Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Ver mais
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Veja o que dizem as avaliações
RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Ver mais
A empresa respondeu
Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Ver mais
A empresa respondeu
Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre RockMerch.com
Escrito pela empresa
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.
We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘
Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.
Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.
We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
Informações de contato
Estados Unidos
- Store@RockMerch.com
- rockmerch.com
3,2
Bom
532 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Store credit only for their mistake
Sent an incorrect item - ordered color variant of a vinyl LP, got black vinyl. Would only give store credit in return, not a refund, even though product was unopened and it was their error and they didn't actually have the color variant they listed. Claimed "returns for refund are not permitted due to the licensing restrictions imposed by the record label(s), artist(s)/band(s), and/or copyright holder(s)" - really? For a sealed item I didn't order? Not like I opened it and ripped the audio or something. Didn't want to order some random album in exchange, especially considering the prices weren't great.
Regarding response: "Will change our policy going forward"? So you still won't take my return for an incorrect item for a refund?
7 de setembro de 2024
Avaliação não solicitada
Resposta da RockMerch.com
Hi G!
If it's still sealed, we can sort that out for you, no problem. Or if opened we can give you an appropriate store credit for the hassle.
Thanks!
RockMerch 🤘
Hi G!
We have researched and agree, and we have changed our policy going forward. Thank you for bringing this to our attention!
RockMerch 🤘
Resposta da RockMerch.com
Thank you so much for your review! We appreciate it!
Resposta da RockMerch.com
We'll contact you ASAP so we can make things right!
The quality of the shirt is…
The quality of the shirt is outstanding. My husband loves his new shirt.
6 de junho de 2024
Resposta da RockMerch.com
Hi Brian! You are so awesome to have taken the time to review us! You totally Rock! 🤘
Rockmerch have great items at…
Rockmerch have great items at reasonable prices and deliver quickly!
5 de junho de 2024
Resposta da RockMerch.com
Thank you Blair for the review! You absolutely made our day!
RockMerch 🤘
So stuff will take a bit but it’s worth it
Am about to get two shirts but now am waiting for the deftones shirt I got
6 de junho de 2024
Resposta da RockMerch.com
Thank you for your review. We sincerely appreciate it!
Resposta da RockMerch.com
Hi Dan,
No one Rocks harder than you! 😁
We sincerely appreciate the review!
RockMerch 🤘
Great stuff I would recommend
4 de junho de 2024
Resposta da RockMerch.com
Donald, you completely Rock!
Thank you!
RockMerch 🤘
Resposta da RockMerch.com
Hi Michelle,
Thank you for your review! We appreciate it!
RockMerch 🤘
Heard no complaints from my grand kids…
Heard no complaints from my grand kids (boys) That was a good thing and they actually said thank you!!!
6 de maio de 2024
Resposta da RockMerch.com
Hi Brenda,
Thank you from us too!!! We appreciate your review!
Have a great weekend!
RockMerch 🤘
Resposta da RockMerch.com
Hi Lois, Thanks for your review. Please email store@rockmerch.com with more of the specifics so we can help you out!
Thanks!
RockMerch
Resposta da RockMerch.com
Hi Garner,
Thank you for your review! We appreciate it!
RockMerch 🤘
Resposta da RockMerch.com
Hi Jennifer!
We appreciate your review!
Thanks!
RockMerch
Didn’t receive/update
Yes, these were received. I ordered two different sets of shirts from two different companies and yes, these were received and were fabulous. Apologies for the one star. Keep up the great work.
6 de abril de 2024
Resposta da RockMerch.com
Hi Jeanne,
Thank you for the updated review! You absolutely Rock!
RockMerch 🤘
Tracking shows these were delivered in March and April.
Best regards,
RockMerch
Awesome quality and excellent customer…
Awesome quality and excellent customer service!
10 de abril de 2024
Resposta da RockMerch.com
Hi Jane,
You absolutely made our day and you absolutely Rock!
Thank you for your review!
RockMerch 🤘
My ordering experience was great
My ordering experience was great, great company to order from
15 de março de 2024
Resposta da RockMerch.com
Thank you Kevin for taking the time to review RockMerch.com! We appreciate it! 🤘
Not fully honest on their selling…
Not fully honest on their selling practices. Can't recommend, awful customer service
15 de maio de 2024
Avaliação não solicitada
Resposta da RockMerch.com
We have asked Trustpilot for more info.
Great
Arrived in a week! My shipping didn't update well so I never knew when it shipped. But that's okay, because hey! I got it 😊I reccomend them!
13 de maio de 2024
Avaliação não solicitada
Resposta da RockMerch.com
Thank you for your review! We appreciate it! 🤘
Lots of variety- beware of sizing! Runs small in general
Love the styles and just the volume of shirts available on rockmerch! My only complaint is that I wish the sizing was more predictable. I honestly don’t know what I’m going to get. I have purchased 3 different shirts all in a size large. One was like a child’s large maybe! It would have fit my wife and she wears a small. The next was better but still not what I would consider large. The last shirt I got fits great and am happy with that one! Sounds like Goldilocks but that’s how my experience was
8 de março de 2024
Resposta da RockMerch.com
Thank you for your feedback! We appreciate it!
RockMerch
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