RIAS Avaliações 

Being able to speak to a real person who was helpful, polite and efficient.
Cannot remember exact date but it was some time in September this year before renewal due.

I was getting insurance for an elderly person who doesn't have access to the internet nor knowledge and I was able to reduce her insurance considerably and show her on screen what I was doing.

I wanted to phone but couldn't find number so did it only with easy to follow instructions ,thank you

Since I made my claim, the whole process has been very easy. I really appreciated that it was easy to speak to an actual person rather than just a robot, as I much prefer speaking to someone directly.
Any questions I had were explained clearly, and I was told exactly what I needed to do and which documents I needed to send.
There was one point when I had provided an update but had not heard anything back, so I had to call to find out what was happening. However, after that I was kept updated throughout the process.
Once I had answered the final questions, I was honestly surprised at how quickly everything was dealt with and how quickly I received the payment for my claim.
Overall, I am very happy with how my claim was handled and I would definitely recommend this insurance company.

Everything went well with the renewal of my car insurance, so easy to complete.

Mostly easy to renew

Easy, fast and satisfactory service.

I was given a fair price. I would still like my documents in print via the post as I find reading documents difficult on a computer as an 82 year old.

Horrible customer services based in South Africa who are extremely passive aggressive, rude, unprofessional and just lack the ability to deal with a U.K. audience. I have recently taken out insurance and trying to get the detailed policy booklet but NOONE at the South African call centres an understand that basic English request. I will be cancelling my policy based on this!!!!

speaking to a human on the help desk was excellent-helpful, polite and solved the issue quickly. / contrast is the Virtual assistant, useless, put in a queue (30 minutes) and didn’t know if i was still connected as no further messages

Very good price for everything what I could to choose (every options). Everything was very easy to set and clear to understand. You have online access to your account. Offer looks very good.

Not recommend at all.
No documentation sended but Taking money without your permission.
Completely no response by phone or emails.
Case and complain 2month ago. No action , no refund , agents rude and no helpful.
Becarfull for this Company Rias.

buying insurance is always difficult, better pricing for loyal customers, no hike at renal

Extremely efficient staff who are patient and very kind and helpful

Ease and price and what i needed

First time I have used RIAS, very easy to work through proceedure

good rates and easy to use online expierience

Don’t approach this company. Post office travel insurance much better believe me.