I ordered a 12 pack of roar as part of my order but only got 1. I emailed customer service and never heard back. Also some items past best before dates. I realize they are going out of business and... Ver mais
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Veja o que dizem as avaliações
Second year being a member. Great selection. Quick turnaround. If ever physical stock is different than inventory listed, they promptly get in touch to modify order. There is usually a free gift/good... Ver mais
A empresa respondeu
I love all that Rise Market offers, Local Canadian products, staff picks, Newest Arrivals, weekly deals and Best Before Sell Offs, all carefully delivered to my door.
Great product selection! I have especially enjoy “Trending Now” and Staff picks; this is super helpful with making new choices. A few products I have discovered here have become my favorites and I c... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Entrega de Mantimentos
- também em
- Fornecedor de Produtos de Beleza
- Loja de vitaminas e suplementos
- Revendedor de Produtos Residenciais
Escrito pela empresa
Rise Market is an online, $5/month membership-based healthy-living marketplace that gives members access to the best products, delivered at guaranteed savings. Buy healthy-living products from top-selling, organic brands at wholesale prices. Rise Market makes healthy-living easy and affordable. Shop the best organic and sustainable brands. Filter by diets and lifestyle including Keto, Paleo, Dairy Free, Gluten Free and many more. Get guaranteed savings with our low-price promise. Rise Market curates its marketplace products from various brands and validate their ingredient integrity, use of recyclable packaging, their sustainable business practices, and that are rave worthy. We have a special focus on local, Canadian-sourced and innovative brands. As a whole, we only carry products in which we are confident will support our members on their healthy- living journey. Every brand on our website goes through a rigorous process where we ensure that they are aligned with our values and beliefs (such country of origin, environmental impact and quality of ingredients). Our Rise & Shine initiative is one of the ways we aim to make healthy-living easy and affordable to everyone. For every paid annual membership, we give a free membership to a nurse, teacher, first responder, or a frontline worker in need. But that’s just one piece of how our Rise Market community makes an impact. We provide $1 from every membership to local food banks to support those in need, and we use our resources for community education on healthy eating. Isn't it time to join a better marketplace, save money on groceries, and support our planet with healthier choices and sustainable brands that give back to the community? We think so! Try our 30-day trial and discover why thousands of consumers trust us for their pantry stock-up needs.
Informações de contato
34 Glenwood Ave, M6P 3C6, Toronto, Canadá
- 416-896-7543
- info@risemarket.ca
- risemarket.ca
4,1
Muito Bom
258 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always happy with my orders from Rise
Always happy with my orders from Rise. The prices can be exceptionally lower than other online markets and stores. Shipping is fast. Will continue to order.
8 de agosto de 2025
Resposta da Risemarket
Thank you for your valuable feedback and for welcoming us into your everyday routine. Your support is truly appreciated—thanks for shopping with Rise Market!
Resposta da Risemarket
Your feedback is a gift, and we’re so thankful for your trust in Rise Market, Ashlie. Your support is the reason we do what we do—thank you!
Amazing!
My experience with Rise Market has always been exceptional. I love how I can take my time filling up the cart and the absolute convenience of receiving the pantry items at home. Customer service is exceptional; I had a damaged item due to the shipping company's fault and I was compensated for the item quickly. I would highly recommend Rise Market.
29 de julho de 2025
Resposta da Risemarket
Thank you so much for your kind words, Huma! We’re thrilled to hear our team could make things right and that you’ve had such a positive experience. We truly appreciate your continued support! Thank you for shopping at Rise Market!
I highly recommend Rise Market
I highly recommend Rise Market. The team at Rise Market have created an online grocery that makes it easy and affordable to focus on specific foods and buying Canadian. I eat a keto-friendly diet and have found new staples at Rise Market. The selection is curated and strong. I also appreciate their focus on like-minded, ethical producers. One area for improvement in the ordering process relates to selecting items from My Favourites: people purchase more than one item at a time and it is frustrating when the system automatically moves to the Cart after every item add. The experience would be much improved if the system stayed on My Favourites after each item selection and we could choose when to go to Cart or Checkout.
30 de julho de 2025
Resposta da Risemarket
Thank you so much for the kind words Vicki! We're thrilled to hear you're loving the products and service — it means the world to have you as a part of the Rise Market community!
Rise has great products at good prices
Rise has great products at good prices. The order came very quickly, considering it's coming across the country.
16 de julho de 2025
Resposta da Risemarket
Thank you for sharing your feedback Carrie—it means so much to us! Our team will be pleased with your positive notation of shipping times while we seek to reach our members homes in an efficient and timely manner. We're grateful for your trust and support as a Rise Market shopper.
Great product selection!
Great product selection! I have especially enjoy “Trending Now” and Staff picks; this is super helpful with making new choices.
A few products I have discovered here have become my favorites and I can’t get them anywhere. So happy I found Rise Market!!
11 de junho de 2025
Resposta da Risemarket
Your input is incredibly valuable to us, and we're honoured to play a role in your daily life. Thank you Kim for your continued support and for shopping with Rise Market!
Great selection
Great selection! I appreciate being able to choose from so many options. I have discvered so many delcious snacks from Siete. I love the lime tortilla chips- brain free is a lovley bonus!
Rise market offerings are extensive and the customer service is excellent.
5 de maio de 2025
Resposta da Risemarket
Your feedback truly matters to us Theresa, and we're grateful to be a part of your daily routine. Your support is priceless, and thank you for choosing Rise Market!
Resposta da Risemarket
We’re so thankful for your feedback and thrilled to be part of your pantry routine. Your continued support truly means the world to us Keng!
Quick Delivery!
Rise always has everything we need to stock our pantry with the healthy/diet-specific food our family eats. Plus quick delivery!
24 de abril de 2025
Resposta da Risemarket
Thank you for your valuable feedback and for welcoming us into your everyday routine. Your support is truly appreciated—thanks for shopping with Rise Market!
A great Canadian Company
Very impressed with Rise Market and the quality of products they carry. I’m happy to be a member and can’t wait to place my next order and have already recommended to others.
7 de abril de 2025
Resposta da Risemarket
We truly appreciate your feedback and are honoured to be a part of your daily routine Liz. Thank you for supporting Rise Market—your support means the world to us!
I really enjoyed shopping and you had…
I really enjoyed shopping and you had quite a bit of options but hope you can get more items in.
28 de março de 2025
Resposta da Risemarket
We are grateful for your valuable feedback. Your input is important to us and we assure you that we are actively listening and working on making improvements. We aim to provide savings vs the marketplace and as such can only negotiate the quantity discounts with select suppliers. If there are products you feel we should be considering, we would be happy to investigate. Thank you for selecting Rise Market and giving us the opportunity to assist you.
I really enjoy shopping with Rise…
I really enjoy shopping with Rise Market. I can find what I need, the prices are great, and they have excellent customer service. I highly recommend Rise Market.
6 de março de 2025
Resposta da Risemarket
Your feedback truly matters to us Kristie, and we're grateful to be a part of your daily routine. Your support is priceless, and thank you for choosing and recommending Rise Market!
It would be helpful to know if products…
It would be helpful to know if products that I have ordered are out of stock before I open the package. Thanks!
12 de março de 2025
Resposta da Risemarket
We are grateful for your valuable feedback Melody. Your input is important to us and we assure you that we are actively listening and working on making improvements. If you require any assistance with a missing item, please feel free to contact us - info@risemarket.ca. We are committed to supporting you in every possible way. Thank you for selecting Rise Market and giving us the opportunity to assist you.
We ordered 2 of each item
We ordered 2 of each item. When the package came there was only 1 of each item. We reached out to the company and they had to look into it. They got back to us couple of days later and said they had found an error on their side so sent us out the other 2 items. We received them within 5 days. However my concern was that the mistake had been made and we had been charged for all items. If I had sent this as a gift I may not have known that items were missing.
25 de fevereiro de 2025
Resposta da Risemarket
We appreciate you taking the time to share your feedback with us. Your input is valuable, and we want you to know that we are listening and will use it to make necessary improvements. Within a few hours of your email, our customer service team verified a human error occurred (it happens) and we immediately sent to balance of order. Thank you for providing us the opportunity to serve you.
Great customer service!
I was so grateful for a quick response regarding a problem with an item in my package. I was treated with kindness and the issue was resolved quickly.
3 de março de 2025
Resposta da Risemarket
Your thoughts and feedback mean everything to us Jennifer. Thank you for including Rise Market in your daily life—we appreciate your support more than words can say!
Love the products
Really love the products available and the delivery is always with care.
5 de fevereiro de 2025
Resposta da Risemarket
Thank you for sharing your feedback Elle—it means so much to us! We're grateful for your trust and support as a Rise Market shopper.
Boxes need to be packed with care
I appreciate the new packaging for glass items. However the HF flour bag was ripped and it spilled all over the kitchen floor. This item is expensive and it was disappointing. Previous the jar of olives had leaked onto other items in the box.
I like shopping at Rise Market however the packing leaves much to be desired. And I just don’t bother notifying them anymore. I know they are great at giving refunds however they can’t replace one damaged item. I appreciate their great customer service however I just want the items to arrive without leaking, torn or crushed.
6 de fevereiro de 2025
Resposta da Risemarket
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you faced with your delivery. We know how frustrating delivery problems can be and want to make things right. We have followed up with the warehouse to address your concerns and help train the staff so this isn't happening. If you still need assistance with your order, please don’t hesitate to contact us at info@risemarket.ca
Great prices and fast delivery
Great prices and fast delivery! Love the free samples when you spend a certain amount:)
7 de fevereiro de 2025
Resposta da Risemarket
Your feedback is a gift, and we’re so thankful for your trust in Rise Market. Your support is the reason we do what we do—thank you!
I love Rise Market
I love Rise Market! They have a fantastic selection of products at great prices!
27 de janeiro de 2025
Resposta da Risemarket
Thank you for your valuable feedback and for welcoming us into your everyday routine, Sarah. Your support is truly appreciated—thanks for shopping with us at Rise Market!
First time ordering
First time ordering here and it was all good. I have some favorite that I will buy for sure.
7 de janeiro de 2025
Resposta da Risemarket
We’re so grateful for your feedback and for allowing us to be part of your journey Nathalie. Your support keeps us doing what we're doing—thank you for choosing Rise Market!
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