I would like to thank Rix, for repairing our oil boiler. Fantastic prompt response, the engineer Tom Worrall was polite, and efficient. First class service from everyone at Rix. Ken&Di Dayed
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Veja o que dizem as avaliações
Been promised to deliver by day 10 from ordering. 11th day today, still not been delivered. Used Rix for the last 2 years, but will think again before ordering next time. Tank is running really low, w... Ver mais
A empresa respondeu
Paid a premium for urgent delivery on Friday, but it was a no-show. No communication until Monday, and then it was pushed to five days later! Canceled right away and won't return.
I have never used them since! Same as others after an oil boiler service I felt like the engineer was obnoxious and judging me - made me feel like a silly women and I didn’t know any better. The se... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Rix Petroleum supplies domestic heating oil at great prices, delivering to homes throughout much of the UK. Get a domestic heating oil quote today at rix.co.uk
Informações de contato
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, Reino Unido
- 0800 542 4207
- sales@rix.co.uk
- rix.co.uk
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Been a long standing business customer and completely let down by them
Been a long standing business customer of rix for many years however we were due a delivery today at the latest and just received a text saying it’s now rescheduled to Friday , after a phone call to the market Drayton office expressing we are out of fuel and is there any way it can be delivered tomorrow we were met back with the attitude of they couldn’t care less and delivery is Friday 🤷♂️ it will be the last delivery now and will move suppliers very annoying to say the least after years of loyalty to them
I would like to thank Rix
I would like to thank Rix, for repairing our oil boiler. Fantastic prompt response, the engineer Tom Worrall was polite, and efficient. First class service from everyone at Rix.
Ken&Di Dayed
Paid a premium for urgent delivery on…
Paid a premium for urgent delivery on Friday, but it was a no-show. No communication until Monday, and then it was pushed to five days later! Canceled right away and won't return.
Been promised to deliver by day 10 from…
Been promised to deliver by day 10 from ordering. 11th day today, still not been delivered. Used Rix for the last 2 years, but will think again before ordering next time. Tank is running really low, won’t be surprised if it runs out before they deliver

Resposta de Rix Petroleum
Great customer service
Just ordered heating oil and have to say that whether I speak to Montrose or Grangemouth the cusromer service team is always super friendly and helpful.
I don't often post reviews but very deserving in this case.
AVOID
AVOID! AVOID! AVOID!
Did not deliver when they said, also did not charge the correct amount.
Do not use, you have been warned!

Resposta de Rix Petroleum
Been using Rix and only Rix!
Been using Rix since we started with oil heating for over 5 years. Yes they're not the cheapest around but they always deliver, always on time, always ring about an hour in advance. "A" class service every time. Customer service is always on point.
A big thanks to our delivery driver Peter too. Happy chap, good chat too 👍
I have never used them since!
I have never used them since!
Same as others after an oil boiler service I felt like the engineer was obnoxious and judging me - made me feel like a silly women and I didn’t know any better. The service wasn’t done correctly and was followed up by poor customer service asking for immediate payment. Never again!

Resposta de Rix Petroleum
Great Service
Great, reliable service, every time. Rix have been faultless over the last couple of years. Highly recommended.
Reliable and Competitive
We are a family run farm and agricultural contacting business and Rix have supplied our gas oil for many years. They are very competitive on price and the delivery service is excellent, always on time. All the people I speak to are very friendly and helpful. Definitely recommend Rix!
Simply amazing customer service with…
Simply amazing customer service with the kindest and most helpful drivers. Can always guarantee that you are getting the very best price!!
Beats Boiler Juice and Value Oils hands down. In every way!
Wouldn’t use anyone else! The service is made extra special when you deal with people like Jon Lea.
very quick delivery times and…
very quick delivery times and constantly good prices
Review
Jon is always extremely helpful and friendly. He always provides a superb, personable customer experience and is a credit to his company.
Always prompt
Always prompt, relaible, honest and extremely customer focused. I wouldn't hesitate to recommend Jon and the Team at Rix Petroleum to anyone wishing to fulfil there fuelling requirements at home or as part of a business. By far, the best around!
Jon was/is Very helpful
Jon is always on time and friendly
Jon is always on time and friendly. He is always willing to help and accommodate our needs. Highly recommend.
Sales is very helpful (Jon Lea )
Sales is very helpful (Jon Lea )
Always does there best
Rix no 1 for service
Used Rix since the early 80's.Family run firm with great staff and good old fashioned service.Will go the extra mile if it is humanely possible.Competitive on pricing and consistent on good pricing.Can recommend any higher
Good price and speedy delivery
Good price and speedy delivery. Great service
Prompt service
Prompt service, best price around wouldn’t go anywhere else!
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