Richmond Motor Group - Suzuki Portsmouth Avaliações 

355
O TrustScore é 5 de um total de 5

4,8

Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant service from Jag Singh, would highly recommend you asking for him when purchasing new or used Suzuki

Avaliado com 5 de um total de 5 estrelas

Recently purchased a Suzuki from here. Jag was exceptional. Very understanding & supportive. Could not have asked for a better process with him.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Serviço de Motorista
  4. Concessionária Hyundai
  5. Concessionária Skoda
  6. Revendedora de carros usados

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contato

  • Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Reino Unido

  • 02392 455 455

4,8

Excelente

O TrustScore é 5 de um total de 5

355 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(355)

1.722 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Suzuki purchase

Recently purchased a Suzuki from here. Jag was exceptional. Very understanding & supportive. Could not have asked for a better process with him.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're so happy to hear about your positive experience with our team member during your recent Suzuki purchase. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Jag was brilliant!

The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed and I walked away extremely happy with the whole experience.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that our team carefully listened to your needs and provided the best option for your family without any pressure. We're so glad you had an excellent experience.

Avaliado com 5 de um total de 5 estrelas

Jag was professional

Jag was professional, friendly, and happy to answer questions. Communications were great.

28 de julho de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your five-star rating! We're delighted to hear that our team member was professional, friendly, and happy to answer all your questions, and that communication was excellent.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and great…

Excellent customer service and great product knowledge. Couldn’t fault the service

24 de julho de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your wonderful review and five-star rating! We are delighted to hear that you experienced excellent customer service and found our product knowledge to be great.

Avaliado com 4 de um total de 5 estrelas

Visited the sales today and although i…

Visited the sales today and although i didn't purchase a vehicle the sales person Jag Singh was very, knowledgeable, helpful, honest and not at all pushy.

18 de julho de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your positive feedback! We're so glad to hear that our team member was knowledgeable, helpful, honest, and not at all pushy during your visit.

Avaliado com 5 de um total de 5 estrelas

Jag Singh was really helpful

Jag Singh was really helpful, no pressure, everything explained well

17 de julho de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member was helpful and provided clear explanations without any pressure.

Avaliado com 1 de um total de 5 estrelas

I booked an appointment with Suzuki…

I booked an appointment with Suzuki Portsmouth after receiving two emails and a letter inviting me to upgrade my car. I attended the appointment in good faith but unfortunately my experience was disappointing. Staff were not prepared, communication was poor, and I left feeling that my time had been wasted.

After I posted my original review, I was contacted directly by the dealership and offered a deal in an apparent attempt to resolve the situation. This makes it difficult to understand why they are now claiming my review belongs to another business. They clearly knew who I was and which interaction I was referring to.

Reviews should reflect genuine customer experiences, whether positive or negative. My review relates to my experience with this dealership and I stand by the comments I made.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

Hi Gemma,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Avaliado com 5 de um total de 5 estrelas

Top class service and support

From the moment Jag recieved my call, he did everything possible. When it came to light that transport was currently difficult a lift to the dealership was offered. Jag was prompt and courteous and very amiable. The test drive went well and the buying process was straight forward. A truly positive experience. I look forward to going back to collect my car. Thank you Jag.

26 de maio de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're delighted to hear about your positive experience! It's wonderful that our team was able to assist you so promptly and courteously, making your test drive and buying process straightforward. We look forward to your return.

Avaliado com 5 de um total de 5 estrelas

Jag was super helpful and…

Jag was super helpful and knowledgeable, talking me through lots of different prices and specs of the cars.

25 de maio de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your kind words! We're delighted to know our team was helpful and knowledgeable, guiding you through car options.

Avaliado com 5 de um total de 5 estrelas

Jag was very helpful and calmed all my…

Jag was very helpful and calmed all my nerves as this was my first solo car purchase. He answered all my questions and went above and beyond. I am very happy 😊

22 de maio de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're so happy to hear we calmed your nerves for your first solo car purchase! We're glad we could answer your questions and go above and beyond.

Avaliado com 5 de um total de 5 estrelas

Suzuki swift

Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own pace, which is appreciated.
Fully recommend.

12 de maio de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate you taking the time to leave us a review. We're happy to hear that you found our team member helpful and patient, and that they clearly explained everything, allowing you to make decisions at your own pace. We value your recommendation!

Avaliado com 5 de um total de 5 estrelas

Very happy with the customer care i…

Very happy with the customer care i received!
Everything was explained & answered all the questions i fired at him.
Thank you Jag 😊

11 de maio de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your fantastic review and five-star rating! We're happy to hear that you were pleased with the customer care and the thorough explanations you received.

Avaliado com 5 de um total de 5 estrelas

A positive stress free experience

A positive stress free experience, really happy with my new car, Bradley was very helpful and explained everything thoroughly

8 de maio de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your great review! We're so glad you had a positive, stress-free experience and are happy with your new car. It's great to hear our service was helpful.

Avaliado com 5 de um total de 5 estrelas

Top Class Richmond Suzuki

Purchased a new Suzuki from Richmond Suzuki and were completely blown away by the service we received throughout our purchase. Bradley and Clayton were unbelievably helpful, understanding and courteous with top class knowledge about their subject. Would highly recommend the team at Richmond Suzuki . Thank you so much.

29 de abril de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you were blown away by the service you received during your purchase. We appreciate your kind words and are so glad that our team was helpful, understanding, and courteous. Thank you for recommending us!

Avaliado com 5 de um total de 5 estrelas

Bradley was a lovely polite sales…

Bradley was a lovely polite sales assistant very knowledgeable and honest , with the sale of finding me my suzuki swift i wanted and finance, nothing was to much trouble, he was so patient Bradley is a credit to your company and see him going along way in his career, and getting his dream car in the future 👏we'll done Bradley keep those sales going 🫱🫲
Shirley Austin

29 de abril de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you had a positive experience! We appreciate your kind words regarding the sales assistant's knowledge, honesty, and patience in helping you find your Suzuki Swift and finance options. It's great to know that you were pleased with the service provided. Thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

Robbie was super helpful throughout the…

Robbie was super helpful throughout the whole process of buying and collecting my new car made sure I had all the info needed. Thanks

27 de abril de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that the car-buying process was smooth and informative. It's great to know that our assistance was helpful to you. Thanks for your feedback!

Avaliado com 5 de um total de 5 estrelas

Suzuki swift purchase.

Jag was very patient and helpful. Nothing was too much trouble and he was very helpful throughout.

27 de abril de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We appreciate your five-star rating! We're so glad to hear that our team was patient and helpful, and that nothing was too much trouble.

Avaliado com 5 de um total de 5 estrelas

Great Service Worth Shouting About

We visited several garages while looking for our daughter’s first car, and after some disappointing experiences elsewhere, we came across Richmond Motors — who were by far the best.

We ended up purchasing a Kia Picanto, and the whole experience was excellent from start to finish. The service was friendly, professional, and completely pressure-free, which made the process really enjoyable.

I would highly recommend them to anyone looking for a great car buying experience.

3 de abril de 2026
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you had such a positive experience at our dealership while searching for your daughter's first car. It's great to know that our team provided friendly, professional, and pressure-free service. Thank you for recommending us!

Avaliado com 5 de um total de 5 estrelas

Great help finding the right car

Great help finding the right car. Friendly service, no pressure buy. Good deal. Ask for Jag Singh.

28 de março de 2026
Avaliação não solicitada
logotipo da Richmond Motor Group - Suzuki Portsmouth

Resposta da Richmond Motor Group - Suzuki Portsmouth

We're glad you found the perfect car with our assistance! We appreciate your kind words regarding Jag's service and your great deal.

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