RoamerAvaliações 

239
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was looking for a quality battery to use in my van. After much research and many comparison lists, Roamer came out on top: Positive reviews, disassembly videos to display the quality and Victron CAN... Ver mais

Avaliado com 5 de um total de 5 estrelas

Managed to successfully change our insipid 95 ah lead acid leisure battery with a super 460 ah Roamer battery with limited hassle. Battery has made such a difference to the usability of our van- no mo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great website which is full of information. Before i ordered it was made clear that the battery I wanted was on back order so no nasty surprises there. The free half hour design chat was excellent and... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm Cécile Haudebourg, founder of Vanpuravida Ltd, where we turn vans into handcrafted, off-grid dream machines. We first discovered Roamer Batteries about seven years ago when we were tackling... Ver mais

Detalhes da empresa

  1. Loja de Baterias
  2. Fabricante de Baterias
  3. Atacadista de Baterias

Escrito pela empresa

We are the ultimate off-grid adventure partner. Light, compact, reliable & more powerful than ever before. Imagine a battery with the power to run any domestic appliance; the capacity to see out the most extreme adventure; and the reliability to outlive the vehicle it’s installed in - all managed through a smartphone app that quite literally puts the power in your hands. Say hello to Roamer - your new LiFePO4 leisure batteries for campervans, marine vehicles, and off-grid living. We’re a battery company started by adventurers with an unquenchable thirst for off-grid living. After 10 years of van life escapades, we realised something: What we wanted in a battery didn’t exist. So we created our own. Roamer is the result of needing longer-lasting, better-performing, and best-quality batteries that gets us out there - and lets us stay out there - for longer. Get ready for less wondering and more wandering. Know your power with the all-new Roamer BMS App - the ultimate wingman for uninterrupted adventure. It’s easy to use, connects via Bluetooth, and lets you track and monitor the status of your battery from the comfort of your van, boat, or home. Real-time feedback at your fingertips.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

239 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(239)

52 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent follow up and communication

Excellent follow up and communication

There was difficulty getting my order shipped but the team worked with me to get the order shipped through an alternative courier. Item is exactly as described and follow up on one technical query was prompt.

30 de janeiro de 2024
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Resposta da Roamer

Hi Cathal, thank you so much for sharing your experience. And so pleased to hear your battery got to eventually! Enjoy it :)

Avaliado com 5 de um total de 5 estrelas

Best company I found after months on the internet

I'm new at this off grid Technology & been looking for about a year googling none stop Roamer was the company that kept coming back very friendly I now have two Roamer 12 v lithium batteries from the start keep asking questions they so so helpful and the Tech man Elliott helped me out I kept contacting him over and over he was so patient with me

14 de dezembro de 2023
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Resposta da Roamer

Hey Baz, what a review! Thank you so much, we're very pleased you found us :) Will make sure Elliot knows his technical prowess is appreciated!

Avaliado com 5 de um total de 5 estrelas

Easily contactable customer service

Very good customer service,
The batteries are excellent, I have only been testing my 230S MART3 230ha battery for a
few weeks, but the results are very promising.
I ran our oil fired central heating system which is also our water heater for 12 hours during the night pending a threatened power cut, (which never happened), through a 3000 w Inverter, the battery still had 55% charge 12 hours later. The heating was set to 17 degrees during the night with an outside temperature of - minus 6 degrees.
I have purchased a 320SMART3 which I will install in the next few weeks.
The 230S MART3 230ha battery is connected to 2 400w solar panels, a Victron MPPT 100/50 solar controller and a 3000w inverter to run off grid, as we do have quite a lot of power cuts.
The 320SMART3 battery will be connected to a duplicate system as the 230S MART3, connected to 2 400w solar panels, a Victron MPPT 100/50 solar controller and a 3000w inverter to run off grid.
I know not the most efficient way to connect things but,
I purchased all my part over the last 18 months in bits, while learning about solar systems.
If I had known about Roamer before I started my journey, I would have taken their advice.
Friendly helpful staff.

19 de dezembro de 2023
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Resposta da Roamer

Hi Mark, thank you so much for taking the time to share your experience. We're always on the other side of the phone should you ever want to run anything by us! Always ALWAYS happy to help.

Avaliado com 5 de um total de 5 estrelas

Fantastic product 👌

Fantastic product does exactly what it says on the tin and the customer service is second to none. What a pleasure doing business with Roamer battery's.
You will not be disappointed.

13 de dezembro de 2023
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Resposta da Roamer

Pleasure is all our Dean, enjoy your battery! Thanks so much.

Avaliado com 5 de um total de 5 estrelas

Roamer very helpful.

Roamer very helpful in arranging dispatch ASAP to Inverness where local courier collected and delivered next day to me on Isle of Harris for just £13. Gave me time to fit into new motorhome before departure to mainland Europe a few days later.
Easily fitted under seat in Fiat Ducato with minor modification to securely hold in place.
Been on the road now for 4 weeks and battery is performing beyond all expectations without any electrical hook-up.

14 de dezembro de 2023
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Resposta da Roamer

Thank you so much for sharing your experience Howard, we really appreciate it! Enjoy your European adventures :)

Avaliado com 5 de um total de 5 estrelas

So helpful from start to finish

So helpful from start to finish. Bought a battery and received a free design with video call to discuss. Several emails back and forth with me asking questions and a telephone call with Steve to finalise the deal. Not pushy, Steve even suggested buying the solar panels from elsewhere due to my requirements. What a fantastic service - thank you!

8 de dezembro de 2023
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Resposta da Roamer

We'll take that! Much appreciated Mark, this is great to hear!

Avaliado com 5 de um total de 5 estrelas

Standout leaders in an industry fraught with cheap imports.

Roamer leads the pack with their product, and when you couple that with their customer service, it amazes me that people buy elsewhere.

Are they the cheapest? No, but they aren't far off! Plus, look at what you are getting over any other offering: An honest UK-based company with UK employees manufacturing a UK product, a 10-year UK warranty, unlimited customer support and, on top of all that, you get a free electrical system consultation.

I purchased my batteries from Roamer and used the free consultation with Alex to better understand my van's needs. I was so impressed with his knowledge and Roamers Customer Service that I knew they were best placed to provide the entire system, which they have in record time over Christmas.

Honestly, forget Renogy, Fogstar or anyone else (I've used them both before, but never again). If you value domestic experts with can-do, positive attitudes who genuinely want to help you, then look no further, you've found the holy grail of van electrical companies.

14 de dezembro de 2023
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Resposta da Roamer

You've just made our year with this review Thomas! We can't thank you enough. Amazing words. Enjoy your 460s!

Avaliado com 5 de um total de 5 estrelas

Great advice from Chris,informative

Great advice from Chris,informative, patient and helped me purchase my roamer and then in addition i bought an extra item,kept up to date on delivery as was on back order.
Great service ,great product,thanks Roamer team.

14 de dezembro de 2023
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Resposta da Roamer

He's a good un our Chris. Will make sure he's aware of the shout out! Thank you so much for the five stars!

Avaliado com 5 de um total de 5 estrelas

Smart 460ah

Good company local to me, helpful over the phone and in person when visiting to collect my batteries. Looking at reviews the battery is well regarded with users and having now charged my 2 they are identical in charge values and discharge equally too. Just needing someone with the knowledge to install into my Mastervolt system now.

13 de dezembro de 2023
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Resposta da Roamer

Brilliant stuff, thank you Nicholas! Good luck with the rest of it.

Avaliado com 5 de um total de 5 estrelas

Had to wait for batteries as out of…

Had to wait for batteries as out of stock, but once in they where sent out quite quickly. Have not had chance to use these so far but have been assured by several people that these are a top quality item.

14 de dezembro de 2023
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Resposta da Roamer

Thank you Paul! Let us know how you get on the the time comes :)

Avaliado com 5 de um total de 5 estrelas

Consultation /design and purchase

I went for their consultation /design service, which was very helpful. So far, I've only bought a battery on their black Friday deals, but will be buying the rest of the kit from them over the next few months.
Very helpful, friendly and no pressure.

30 de novembro de 2023
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Resposta da Roamer

Awesome to hear Gary, thanks so much for the kind words!

Avaliado com 5 de um total de 5 estrelas

Best company I’ve ever dealt with.

Great product and even better pre sales and after sales communication, always there to help and advise.

8 de dezembro de 2023
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Resposta da Roamer

Wow Dennis... BEST!? We'll absolutely take that. Thank you! Thrilled to hear it.

Avaliado com 5 de um total de 5 estrelas

Roamer have been very helpful with their advice and service

Roamer have been very helpful with their advice and have great customer service. I am yet to call for my electrical design session as I have not fitted my new battery in my van as yet.

8 de dezembro de 2023
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Resposta da Roamer

Hey Julie, great to hear we're ticking the boxes so far. Look forward to the consultation when the time comes. Thank you!

Avaliado com 5 de um total de 5 estrelas

Happy Xmas 🎄

Got hear quickly so could stay in my van over Xmas 🎄

17 de novembro de 2023
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Resposta da Roamer

YES MATTHEW! Top news. Hope your off grid Christmas was a very merry one!

Avaliado com 5 de um total de 5 estrelas

Good warranty and service.

They honoured the warranty and put right the issue swiftly and at no cost to me with a previous battery. I was happy to purchase a second battery from them.

22 de novembro de 2023
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Resposta da Roamer

Hi Jon, this is great to hear. So pleased we could get you sorted so quickly. Enjoy your battery!

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, very helpful in all aspects. Prompt delivery and great after sales

22 de novembro de 2023
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Resposta da Roamer

Thank you Jane, that's brilliant to hear. Will pass this on to the team.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, delivery arranged personally via phone after purchase, nice touch.

15 de novembro de 2023
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Resposta da Roamer

Great to hear! Thank you so much Mark, appreciate the kind words.

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