The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... Ver mais
A empresa respondeu
Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
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The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... Ver mais
A empresa respondeu
Brilliant service from Jag Singh, would highly recommend you asking for him when purchasing new or used Suzuki
Recently purchased a Suzuki from here. Jag was exceptional. Very understanding & supportive. Could not have asked for a better process with him.
A empresa respondeu
Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own... Ver mais
A empresa respondeu
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Reino Unido
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Brilliant service from Jag Singh, would highly recommend you asking for him when purchasing new or used Suzuki
Recently purchased a Suzuki from here. Jag was exceptional. Very understanding & supportive. Could not have asked for a better process with him.

Resposta da Richmond Motor Group - Suzuki Portsmouth
The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed and I walked away extremely happy with the whole experience.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Jag was professional, friendly, and happy to answer questions. Communications were great.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Excellent customer service and great product knowledge. Couldn’t fault the service

Resposta da Richmond Motor Group - Suzuki Portsmouth
Visited the sales today and although i didn't purchase a vehicle the sales person Jag Singh was very, knowledgeable, helpful, honest and not at all pushy.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Jag Singh was really helpful, no pressure, everything explained well

Resposta da Richmond Motor Group - Suzuki Portsmouth
I booked an appointment with Suzuki Portsmouth after receiving two emails and a letter inviting me to upgrade my car. I attended the appointment in good faith but unfortunately my experience was disappointing. Staff were not prepared, communication was poor, and I left feeling that my time had been wasted.
After I posted my original review, I was contacted directly by the dealership and offered a deal in an apparent attempt to resolve the situation. This makes it difficult to understand why they are now claiming my review belongs to another business. They clearly knew who I was and which interaction I was referring to.
Reviews should reflect genuine customer experiences, whether positive or negative. My review relates to my experience with this dealership and I stand by the comments I made.

Resposta da Richmond Motor Group - Suzuki Portsmouth
From the moment Jag recieved my call, he did everything possible. When it came to light that transport was currently difficult a lift to the dealership was offered. Jag was prompt and courteous and very amiable. The test drive went well and the buying process was straight forward. A truly positive experience. I look forward to going back to collect my car. Thank you Jag.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Jag was super helpful and knowledgeable, talking me through lots of different prices and specs of the cars.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Jag was very helpful and calmed all my nerves as this was my first solo car purchase. He answered all my questions and went above and beyond. I am very happy 😊

Resposta da Richmond Motor Group - Suzuki Portsmouth
Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own pace, which is appreciated.
Fully recommend.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Very happy with the customer care i received!
Everything was explained & answered all the questions i fired at him.
Thank you Jag 😊

Resposta da Richmond Motor Group - Suzuki Portsmouth
A positive stress free experience, really happy with my new car, Bradley was very helpful and explained everything thoroughly

Resposta da Richmond Motor Group - Suzuki Portsmouth
Purchased a new Suzuki from Richmond Suzuki and were completely blown away by the service we received throughout our purchase. Bradley and Clayton were unbelievably helpful, understanding and courteous with top class knowledge about their subject. Would highly recommend the team at Richmond Suzuki . Thank you so much.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Bradley was a lovely polite sales assistant very knowledgeable and honest , with the sale of finding me my suzuki swift i wanted and finance, nothing was to much trouble, he was so patient Bradley is a credit to your company and see him going along way in his career, and getting his dream car in the future 👏we'll done Bradley keep those sales going 🫱🫲
Shirley Austin

Resposta da Richmond Motor Group - Suzuki Portsmouth
Robbie was super helpful throughout the whole process of buying and collecting my new car made sure I had all the info needed. Thanks

Resposta da Richmond Motor Group - Suzuki Portsmouth
Jag was very patient and helpful. Nothing was too much trouble and he was very helpful throughout.

Resposta da Richmond Motor Group - Suzuki Portsmouth
We visited several garages while looking for our daughter’s first car, and after some disappointing experiences elsewhere, we came across Richmond Motors — who were by far the best.
We ended up purchasing a Kia Picanto, and the whole experience was excellent from start to finish. The service was friendly, professional, and completely pressure-free, which made the process really enjoyable.
I would highly recommend them to anyone looking for a great car buying experience.

Resposta da Richmond Motor Group - Suzuki Portsmouth
Great help finding the right car. Friendly service, no pressure buy. Good deal. Ask for Jag Singh.

Resposta da Richmond Motor Group - Suzuki Portsmouth
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