Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... Ver mais
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Veja o que dizem as avaliações
Car wasn’t even sanitized..... waited 20 mins to talk someone appointment was at 9:40 didn’t see someone till ten something saw ten guys standing around tho didn’t even do a complementary wash n vacuu... Ver mais
A empresa respondeu
Rick Case Volkswagen's service department really needs to get their act together. 30 days to get an appointment. Do not return phone calls and texts. Inexcusable and poor customer service. Do not have... Ver mais
We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Informações de contato
15700 Rick Case Honda Way, 33331, Davie, Estados Unidos
- 954-840-3871
- rickcaseads@rickcase.com
- rickcase.com
2,2
Ruim
796 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exceptional Customer Service
I commend Malcom Duane for the exceptional customer service when I took my car to Rick Case Honda on Thursday January 28 for check on the engine light that was showing on my dashboard.
29 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hi there! Thank you for the review! Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Davie Team
Car service routine
Ronald, was very helpful very kind and very respectful about all my needs with my vehicle. My car service was taking care of on a timely matter. my car was done right around the time Ronald, told me it would’ve done. I am very satisfied. Although service was very expensive.
25 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hi Neldin! We’re happy to hear that we were able to meet your expectations and that Ronald provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Davie Team
Very helpful and pleasant
Very helpful and pleasant. Mauricio was amazing explaining all functions of vehicle and more. Went out of his way to answer all ?’s and to find the vehicle I wanted
22 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for your kind words, Donna. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. Thanks again!
Anderson was excellent
Anderson was excellent. Got a great deal with an expedient buying experience. Got me in and out!
20 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hi Jason! We’re happy to hear that we were able to meet your expectations and that Anderson provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
It was fast
It was fast, I did not have to wait long and very specific in what I need to do to my car.
19 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hi Juan! We’re happy to hear that we were able to meet your expectations and that our team provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Honda Davie
On time and experience was excellent.
16 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for the review, Angel. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team
Every thing was great.
15 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for the review, Lisa. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Davie Team
Resposta da Rick Case Automotive Group
Thank you for providing us with feedback regarding your recent experience with our dealership, Corey. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team
Great service in a timely mannor
Great service in a timely mannor. They did a great job.
12 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for providing us with feedback regarding your recent experience with our dealership, Luke. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team
Excellent customer service!
Excellent customer service!
Thank you
11 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for taking the time to provide our dealership with feedback on your recent visit, Juana. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda Davie team!
my car towed in due to dash…
I had my car towed in due to dash lights not going off. The 1st. Problem was the 1st. Towtruck, from Miami got lost. Sooo they sent someone from Alamo, who came later. Took the car nd. Left it in the lot, without going in with the keys! I called next day, they didn't have my car. Wanted Me to call Alamo! I did but mailbox was full. For 2 day's now. Found my car on lot with keys in, nd.door unlocked! So they fixed 2 sensors for $50. Deductable, even with car Warranty. Everyone was friendly nd. Informative to me. Very Upset With Towtruck Driver, Victor!!!!
7 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for taking the time to share your feedback with us, Linda. We are glad that you had a positive experience with our team! Sincerely, Rick Case Volkswagen
Very happy customer
AAA+++I’m very happy. Mr. Hugo always helps with anything about my tiguan, and he is very responsible to any request. Thank you very much!
6 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hi Sifri! We’re happy to hear that we were able to meet your expectations and that Hugo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Very clean and professional
Very clean and inviting. Salesmen were very professional and helpful when purchasing a new car. Have owned Honda cars for at least 10 years and have been very satisfied with their service, etc.
3 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you so much for choosing Rick Case Honda, Joe! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
First “Best Service” received since being a customer for a while from this location.
Best service experience ever by Andrea Sanchez. Didn’t expect it from this location especially after being a customer for a while on my second vehicle from this location where my whole experience has been awful, from purchase to service. Only reason for still being there is convenience of location. Thank you, Ms. Andrea for making my visit pleasant and enjoyable, hopefully next time I service my vehicle you will be able to assist or at least I get someone with the same or some type of customer service I received from you today.
2 de janeiro de 2021
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hello! We’re happy to hear that we were able to meet your expectations and that Andrea provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Had an issue with my ABS light
Had an issue with my ABS light, the service was very pleasant and worked fast as possible to help me with my problem.
31 de dezembro de 2020
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for taking the time to share your feedback with us, Gianni! We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
Excelente servicio
31 de dezembro de 2020
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Gracias por la reseña, Erik. Nuestro concesionario se complace en servirle y apreciamos su negocio. ¡Esperamos trabajar con usted en el futuro! Atentamente, Rick Case Honda
Shahir is absolutely awesome
Shahir is absolutely awesome. Great salesman, very fast and helpful
31 de dezembro de 2020
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hello! We’re happy to hear that we were able to meet your expectations and that Shahir provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Claudia Mucury was our saleslerson and…
Claudia Mucury was our saleslerson and she was very nice and helpful.
29 de dezembro de 2020
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Hi Ellen! We’re happy to hear that we were able to meet your expectations and that Claudia provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
They were so helpful and they said 3…
They were so helpful and they said 3 days and I got my car in 3 days all clean and shiny like new
24 de dezembro de 2020
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you so much for choosing Rick Case Honda, Charlie! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Oil change and tire rotation
Everything was done in a timely and professional manner. No complaints at all. I was shown the work list and satisfied with the job.
23 de dezembro de 2020
Avaliação não solicitada
Resposta da Rick Case Automotive Group
Thank you for providing us with feedback regarding your recent experience with our dealership, Jim. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
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