Robinson Reade Avaliações 114

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’m not sure how to begin to express my gratitude and admiration for Robinson Reade They have truly been exceptional as my choice of estate agents to sell my home. They have helped me above and bey... Ver mais

Avaliado com 5 de um total de 5 estrelas

Proactive team who kept us very well informed via Whatsapp and email. Worked closely with solicitor. Chased up other parties involved without us needing to ask. They had a very good understanding of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The experience of this home purchase has been so smooth and such a joy, despite any legal hardships that may have come in the way. Donetta is an absolute gem and truly an asset to Robinson Reade, al... Ver mais

Avaliado com 5 de um total de 5 estrelas

Robinson Reade always go above and beyond - would highly recommend their services! They were both our sale and purchase agent and Donetta went out of her way to help fix a legal boundary issue on our... Ver mais

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

We first opened our doors back in 2004. We're now based in Park Gate, with services extending across the beautiful stretch of land we've endearingly named 'the Strawberry Coast' in honour of its rich strawberry-growing history. As a proud independent agency, we're not governed by head office targets, meaning we can advise clients on what's in their best interests and not because we need to hit a corporate sales figure. As PropertyMark agents we're independently regulated, adhere to qualification standards, and follow a strict Code of Conduct. This means we're accountable to a disciplinary panel for any lapses in these standards, reaffirming our commitment to excellence in service. We've built our reputation on the levels of honesty, care and professionalism we feel everyone deserves.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Whiteley house sale

We received an excellent service from the initial valuation visit through to exchange of contracts. Special thanks to Donetta Holland who kept us informed regularly through what turned out to be a very frustrating sales progression.

20 de setembro de 2023
Avaliação não solicitada
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Resposta da Robinson Reade

Thank you William, it can be a pain when there are a few people in the chain but we got there in the end. Hopefully all will go well on moving day tomorrow. Jane

Avaliado com 5 de um total de 5 estrelas

Jane and her team are very professional…

Jane and her team are very professional and friendly. They provided a realistic valuation based on thier extensive knowlege and understanding of the market. They produced an excellent listing including a video. All round just brilliant.

14 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been rejected so many times…

I have been rejected so many times looking for a decent apartment for me and my 2 young children. I am so greatfull that Robinson Reade property agents cane along and helped me, the process was smooth, no hustle and professional.

26 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can’t fault the team at Robinson Reade!

Can’t fault the team at Robinson Reade!
They are all really friendly, professional, super efficient and know what they’re doing.
I had complete confidence in them to handle the sale of my property and was kept updated throughout the whole process.
Definitely recommend!

2 de junho de 2023
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thank you Jeannette, wishing you all the very best with the move. I hope that you will be very happy in your new home. Jane @robinsonreade

Avaliado com 5 de um total de 5 estrelas

I cannot thank the team enough!

I cannot thank the whole team enough for making the sale of my property a smooth one! Every member of the team was polite, kind and incredibly knowledgeable. Communication was very good and nothing was too much. Sold my property within a week and dealt with everything with professionalism!

31 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My moving experience with Robinson & Reade.

My moving experience with Robinson & Reade at Park Gate has been a very positive one in comparison with other estate agents. They have kept me up to date each step of the way with the moving process. Also with their online mio app which is brilliant.! I would sincerely like to thank Donetta for her hard work and continuous support along with her team. Also for my moving in gift box and easter egg which was a pleasant surprise. Thanks again Robinson & Reade can't thank you enough.!
From a very happy customer

16 de dezembro de 2022
Avaliação não solicitada
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Resposta da Robinson Reade

Thank you Denise, I hope that you are settling into your lovely new home :-) Jane

Avaliado com 5 de um total de 5 estrelas

Brilliant communication

Robinson Reade have been fantastic throughout the whole process of our move. Communication has been prompt, and they were always there to answer any queries or questions. In particular, Donnetta has been outstanding at keeping us informed, reassured and up to date. Wouldn’t hesitate to use them again!!

28 de março de 2023
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thank you for your kind words Abbie and good luck with the move next month! Jane Earley, Owner/Director @robinsonreade

Avaliado com 5 de um total de 5 estrelas

Communication Experts

A special feature of the staff at Robinson Reade is that that it is a real team effort within which they have a brilliant communications system. It seems that whenever I ring, if my main point of contact is not available, whoever answers the phone knows the detail and can answer my enquiry to my satisfaction.

15 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Robinson Reade were really good at…

Robinson Reade were really good at keeping me updated right the way through from start to completion. Very helpful and professional. I wouldn't hesitate to use their services in the future.

11 de fevereiro de 2023
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thanks Kieron, I hope that you are looking forward to moving in to your new home next week! We all wish you the best of luck.

Avaliado com 5 de um total de 5 estrelas

Throughout the sales process Robinson…

Throughout the sales process Robinson Reade were helpful, professional and attentive. The sales progression chasing from Donetta was excellent - keeping me informed of delays in the chain, as well as driving the exchange and completion alongside my solicitor.
This is the second sale Robinson Reade have dealt with for me, and I would highly recommend them.

22 de dezembro de 2022
Avaliação não solicitada
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Resposta da Robinson Reade

Thank you Lorraine, I'm so glad that we managed to secure the exchange before Christmas for you. Best wishes Jane

Avaliado com 1 de um total de 5 estrelas

DO NOT RENT THROUGH THIS ESTATE…

DO NOT RENT THROUGH THIS ESTATE AGENT!!!!

WARNING! WARNING! WARNING!

This estate agent left us with toilets leaking through ceilings, filthy conditions, fencing down, burst pipe with no emergency numbers, mouldy internal walls, bathroom floor falling through and told us to leave straight away with no alternative.

29 de setembro de 2022
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Dear Adam,
I do understand that there were a few issues at the outset of your tenancy however, your recollection of events is somewhat different to our records. Unfortunately, it was the first time the house had been let so you were the first to highlight any problems at the property.
I believe we did recommend that you make a formal complaint at the time, but you chose not to do so, this route is still open to you should you wish for me to fully investigate your grievances, please email me at jane@robinsonreade.co.uk.
As ARLA PropertyMark members we pride ourselves on the level of service we provide and the standard of the homes we let, so it is extremely disappointing that you did not have a good experience of renting with us for which I am sorry.
I wish you well for the future.
Jane Earley
Owner/Director

Avaliado com 5 de um total de 5 estrelas

All members of the Robinson Reade team…

All members of the Robinson Reade team were really understanding with us where we were unexperienced first time buyers. The 2 people (Phillippa and Sharyn) that showed us around the property were really positive and upbeat and answered questions we had. That then leads us onto Donetta, the lady that dealt with the purchase. She was amazing from start to finish, always brightening up your day whenever you had a phone call with her and would always answer any questions we had. She went far and beyond to get the purchase completed in good timing and did everything she could to help us. We would absolutely have dealings with Robinson Reade again.

12 de dezembro de 2022
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thank you Stuart, wishing a wonderful first Christmas in your new home.

Avaliado com 5 de um total de 5 estrelas

Brilliant from start to finish

Brilliant from start to finish. Donetta kept us in the loop all the time. Would certainly use them again. Went out of their way to make sure everything smoothly

30 de novembro de 2022
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thank you for your kind words, we hope that you enjoy your new home and exploring the area.

Avaliado com 5 de um total de 5 estrelas

Selling your lifetime home.

Selling your lifetime home can be a very traumatic experience but without a doubt, Jane, Sharyn and especially Donetta smoothed this pathway for me. The staff all know their jobs well and are realistic in their achievable valuations backed up with excellent marketing. Many thanks to everyone.

14 de setembro de 2022
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

You’re so welcome, I’m glad we were able to help make things a bit easier for you.

Avaliado com 5 de um total de 5 estrelas

Great estate agent

Great estate agent
All of the staff are very friendly and helpful they made us feel very welcome no hard sales
Donetta was very helpful and professional in the way that she handled our purchase and explained everything to us in detail

Would most definitely recommend them to my family and friends and go back to them should we need to

5 de agosto de 2022
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thank you Yvonne, Donetta is definitely a specialist when it comes to doing the paperwork for Park Homes! :-)

Avaliado com 5 de um total de 5 estrelas

House sale

An excellent service from start to finish. I cannot fault the Robinson Reade team in anyway at all. Thankyou all for a job well done 👍 👍 👍

7 de julho de 2022
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thank you Paul, so glad we were able to help you again.

Avaliado com 5 de um total de 5 estrelas

Wish all estate agents were like this...

From the initial valuation through to exchange Robinson Reade have renewed my faith in estate agents. Excellent communication, proactivity and ownership of the transactions Robinson Reade have been the first estate agents I've dealt with that have truly earned their fee. Wish all estate agents were of the same standard.

21 de fevereiro de 2022
Avaliação não solicitada
logotipo da Robinson Reade

Resposta da Robinson Reade

Thank you Jim, so glad we were able to help with the sale. Wishing you all the best in the future.

Avaliado com 5 de um total de 5 estrelas

Purchased and rented through Robinson Reade...

We purchased a property through Robinson Reade and now letting it through them. They have been helpful and efficient throughout both processes and will happily continue to use them. Any communication we receive always feels personal and more than simply a business transaction. I would confidently advocate them.

17 de fevereiro de 2022
Avaliação não solicitada

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