Richmond Motor Group - Skoda Bognor Regis Avaliações 

61
O TrustScore é 4.5 de um total de 5

4,7

Skoda Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We travelled quite a bit to see and purchase the car and the staff were very helpful in sorting this out for us! Very good communication and considered our needs! The held the car for us until we cou... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I researched cars suitable to my requirements and settled on Mercedes B180 used. Dealing with Sarah McCarthy who I found very pleasant and with knowledge. Everything was dealt with in a timely manner.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited on a busy Saturday afternoon and was a little disappointed that there were no new Skoda cars to look at. However spoke to Aidan who talked me through the models available and offered to test d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were in the market to replace a second car and ended up buying a pre owned Skoda Karoq which we both love. The car was well prepared and presented and feels new. Sarah McCarthy was excellent - posi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Serviço de Motorista
  4. Concessionária Hyundai
  5. Concessionária Skoda
  6. Revendedora de carros usados

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contato

  • Skoda Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido

  • 01243 212 783

4,7

Excelente

O TrustScore é 4.5 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(61)

1.720 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Friendly team good atmosphere highly recommend

The whole team was really friendly dealt with Adian to begin with who was great at putting our minds at ease and helping with changing motability cars. Then to finish deal off we dealth with a lovely lady called Sarah who kept us up to date with regards of when can pick up our new car. The nice man who help sell us the cleaning products wasn't to pushy but informed us of the benefits of having the cleaning kit! The manager was also friendly and was bout to help the team with any issues that may have arisen but allowed his team to do a great job. Nothing was too much for them and really made you feel welcomed- not like some who can make you feel uncomfortable especially if your a motability customer they treated you the same as if you was a paying customer which makes you feel valued! Will definitely be renewing when can! Well done everyone that helped us get the right car. The only thing that would've made it a 5 star is would've been nice to been asked if we wanted to test drive it [if I'd thought at time I'm sure they would've!] But apart from that 10 out of 10 =]

16 de outubro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good morning, Jenny. Thank you for taking the time to feedback on your experience, it's always appreciated! We appreciate your honest and positive feedback and are thrilled to hear that Aidan, Sarah and the team provided you with a great car-buying experience. I will be sure to pass on your kind words! On behalf of the team, we wish you many happy miles in your new vehicle and look forward to welcoming you back in the future! 😊

Avaliado com 5 de um total de 5 estrelas

Quality service and wonderful car

We received a first class service from Aidan. He was open, decent and trustworthy in the negotiation, and provided a very high level of service, including picking me up from Bognor Regis station, attending efficiently to all paperwork and making sure throughout by listening that he was providing a high level of service. The car I purchased was clean and well-presented.

25 de outubro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Dear customer. Thank you for taking the time to feedback on your recent car-buying experience with Aidan. It's great to hear that he went above and beyond to provide you with the best possible service. We wish you many happy miles in your new car and hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

We have no hesitation in giving…

We have no hesitation in giving Richmond Motors Bognor a 5 star rating. Even when things didn't go as planned, Aidan,Alan,Sandeep and Robin were helpful, attentive and completely straightforward. Excellent customer care. Nicholas and Veronica Brown.

21 de outubro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good morning, Nicholas and Veronica. Thank you for your honest and kind feedback. We're so pleased that the team continue to give you excellent support despite when things don't go to plan. That's why we praise ourselves on our customer service! They will appreciate your delightful words. Thanks again. 😊

Avaliado com 5 de um total de 5 estrelas

Very helpful sales staff

7 de outubro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Dear customer. Thank you for your 5-star rating - We're glad to have been of service!

Avaliado com 5 de um total de 5 estrelas

Sarah was very professional helpful and…

Sarah was very professional helpful and friendly explained everything well to us and completely looked after us

27 de setembro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good afternoon, Paul. Thank you for your 5-star feedback. We're very glad to know that you were well looked after by Sarah and had a great experience.

Avaliado com 5 de um total de 5 estrelas

Sarah McCarthy at Richmond Skoda was helpful and professional. nd…

Sarah McCarthy was helpful and professional from the time we first met her through till when we took possession of our used car. Every query was answered including those we hadn't got around to asking. The process these days is so complicated with various documents needing to be completed and provided to the customer and everything went very smoothly. Your team at the new site at Richmond Skoda Bognor are working well together in a well organised sales environment. A would not hesitate to recommend Richmond Skoda and Sarah if friends expressed an interest in a new or used car.

14 de setembro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Hi David. Thank you for taking the time to feedback on your experience, we really appreciate it! We're so happy with your 5-star review and recommendation. It's great to know that Sarah provided you with an excellent car-buying experience and you were impressed with our team at Richmond Bognor Regis. We wish you many happy miles in your new car! 😊

Avaliado com 5 de um total de 5 estrelas

Teamwork

My wife & I visited the showroom and were received by Jordan, Robin and Sarah. At time of visit we were open to car type but upon inspecting a vRS on the forecourt I was open to a deal.
Initially Jordan and then Robin and his team looked after us with Sarah concluding post sale paperwork on 11/9.

2 de setembro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Hi Mr Broom, We're pleased to hear you had an excellent experience at our Skoda Bognor Regis branch. Jordan, Robin and Sarah will also be pleased to hear your positive feedback. Enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

A professional onal and dedicated team…

A professional and dedicated team geared to providing a first class service for top quality cars.

11 de setembro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good Morning Mr Greenaway, thank you for leaving us a 5-star review! The team at our Skoda Bognor Regis branch will be happy to hear your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Buying my first car

I went into the Skoda show room to buy my first car and the team were really helpful (Aidan, Sandeep, Robin). They were patient with me whilst I was figuring out what I wanted in a car and gave me as much information as possible, to make the right decision. Aidan was very helpful, knowledgeable and made the process a smooth one. He also completed a follow-up call after I had bought the car, to make sure there were no issues.

8 de setembro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good Morning Niamh, thank you for taking the time to leave us a 5-star review. It's great to hear Aiden, Sandeep and Robin were able to provide you with excellent service at our Skoda Bognor Regis Branch. Enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

A really good experience thanks to Sarah McCarthy's constructive and professional approach

We were in the market to replace a second car and ended up buying a pre owned Skoda Karoq which we both love. The car was well prepared and presented and feels new. Sarah McCarthy was excellent - positive and helpful at all times and guided us very capably through the process of looking at what would best suit our needs. We didn't expect to be able to take ownership of a new car in 4 days flat and are grateful to Sarah for making this possible.

7 de setembro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good Morning Sam, thank you for taking the time to leave us a review. Its brilliant to hear you had such a positive experience at our Skoda Bognor Regis branch with Sarah. I will be sure to pass your kind words along. Enjoy your new car!

Avaliado com 4 de um total de 5 estrelas

Very professional advice and service…

Very professional advice and service from the sales team. They all looked after me very well. I look forward to future help with anything relating to my new purchase. Thankyou Aidan, Robin and Sandeep.

4 de setembro de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good morning, Mr Thurston. Thank you for taking the time to leave a review. We're so pleased to know that you were impressed with the service from the team and look forward to welcoming you back to the dealership.

Avaliado com 5 de um total de 5 estrelas

We saw a car we liked on Richmond motors Bognor

We saw a car we liked on Richmonds website so drove to Bognor to see it, Aidan was busy but stopped to see if we needed any help this was the start of buying a new car. He was very helpful and gave us a lot of information about the car, He then arranged for me to do a test drive that afternoon, l decided to buy the car at this point and Sandeep the manager arranged a satisfactory price for my own car and a good package for the new car. I was very impressed with the service and friendly way I was treated I would recommend Richmond Skoda to friends, The car is great all in all a very satisfied customer.
Best regards Malcolm

26 de agosto de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good afternoon, Malcolm. Thank you for taking the time to leave a review, it's always appreciated! We're so happy to hear that you're very satisfied with the level of service you received from Aidan and the team during your car-buying experience and that you're happy with the outcome. I will be sure to pass on your great feedback and on behalf of the team, wish you many happy miles in your new car!

Avaliado com 5 de um total de 5 estrelas

Very helpful service

Badly needed a car and Sarah mcCarthy with the Skoda team really helped me and found me something to suits my budget.

21 de agosto de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Hi Matt, thank you for your kind words! On behalf of Sarah and the rest of the team here at Richmond Škoda Bognor Regis, we wish you safe travels!

Avaliado com 5 de um total de 5 estrelas

Sarah was very friendly and explained…

Sarah was very friendly and explained everything she asked me what I wanted in a car and she found me a lovely car I am very pleased thank you sarah

22 de agosto de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Hi Sarah, on behalf of Sarah and the rest of the team here at Richmond Škoda Bognor Regis, thank you so much for this 5-star review!

Avaliado com 5 de um total de 5 estrelas

Fabulous Salesperson

My Husband recently bought a Skoda Octavia from Skoda Bognor Regis.
We were left in the very capable hands of Salesperson Sarah McCarthy. She showed us the car all of the features and could not have been more helpful.
When it came to the purchase of the car she explained all the options we had in detail and it made the sale so easy.
This is the Third Skoda Car we have bought and I must say buying from Sarah was such a pleasant and memorable experience and she will be our first port of call next time we buy.
I must say all the staff at Richmond motor group were very friendly.

17 de agosto de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Hi Michelle, thank you for this lovely review! On behalf of Sarah and the rest of the team here at Richmond Škoda Bognor Regis, enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Professional and friendly.

Great support and service from Sarah McCarthy from start to finish. Well supported by Aidan and Sandeep. Friendly and professional dealership who went out of their way to source what we were looking for.

11 de agosto de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Hi Nick, on behalf of the whole team here at Richmod Škoda Bognor Regis, thank you so much for sharing your positive feedback online!

Avaliado com 5 de um total de 5 estrelas

Robin was a total professional from…

Robin was a total professional from start to finish. Highly competent, diligent, approachable and a strong communicator. I would use Robin again to purchase a new car and will be recommending his services to friends and family.

Thank you Robin and team.

Ed Baker

1 de agosto de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good morning, Ed. Thank you for your brilliant 5-star review and recommendation! We're so happy you had a great car-buying experience with Robin and the team. We will be sure to pass over your praises and wish you many happy miles in your new car!

Avaliado com 5 de um total de 5 estrelas

Top class!

Top class! Excellent customer service, professional, and sincere.
Would highly recommend.

Very impressed with the whole Team at Skoda, Bognor Regis.
Robin, Sarah, and the Team were so helpful with all my vehicle enquiries whether over the phone, or in person,
and very informative.

The process of purchasing my Skoda, from start to finish was a great experience. Thank you.

31 de julho de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good morning, Marie. Thank you for taking the time to leave a 5-star review and recommendation. We're so happy to hear that you received excellent customer service from the team at Bognor and were impressed with the whole car-buying process. They will be delighted with your kind words and we wish you many happy miles in your Škoda!

Avaliado com 5 de um total de 5 estrelas

Sarah was an amazing and very helpful…

Sarah was an amazing and very helpful through the whole process. Wouldn’t have wanted anyone better to help. Thank you Sarah!!

29 de julho de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Hi Abbie. Thank you for your 5-star review. We're so happy that you had an amazing car-buying experience with Sarah and wish you many happy miles in your new car!

Avaliado com 5 de um total de 5 estrelas

Very smooth experience

My visit to Richmond Skoda was spontaneous with no real goal in mind, because I needed a new car but wasn't in any rush.
However, when I got there things fell into place very quickly!
Sarah made me feel very welcome, and with her great help and expertise we were able to have a car that suited my budget and personal preferences sorted within the same day of my visit!
The handover process was also very smooth. This was again thanks to Sarah who had everything needed prior to the handover sorted, so that I only had to do the general signing of paperwork on the day!
Those looking for a new car should definitely give Richmond Motor Group a try!

27 de julho de 2023
Avaliação não solicitada
logotipo da Richmond Motor Group - Skoda Bognor Regis

Resposta da Richmond Motor Group - Skoda Bognor Regis

Good morning, Isaac. Thank you for taking the time to feedback on your car-buying experience with Sarah and the team at Richmond Škoda Bognor Regis. We're thrilled to know that it exceeded your expectations and everything fell into place! I will be sure to pass your wonderful comments on to the management team and we appreciate the recommendation! Have a great weekend!

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