Risemarket Avaliações 

258
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered a 12 pack of roar as part of my order but only got 1. I emailed customer service and never heard back. Also some items past best before dates. I realize they are going out of business and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Second year being a member. Great selection. Quick turnaround. If ever physical stock is different than inventory listed, they promptly get in touch to modify order. There is usually a free gift/good... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love all that Rise Market offers, Local Canadian products, staff picks, Newest Arrivals, weekly deals and Best Before Sell Offs, all carefully delivered to my door.

Avaliado com 5 de um total de 5 estrelas

Great product selection! I have especially enjoy “Trending Now” and Staff picks; this is super helpful with making new choices. A few products I have discovered here have become my favorites and I c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Entrega de Mantimentos
  2. também em
  3. Fornecedor de Produtos de Beleza
  4. Loja de vitaminas e suplementos
  5. Revendedor de Produtos Residenciais

Escrito pela empresa

Rise Market is an online, $5/month membership-based healthy-living marketplace that gives members access to the best products, delivered at guaranteed savings. Buy healthy-living products from top-selling, organic brands at wholesale prices. Rise Market makes healthy-living easy and affordable. Shop the best organic and sustainable brands. Filter by diets and lifestyle including Keto, Paleo, Dairy Free, Gluten Free and many more. Get guaranteed savings with our low-price promise. Rise Market curates its marketplace products from various brands and validate their ingredient integrity, use of recyclable packaging, their sustainable business practices, and that are rave worthy. We have a special focus on local, Canadian-sourced and innovative brands. As a whole, we only carry products in which we are confident will support our members on their healthy- living journey. Every brand on our website goes through a rigorous process where we ensure that they are aligned with our values and beliefs (such country of origin, environmental impact and quality of ingredients). Our Rise & Shine initiative is one of the ways we aim to make healthy-living easy and affordable to everyone. For every paid annual membership, we give a free membership to a nurse, teacher, first responder, or a frontline worker in need. But that’s just one piece of how our Rise Market community makes an impact. We provide $1 from every membership to local food banks to support those in need, and we use our resources for community education on healthy eating. Isn't it time to join a better marketplace, save money on groceries, and support our planet with healthier choices and sustainable brands that give back to the community? We think so! Try our 30-day trial and discover why thousands of consumers trust us for their pantry stock-up needs.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

258 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(258)

47 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

This was my first purchase :-))

This was my first purchase and I was pretty impressed. The shipping was quick and the packaging in the box showed attention to detail. I'll be back !!

8 de janeiro de 2025
logotipo da Risemarket

Resposta da Risemarket

Your feedback inspires us Elizabeth, and we’re so thankful to be part of your daily life. Your support makes all the difference—thank you for shopping with Rise Market!

Avaliado com 5 de um total de 5 estrelas

Love the selection and prices of my…

Love the selection and prices of my favourite products here - and super-fast delivery, too!

8 de janeiro de 2025
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Resposta da Risemarket

Your feedback is a gift Sheena, and we’re so thankful for your trust in Rise Market. Your support is the reason we do what we do—thank you!

Avaliado com 5 de um total de 5 estrelas

Great first experience!

I just received my first order, everything was well packaged and I loved receiving the samples! Shipping took a little longer than I anticipated but it is the holiday season.

4 de dezembro de 2024
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Resposta da Risemarket

Thank you for sharing your feedback—it means so much to us, Nicole! We're grateful for your trust and support as a Rise Market shopper.
With the Holidays, and the Canada Post strike pushing millions of parcels into other shippers, our service has seen some issues depending on location. We are doing everything we can to minimize this, its just a sheer volume issue at current.

Avaliado com 5 de um total de 5 estrelas

Good Experience

Everything was delivered and in good shape.

25 de novembro de 2024
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Resposta da Risemarket

Your feedback truly matters to us, and we're grateful to be a part of your routine. Your support is priceless, and thank you for choosing Rise Market!

Avaliado com 5 de um total de 5 estrelas

Rise never disappoints and I love the…

Rise never disappoints and I love the little extras I get as samples to try new products.

11 de novembro de 2024
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Resposta da Risemarket

We’re so grateful for your feedback and for allowing us to be part of your journey Meagan!. Your support keeps us doing what we're doing—thank you for choosing Rise Market!

Avaliado com 2 de um total de 5 estrelas

Anything that's at a good price is…

Anything that's at a good price is always out of stock

7 de novembro de 2024
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Resposta da Risemarket

We appreciate you taking the time to share your feedback with us, Vanessa! Your input is valuable, and we want you to know that we are listening as we try to balance getting the best pricing and availability. We have long approached it whereby if we can't get savings consistently, then we will try to manage the forecast to carry the items longer. If you have specific products you wish we ensured availability, please email them to info@risemarket.ca and we will advise the outcome. Thank you for choosing Rise Market!

Avaliado com 5 de um total de 5 estrelas

Great products with quick and careful…

Great products with quick and careful shipping. So glad to have found Rise!

1 de novembro de 2024
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Resposta da Risemarket

Thank you for your review, Heather! We appreciate your kind words and for supporting our mission to make shopping for healthy foods easy & affordable! We look forward to serving you in the future.

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery. Great products. Will order again.

5 de novembro de 2024
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Resposta da Risemarket

Your feedback means a lot to us Jacquelyn, and we really appreciate you including us in your daily life. Thank you for shopping with Rise Market!

Avaliado com 5 de um total de 5 estrelas

Great experience with Rise Market

The market has a large variety of pantry staples, ordering is easy and convenient, and shipping was fast!

29 de outubro de 2024
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Resposta da Risemarket

Your feedback means a lot to us Shea, and we really appreciate you including us in your daily life. Thank you for shopping with Rise Market and we look forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

Quality Health Food Right to my Door

Quality Health Food Right to my Door!

I recently placed my first order with Rise Market, and I’m so impressed! Living in the country, it’s often difficult to find the healthy brands I love, but Rise Market made it easy to access everything I needed, and more!

The selection was fantastic, with plenty of options that fit my clean eating lifestyle. I was particularly thrilled to find my favorite hard-to-get pantry staples. The ordering process was smooth, and the delivery was quicker than I expected, even for a rural area like mine.

Their customer service was also exceptional. I had a quick question about one of the products, and their team was super helpful and friendly, making the whole experience even more positive.

Overall, I’m really happy with my order and will definitely be shopping with Rise Market again. I highly recommend them to anyone looking for great products and excellent service, especially if you live in an area where it’s hard to find the brands you love!

3 de outubro de 2024
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Resposta da Risemarket

We are grateful for your feedback and the trust you have placed in us by making us a part of your daily life Kelly. Your support is incredibly valuable to us, and we genuinely appreciate it. Thank you for choosing Rise Market for your shopping needs.

Avaliado com 5 de um total de 5 estrelas

Great selection and prices

Great selection and prices. Quick shipping and very good customer service. Would recommend. Would be nice if delivery to a PO Box was an option.

5 de setembro de 2024
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Resposta da Risemarket

We are truly grateful for your valuable feedback, Susie. Your decision to choose us as a shopping destination means a lot, and we are committed to providing you with exceptional service in the days ahead. We have tried the PO Box shipping previously; unfortunately it doubles the cost $ and we experience a high level of damages. That said, your input is valuable, and we continue to seek avenues to expand the service to these PO Box locations.

Avaliado com 1 de um total de 5 estrelas

Expiration date of product

This is the first time I have not been satisfied with my order. I received two Healthy Crunch chia seed jam that expire November 2024. This product was not given an additional discount because of the expiration date, as your company sometimes does, nor was it advertised that it was expiring soon. We will not be able to finish both jars in two months. I sent a message via your website over a week ago and I still haven't received a response.

28 de agosto de 2024
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Resposta da Risemarket

Hi Jenn, Thank you for taking the time to share your valuable feedback with us. We are sorry to hear about your recent experience and we sincerely apologize for any inconvenience caused. We understand that your issue was resolved with a credit for your purchase despite it being within the guaranteed best before date policy. We wnat you to have a great experience when shopping at Rise Market and. We hope to serve your pantry shopping needs in the future.
Thank you again for choosing Rise Market!

Avaliado com 4 de um total de 5 estrelas

Great pricing!

A great variety of products and prices compared to what you find in stores.

4 de setembro de 2024
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Resposta da Risemarket

Your feedback means a lot to us and we really appreciate you including us in your daily life Crystal. Thank you for shopping with Rise Market!

Avaliado com 3 de um total de 5 estrelas

Product availability was limited and I…

Product availability was limited and I miss being about to get Chomps meat sticks. Prices are fantastic!

7 de agosto de 2024
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Resposta da Risemarket

Thank you for your feedback, Jenny. We only select products for our store based on our ability to deliver the savings our members expect. If we can't negotiate the right pricing we don't carry the item.
In the case of Chomps, this was a decision of the US based company to focus their growth on the USA and not service the Canadian marketplace. We to miss having the product for our members and are looking for creative ways to get the product into Canada again.

Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, good prices! Definitely happy with our order. Will order again.

31 de julho de 2024
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Resposta da Risemarket

Thank you for sharing your feedback, Becky. We appreciate your decision to shop with us and look forward to continue serving you in the future.

Avaliado com 4 de um total de 5 estrelas

Always great discounts on great…

Always great discounts on great products, and delivery was faster than last time AND he came to the door. Previously, one delivery guy left the box in the middle of our driveway!

7 de agosto de 2024
logotipo da Risemarket

Resposta da Risemarket

Thank you for choosing Rise Market for your shopping needs. Your support means a lot to us and we look forward to serving you again in the future. We are listening and understand that all shipping companies are not created equal; finding those that work best for us in specific areas is still a top priority. Thank you for being a part of our community!

Avaliado com 5 de um total de 5 estrelas

Everything I ordered came and quite…

Everything I ordered came and quite quickly. And is enjoyable to boot.

29 de julho de 2024
logotipo da Risemarket

Resposta da Risemarket

We are truly grateful for your valuable feedback, Tara! Your decision to choose us as a preferred shopping destination means a lot, and we are committed to providing you with exceptional service in the days ahead.

Avaliado com 5 de um total de 5 estrelas

I received all my products in good…

I received all my products in good condition and in just a few days.

When it is time to stock up, Rise Market provides competitive prices on healthy food brands that I frequently buy.

1 de agosto de 2024
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Resposta da Risemarket

We're so glad to hear you're enjoying everything and we're so grateful to have members like you, Luana. Thanks so much for sharing!

Avaliado com 1 de um total de 5 estrelas

Very disappointed

I received my order today with two glass jar products having broken seals. An almond butter with oil all over the jar and a jar of roasted peppers with oil and what looked like black mold all over the lid. This did not happen during shipping. These were obviously sent this way. Very disappointed with my order. I’m not sure if I will bother ordering ever again. I would never order anything in jars again for sure. I’ve contacted the company but haven’t heard back from them, as you have to contact them through email…hoping for a refund on those two products.

7 de agosto de 2024
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Resposta da Risemarket

We appreciate you taking the time to share your feedback with us. Your input is valuable, and we want you to know that we are listening and will use it to make necessary improvements. As we indicated in the email exchange there is zero chance that the products left the warehouse in this state and the damage would have happened during shipping. Glass jars can be tricky and we are doing everything we can to eliminate damages.
We have refunded for the damaged products and we look forward to serving you in the future..

Avaliado com 5 de um total de 5 estrelas

Very quick!

8 de julho de 2024
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Resposta da Risemarket

We're so glad to hear you're enjoying everything Sherry and we're so grateful to have members like you. Thanks so much for sharing!

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