Richard Jackson's Garden Avaliações 

538
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I phoned the company for a little piece of advice on one of their products and was greeted on the phone by a very abrupt lady who said we don’t give advice on the phone go on our website. I did repl... Ver mais

Avaliado com 1 de um total de 5 estrelas

Disappointed with this product .I purchased 2xDrop&Bloom bulb tray ,both the same ,one for my friend and one for myself.One freesia flowered then died the next day and 2x gladioli’s which had 2 flower... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'd heard a lot about Flower Power but never tried it before. The customer service team were really helpful. The product has more than lived up to my expectations - it beat everything else I've tried.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered some Cirsium, 6 x9cm plants. They arrived the very next day, carefully packed and in perfect condition. Good strong plants! I’m absolutely delighted. Without doubt the best experience ever fro... Ver mais

Detalhes da empresa

  1. Centro de Jardinagem

Informação fornecida por fontes externas variadas

Shop online for Richard Jackson's Flower Power premium planting & feeding products, pest & weed control, garden plants, tools and more. All developed and hand-picked by Richard for your garden.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

538 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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2,7

Todas as avaliações

(538)

17 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Flower Power review

We have been purchasing from you for several years now and have always found your services very reliable and your product extremely useful and efficient. Keep up the good work.

2 de setembro de 2022
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Resposta da Richard Jackson's Garden

Thank you for the positive feedback!

Avaliado com 5 de um total de 5 estrelas

The gardening guru

Ordering from the website was easy and straightforward, even though it was bank holiday the delivery was very quick.kept informed all the way on delivery from the courier. Looking forward to dealing with them again in the future.

1 de setembro de 2022
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Resposta da Richard Jackson's Garden

Thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

Fantastic

Easy to use , does exactly what it says after using it during hot weather after 3 weeks looked like i relayed new turf beautiful realy pleased would highly recomend ( im not a gardener).

6 de agosto de 2022
Avaliação não solicitada
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Resposta da Richard Jackson's Garden

Thank you for the feedback!

Avaliado com 1 de um total de 5 estrelas

Misleading

ok...so I googled box caterpillar after seeing my infested buxus hedge and was directed to Ridchard Jacksons herbal organic buxus spray believing this was the product to get rid of the pest - I purchased 3 x concentrate herbal mix to spray. I used 2 bottles and it's done JACK....I still have the caterpillars and when I read the small print it's basically a leaf shine! So feels like a total waste of money! Cross that I was directed to this product.OK, so I just read the prompt reply from Richard Jackson and that’s fine but the product needs to say that! Finding it out after spending fifty quid in August to then be told it works from March is irritating.

20 de agosto de 2022
Avaliação não solicitada
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Resposta da Richard Jackson's Garden

Hi Micky - due to the multiple growth cycles of box caterpillar this product is most effective when you start using it in March, when the insect is still in its larval stage. With regular use from March to September our tests show it is very effective at keeping buxus caterpillar free. If your buxus was already heavily infested the spray acts as a deterrent, making the leaves less appetising to the insect, but it is not an insecticide product so it would not kill the caterpillars.

Avaliado com 1 de um total de 5 estrelas

I was expecting my subscription item…

I was expecting my subscription item last week, it was dispatched 5 days later, customer services then said to wait a further 3-5 days for delivery. I won't renew my subscription as there was also problems last month. Disappointing.

4 de agosto de 2022
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Resposta da Richard Jackson's Garden

Hi Julie, sorry to hear this - you should have had an email from our Ops Manager Laura to apologise for this issue with your subscription

Avaliado com 5 de um total de 5 estrelas

Would recommend.

Bought some plant supports. Ordering online was easy and delivery was quick as promised.
Excellent communication throughout.

1 de agosto de 2022
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Resposta da Richard Jackson's Garden

Thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

I had no problems ordering my items…

I had no problems ordering my items they arrived 3 days later in good condition and I have since used them.
A little early to see how they have worked but am pretty certain they will be ok

1 de agosto de 2022
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Resposta da Richard Jackson's Garden

Thank you for the feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. 4 bags of compost delivered on time and exactly where I needed them. Great product from a great company!

31 de julho de 2022
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Resposta da Richard Jackson's Garden

Thank you for the feedback!

Avaliado com 1 de um total de 5 estrelas

Delivery time not as stated on the website

Having placed my order on a Tuesday 28th June I expected it to be delivered in 3 to 4 working days as stated on the website.
The following Tuesday I was just about to query where my order was when I received an email stating “My order was on its way”. Then nothing till my order finally arrived on the Friday 8th July, 10 days after placing my it.
On receipt I noticed that the dispatch note was dated Monday 4th so here is where my 3 to 4 working days delivery period started.
It would have been great to be kept informed that there was going to be a delay obviously a serious lack of communication.
This is the worst delivery time I have ever experienced and I even had to pay for
it.
If I do get response from Richard Jackson Gardens please don’t state “sorry for the delay I’ll look into that”. It seems to be words not action going by the previous complaints about delivery time.
It’s a pity I couldyn’t give it 5 stars like the lucky customers who quoted “a quick delivery service”

11 de julho de 2022
Avaliação não solicitada
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Resposta da Richard Jackson's Garden

Hi Steven, I'm sorry that your order arrived so late. I've spoken to the warehouse to see why the despatch took so long and I'm afraid that it was a mistake by the packing team. 99.9% of our orders go out as per our stated delivery times so I am sorry that yours was an unfortunate exception to this. I have refunded the cost of delivery from your order.

Avaliado com 5 de um total de 5 estrelas

Excellent!

Excellent!

Items arrived quicker than I was anticipating and were really well packaged. I am really pleased and will be returning to re-stock when I need to!

1 de julho de 2022
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Resposta da Richard Jackson's Garden

Thank you for the lovely feedback!

Avaliado com 1 de um total de 5 estrelas

i am still waiting for good so where…

i am still waiting for good so where are they?

1 de julho de 2022
logotipo da Richard Jackson's Garden

Resposta da Richard Jackson's Garden

I'm very sorry for the delivery delays - I have just checked your order and it should have been delivered at 13.26 today. Please do let me know if that is not the case

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