I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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Veja o que dizem as avaliações
Great service from start to finish. Marius was fantastic and helped with every step of my purchase offering advice and guidance.
A empresa respondeu
Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... Ver mais
A empresa respondeu
Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me u... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Concessionária Hyundai
- Concessionária Skoda
- Revendedora de carros usados
Escrito pela empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informações de contato
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido
- 01483 668 303
4,8
Excelente
362 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service.
Charlie was very helpful, knowledgable and not pushy which I so appreciated,
Customer experience slick, calm and excellent.
Very happy customer who ordered a car today.
Thank you. Charlie.
23 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy to hear that our service was helpful and that you appreciated the calm and excellent customer experience. We appreciate your positive feedback and thank you!
James was a pleasure to deal with and…
James was a pleasure to deal with and went above and beyond to get me a great deal on my new car.
23 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're delighted you had a great experience. It's wonderful to hear that you were pleased with the service and the deal you received on your new car.
Outstanding service from James
Outstanding service from James. Would highly recommend the dealership and James himself.
23 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy to hear that you had such a positive experience. We appreciate your recommendation of our dealership.
Highly recommended
We were assisted by Marius Mockus in our search for a new EV. Marius was incredibly helpful and well informed and I would be very happy to recommend him.
14 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy to hear that the assistance you received during your EV search was incredibly helpful and well-informed. We appreciate your recommendation!
Just bought a vehicle from Richmond…
Just bought a vehicle from Richmond Motors what a great experience. Henry gave me everything I needed knowledgeable and most of all patient.
Thank also to Kelly for the hot chocolate it's really good. Great team there hope to dealwith them again in the future.
20 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
Thank you for your wonderful review, Robert. We're thrilled to hear you had such a positive experience at Richmond MG Guildford. It's great to know Henry provided you with excellent service and patience, and we're glad Kelly's hot chocolate made your visit even better! We look forward to assisting you again in the future. Best regards from the entire team at Richmond MG Guildford.
We felt reassured by the honesty and…
We felt reassured by the honesty and transparency of the whole team, especially Marius. The whole sale was smooth, including the part exchange. Thank you Marius.
16 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We appreciate your positive feedback and are so glad to hear that you felt reassured by our team's honesty and transparency. It's great knowing the sale was smooth for you. Thank you!
Marius made the whole experience stress free
Marius made the whole experience trouble and stress free. Would highly recommend.
16 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
Thank you for your wonderful review and rating, David. We're delighted to hear that Marius provided you with a trouble-free and stress-free experience at Richmond MG Guildford. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best regards, Richmond MG Guildford.
Highly recommended the service I…
Highly recommended the service I received at Richmond in particular from Henry Jackson.
Purchased a used vehicle and was very impressed with the vehicle preparation and cleanliness . Having purchased in excess of 35 vehicles for myself and family over the years I consider myself a good judge of service and this was one of the best.
16 de março de 2026
Resposta da Richmond Motor Group - MG Guildford
Thank you for your glowing review and recommendation, George. We are delighted to hear about your positive experience at Richmond MG Guildford, and we’re thrilled that Henry Jackson provided such excellent service. Your kind words about the vehicle preparation and cleanliness mean a lot to us, especially coming from someone with so much experience in purchasing vehicles. We hope you enjoy driving your new car and look forward to welcoming you again in the future!
Charlie
Charlie was lovely, helpful and patient with both myself and mum
16 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
Hi Lauren, thank you for your kind words and five-star rating! We're delighted to hear that Charlie provided such helpful and patient service to both you and your mum. Your feedback means a lot to us, and we'll be sure to share your lovely comments with Charlie. Best regards, Richmond MG Guildford.
I recently bought a car and the service…
I recently bought a car and the service I received was outstanding from start to finish. From the very first phone call, everything was handled professionally and clearly explained. The follow-up throughout the process was excellent, and every detail was covered so I always felt informed and confident with my purchase.
A special thank you to Marius, who made the whole experience smooth and enjoyable. he treated me very well from the start of the sale right through to the end. His attitude, professionalism, and willingness to help really stood out.
I would happily recommend Marius to anyone looking to buy a car. Excellent service all the way - well done.
11 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy to hear that you had such a positive experience. It's great to know that the process was handled professionally and clearly. We appreciate your kind words and are glad the team's support stood out. Thank you for recommending our services!
My fabulous experience
The salesman Darius was pleasant and very accommodating even though I was a little late for my appointment. He took time in explaining each step of what was needed and why. He showed me my choice of car in and out of the showroom in order to see the true colours. He was extremely professional and had answers to all my questions without 'fobbing me off'. Marius knows his job well and is a credit to Richmond MG
14 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
Hi Mo, thank you for your glowing review and the five-star rating! We're delighted to hear that Darius provided you with such a professional and accommodating experience, even with the timing of your appointment. It’s wonderful that he took the time to explain everything thoroughly and ensured you could see your chosen car in the best light. We’ll be sure to pass on your kind words to Darius – he truly is a credit to Richmond MG Guildford. Best regards, Richmond MG Guildford.
Great service
Great service from Kelly at Richmond Guildford on purchasing our MG - very knowledgable and efficient - thank you
14 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
Hi Emily, thank you for your kind review and five-star rating! We're delighted to hear about your positive experience at Richmond MG Guildford and will be sure to pass on your appreciation to Kelly. We hope you enjoy your new MG and look forward to welcoming you back in the future. Best regards, Richmond MG Guildford.
Superb service
Henry was attentive and knowledgable. This is my first Motorbility car and he made it so easy.
He took the time to show me the features of the car and set everything up for me. Great service
14 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
Hi PinkChick, thank you for your wonderful review and five-star rating! We're delighted to hear that Henry provided such attentive and knowledgeable service, making your first Motability car experience smooth and enjoyable. We’ll be sure to share your kind words with him. Best regards, Richmond MG Guildford.
Henry Jackson at MG
From start to finish the whole experience was seamless. Henry Jackson was incredibly helpful in guiding us through the options and helping us find the perfect car for our needs. The process was smooth, professional and genuinely a pleasure from beginning to end. I wouldn’t hesitate to recommend him and the MG dealership to anyone looking for a new car. Highly recommended. 🚗
13 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
Hi Kim, thank you for your glowing review and five-star rating! We’re delighted to hear that Henry Jackson provided such excellent service and helped you find the perfect car for your needs. It’s wonderful to know that your experience at Richmond MG Guildford was seamless and enjoyable. We truly appreciate your recommendation and wish you many happy miles ahead. Best regards, Richmond MG Guildford.
Nice overall service
Nice overall service. Marius (sales) made the whole process a pleasure. Good car selection in the lot. We chose the HS PHEV Trophy and we are so happy with this, especially considering we have been strictly Audi for the past 20 years and so can make a good comparison between the two brands.
9 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy you enjoyed our service and that the car selection met your needs. It's great to know you're pleased with your choice, especially coming from another brand. We appreciate your feedback!
Very happy with the help I got choosing…
Very happy with the help I got choosing the right car for me, Charlie and Marius were very helpful and informative, would highly recommend them
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy you were pleased with the assistance you received in selecting your ideal car. It's great to hear that our team was so helpful and informative.
Dealt with Marius who assisted greatly…
Dealt with Marius who assisted greatly with my research regarding the purchase of an MG HS Trophy. Clearly explained and offered a variety of finance options that were all feasible options. Fully understood and accepted my decision that I wanted to delay a purchase until later in the year. Will definitely go back later in the year and hopefully do a good deal.
11 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We appreciate you sharing your experience. We're happy to hear that the information and options provided were helpful and suited to your needs. We look forward to assisting you again later in the year.
Henry was great with all our needs
Henry was great with all our needs, happy Customer
13 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy to hear that all our needs were met. Thank you for being a customer and for your feedback!
Great experience.
Henry was very professional and helpful. I cannot recommend him highly enough.
12 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We appreciate your kind words! We're happy to hear that you had a positive experience and that Henry was so helpful to you.
Henry has been amazing and…
Henry has been amazing and understanding , he has made us feel very welcome from the beginning to the end , give him a raise 😂🙏🏽❤️
12 de março de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Guildford
We're happy to hear that your experience was amazing! We appreciate your kind words and are glad you felt welcome. Thank you for the positive feedback!
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