Rochester RC (Business Closed) Avaliações 

Amazing service, super fast, very friendly
A+++

Great customer service and advice along with an excellent remote control plane. Thank you.

Product required in stock, easy ordering and fast delivery

Really helpful advice pre purchase. Making sure I had everything I needed. Lovely customer service from John. Ordered not long before Xmas and delivery was very quick.

This will be my go to place now and already looking for the next one :)

Always great service an can't fault the speed of postage ,keep up the fantastic work

Have to put one star as can't put zero stars, first off I really rated this place and spent a lot of time shopping in this place until today.
how the owner can accuse a child of stealing in front of a shop full of customers is beyond me, my boy was accused of taking a hand full of clips that they sell in bags and the only two clips he found on the floor he gave to me (while I was sitting at the cafe) the owner accused my son of stealing and asked me to check his pockets and bag (nothing was in them) I done this in front of everyone in the shop and the two clips that he gave to me I gave to the owner and said he found them on the floor. The owner will only show me CCTV if they call the police, nothing was stolen they obviously didn't like my youngest looking and touching the models or our faces didn't fit in there fancy shop

Brilliant service. And corrected my mistake on delivery address with a quick and simple phone call.

I went in to ask for help with a task I’d not hoped to have , rehoming the collection of a sadly departed friend , Will was fantastic he offered advice and a solution and will not know how much he helped!! I am previously a regular customer of the original owner of the shop and this is my go to place but the way I was treated highlights what’s missing in this hobby and that’s the human touch , in an online world it’s easy to simply shop on price but you cannot buy what will , his wife and their awesome team deliver daily !!!!

The delivery was faster than expected and I received regular updates. I would definitely use again.

Everyone and everything

Good shop, nice people,quick free delivery , so 5 stars

Such a great company to do business with. A huge praise to all the staff, they are so helpful. Highly recommended.

Fast delivery good prices compared to other sellers allways get what you ask for this is not my first time ordering from them and will defo not be the last

quick delivery, progress updates.

good range of stock, and a quick delivery on orders

I never received my item and asked them for support as the courier explained the seller needed to contact them. They have ignored my emails for over a month - I got 1 reply that said they are not responsible for Royal Mail loosing my package - I am now claiming this charge through the bank.

What a great rc shop,these guys I can not thank them enough they went above and beyond to get my order to me and personally delivered it now that is great customer service would highly recommend Rochester rc...thanks again🙏👌

A great range of products and a lot cheaper than other RC stores. If they haven't got what you want in stock they will go out of their way to source it for you. A brilliant family run business that I will be using again.

Very good service, 1 part they didn't have in stock even though it was showing on the computer, so a colleague immediately called me to advise me and refunded the part and the other part arrived very shortly after