Took the boys MT10 over as lost steering and kept going out of range so Will diagnosed the problem and fixed it there and then so the boy could use straight away .Excellent customer service as always,... Ver mais
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Veja o que dizem as avaliações
Stopped using them last year as the delivery was woeful. Gave them a chance to redeem themselves, ordered some parts showing available that weren't even in stock, worse of all, I was only notifie... Ver mais
The staff are always welcoming and if not swamped by lots of customers are ready to help with all questions you may have RC related. I've never been pushed into buying something I don't need and if yo... Ver mais
Beyond brilliant customer service. Bought myself a 60th birthday present. A Tamiya BBX. Super happy with all the good people at Rochester RC. Especially Pedro and John. They also have a... Ver mais
Detalhes da empresa
- Loja de maquetes
- também em
- Loja de Hobbies
Informações de contato
Reino Unido
- rochesterrc.uk
4,3
Excelente
297 avaliações
Sem histórico recente de pedidos de avaliações
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They Had what i wanted
They had what i needed, things that stopped me giving 5 stars were, the site is a bit clunky, and the delivery was a bit slow.
12 de setembro de 2024
Thank you it’s getting harder to find…
Thank you it’s getting harder to find shops in the uk let alone local so keep up the good work
2 de outubro de 2024
Excellent service as always!
11 de outubro de 2024
5 star people,place and shop
10 de outubro de 2024
Simply the best RC shop in the South…
Simply the best RC shop in the South East. Friendly, courteous and knowledgeable. Great selection of products and excellent location. Thoroughly recommended.
12 de setembro de 2024
no info on a order 13th september
no info on a order 13th september
no one answers the phone
1 de outubro de 2024
Don't purchase anything from here
The only thing they should do is close for good to many things to put down
23 de agosto de 2024
Very helpful guy who served me couldn’t…
Very helpful guy who served me couldn’t do enough to help showed me how to use the parts etc
Great experience
2 de setembro de 2024
I haven't received my product yet
I haven't received my product yet, and my emails asking where it might be have gone unanswered
21 de agosto de 2024
Ordered some parts on the 3rd of…
Ordered some parts on the 3rd of August, parts I really needed and were showing in stock online. A few days later I was told they weren't in stock and would be posted when they are, that seems fair enough but 24 days later I've had to ask for a refund as I'm a bit bored of waiting now. I was refunded promptly however this is the 2nd time it's happened to me, so it's a no from me for future orders. I hope this review helps someone in the respect that even if it shows they have it in stock doesn't necessarily mean they have
3 de agosto de 2024
Avaliação não solicitada
Brought and paid for an arrma typhoon…
Brought and paid for an arrma typhoon finally after 2 previous attempts to by a rc car from them which were out of stock. Paid on Friday the 30-8-24 and paid extra for quicker handling. And still waiting a week later for it. Terrible customer service in not responding to there emails or phone calls. I did phone the shop in the end and spoke to a lovely gentleman. to be honest I should have brought it of Amazon it would have been here 5 days ago.
5 de setembro de 2024
Avaliação não solicitada
Very slow delivery
Delivery by Yodel was very slow. It took 13 days from order being placed to receipt of the goods. Also I had ordered and paid for a Menz prop but was sent another slightly cheaper make.
3 de setembro de 2024
No response whatsoever
No response whatsoever. Despite contacting via email, FB, texts and phoning several times. Still not received so had to open a charge back case. Definitely would NOT recommend
29 de agosto de 2024
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