
I was quiet surprised at the incredible…
I was quiet surprised at the incredible service and great price..I just hope next year it doesn't jump higher.
Good Price
This policy I took out had everything I needed for my House & Contents Insurance at a good price.
Very easy to make changes to my policy…
Very easy to make changes to my policy online
Thanks for quick response and awnsering…
Thanks for quick response and awnsering query3.
Excellent Service from Start to Finish
Initial contact and filling in the required claim form online was very easy. The process then began quickly and approved local repairers were appointed. These were excellent and the repairs were completed in good time. The case was closed shortly afterwards with minimum inconvenience to myself. It was easy to contact the insurers if I needed any updates. I was very impressed with the service.
easy as pie to renew online.
Everything is laid out as it should be to make things easy, especially for older people like me, who can struggle using a computer because there weren't computers for children in schools back then; we had to put pen to paper. I would certainly renew my policy with you next year. Many Thanks.
Being able to speak to a real person…
Being able to speak to a real person who was helpful, polite and efficient.
Cannot remember exact date but it was some time in September this year before renewal due.
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