From the start to the end great experience. We only went to look around without thought to buy new car. Ended up buying new one. Daniel was extremely helpful and made everything feel understandable an... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoMG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I was looking for a second hand Suzuki Swift (they are fabulous little cars!), with an idea of what I was prepared to pay. Jag found me the car I wanted at a price I could afford. He didn't try to... Ver mais
A empresa respondeu
We had thr best experience buy our mg from Richmond motor group portsmouth, sandeep our salesman was so warm a d friendly when we arrived and made us feel at ease. When my wife and I arrived at thw s... Ver mais
A empresa respondeu
Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Concessionária Hyundai
- Concessionária Skoda
- Revendedora de carros usados
Escrito pela empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informações de contato
MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Reino Unido
- 02392 288 260
4,6
Excelente
522 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful
Very helpful. paperwork was sorted easily with sonny and Sarah
11 de junho de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We are so glad we could help with your paperwork! Thank you for your kind words.
Fantastic salesman…
Sundeep has been a fantastic salesman today, so incredibly helpful and made the motorbility experience very smooth.
Very greatful to have his help and knowledge, thank you.
6 de junho de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your positive feedback! We're happy to hear our team provided such helpful service, making your experience smooth. Thank you for your kind words.
Sundeep helped us today
Sundeep helped us today
lovely guy made everything very simple and easy couldn’t recommend him enough
6 de junho de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We're so happy to hear our team member made everything simple and easy for you. Thank you for your kind words!
Great experience from Dan Tate
Great experience from Dan Tate! Very Helpful and professional
28 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your kind words. We are so glad you had a great experience.
Thanks Dan!
Couldn’t fault Dan - being able to change my car was seeming like an impossible task (due to personal reasons) but he went above and beyond and helped make it happen!
Thanks Dan!!!
28 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We are so happy to hear we could help you with your car. We appreciate you sharing your positive experience with us!
Friendly and professional sundeep was…
Friendly and professional sundeep was very helpfully too.
27 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your five-star rating! We're glad our team was friendly and professional.
There are a number of scratches on car…
There are a number of scratches on car the the dealer promised would be repaired but was not
26 de maio de 2026
Resposta da Richmond Motor Group - MG Portsmouth
Hi Michael,
Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
Excellent customer service
Excellent customer service, thank you Dan
19 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your kind words. We are glad we could help.
Fantastic service from Oliver Jones
Fantastic service from Oliver Jones. Very knowledgable about the MG cars and very attentive at all times.
16 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We're delighted to hear you received fantastic service. We appreciate your kind words about our knowledgeable and attentive team!
Outstanding customer service
Jake was outstanding. He listened carefully to what I was looking for and explained clearly how the car I eventually bought fitted the bill. I wanted to test drive in narrow rural lanes and that was no problem. Customer service throughout the experience was first rate. Strongly recommended.
6 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate you sharing your positive experience. We're happy to hear that you felt listened to and that the vehicle met your needs. Thanks for recommending our customer service!
Resposta da Richmond Motor Group - MG Portsmouth
Thank you for your 5-star review!
Excellent service and support through…
Excellent service and support through the whole process. Daniel Tate answered all questions and was very efficient.
5 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your positive feedback and are happy to hear that you received excellent service and support, with all your questions answered efficiently.
Daniel Tate took care of everything…
Daniel Tate took care of everything during my car purchase with professionalism, curtesy and a high level of knowledge
5 de maio de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your positive feedback and are so glad to hear that you experienced professionalism, courtesy, and knowledge during your car purchase.
The staff made the exchange extremely…
The staff made the exchange extremely easy and exceeded my expectations
2 de fevereiro de 2026
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your wonderful review and five-star rating! We're delighted our staff made the exchange easy and exceeded your expectations.
MG S 5 hand over
Very good hand over of new car Dan was very good at explaining the paperwork and hand over
28 de abril de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We're happy you found the handover of your new car very good. It's great to hear that the paperwork and handover were well explained.
Dan was extremely helpful and patient.
Dan from Richmond Portsmouth was the young salesman that looked after us from the beginning of our journey to buying our new MG HS he was extremly helpful and patient he took the time to explain and answer all of our questions which gave us confidence to proceed with the purchase.
21 de abril de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that our sales team member was helpful and patient while answering your questions. It's great to know this gave you confidence in your purchase.
Dan was very helpful while we were…
Dan was very helpful while we were choosing our new car
25 de abril de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate you taking the time to share your experience. We are happy that our team member was helpful in your car selection process.
Poor after sales service
Nice APR, nice vehicle explanation but poor after sales service.
After purchase tried to contact the sales rep no response for over 24hrs
23 de abril de 2026
Resposta da Richmond Motor Group - MG Portsmouth
Hi,
Thank you for taking the time to share your feedback.
Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. We always aim to deliver a high standard of service, and it’s clear we did not meet those expectations on this occasion.
Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
People happy to help when you pop in…
People happy to help when you pop in and reception very friendly
17 de abril de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We appreciate your kind words and the five-star rating! We are so happy to hear our team was friendly and helpful during your visit.
We collected our car today
We collected our car today. Sarah was wonderful. Very thorough. Friendly and professional. And a lovely lady called Heidi in the cafe. Thanks for my hot chocolate x
15 de abril de 2026
Avaliação não solicitada
Resposta da Richmond Motor Group - MG Portsmouth
We're happy to hear that your car collection went smoothly and that you enjoyed the service. We appreciate your positive feedback regarding the team and thank you!
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