Essex Motor Brokers Avaliações 

I had a great experience with Rockstar Motors from beginning to end. The team was courteous, responsive, and kept me informed throughout the process. They answered all of my questions patiently and made everything feel straightforward. I was impressed by their professionalism and would happily use their services again.

**TRUST THE BAD REVIEW**

TRUST the bad review from a real person, a real person with real interactions!

Please please be warned and stay away.

I’m not going to go into details here as RockStar will of course refute everything with some justification. So, instead please DM me and I’ll happily share the police report, trading standards report and Rockstar communications for you to make up your own minds.

I’m not a bot, AI or paid user to spam positive reviews.

Trust my review and the other bad ones you find.

I put a review about rockstar motors or essex motors or whatever they call themselves these days which was a negative review, to my surprise they have amended my review to make it a good one. trust pilot need to look into these false reviews and how they are manipulating them to look better than they are. i have never dealt with such an unprofessional outfit in my life and no they havent resolved anything, infact they have banned me from site and block all my calls. i havent had my money back at all. NEVER DEAL WITH THESE SCUM BAGS!

I initially had some concerns regarding my experience, but after speaking with the team, they took the time to address the issues and provide clarification. The staff were professional, responsive, and willing to work towards a resolution. I appreciate the effort they made to communicate openly and improve my experience. Overall, I found the company helpful and committed to customer satisfaction, and I would be happy to consider using their services again in the future.

Smooth and straightforward car buying experience.

My experience with Rockstar Motors was very positive. The staff were friendly, professional, and always available to help when needed. Communication was clear throughout, and they ensured I understood each step of the process. Everything was handled smoothly and efficiently, making the entire experience straightforward and hassle-free.

Rockstar Motors provided a smooth and well-organised experience. Communication was excellent, and the staff were friendly and helpful at every stage. I appreciated their transparency and willingness to assist whenever I needed information. Overall, I was very satisfied with the service I received.

Sold my jeep with rockstar and got 2000 more than I was offered elsewhere
Bought a Merc from them for 700 less than retail value
Very happy
Rob

My name is Harry, and after reading some of the negative comments online, I felt it was important to share my own experience with Rockstar Motors. From my dealings with the company, I found the team to be professional, approachable, and transparent throughout the process. They took the time to explain everything clearly, answered my questions promptly, and kept me informed at each stage. The vehicle sale process was handled efficiently, and I experienced no unexpected issues or hidden charges. Communication was straightforward, and the team were always available whenever I needed assistance. Based on my personal experience, Rockstar Motors delivered exactly what was discussed and provided a level of service that I was happy with. I appreciate that every customer's experience may differ, but I can only comment on my own, which was positive from start to finish. Harry

Recently purchased a vehicle from Rockstar Motors and couldn't be happier with the experience. From my initial enquiry through to collecting the car, the team were friendly, knowledgeable, and always willing to help. They answered all my questions honestly, gave me plenty of time to inspect the vehicle, and made sure everything was handled smoothly. The entire process was straightforward, transparent, and hassle-free. Excellent customer service throughout, and I would happily recommend Rockstar Motors to anyone looking for a quality vehicle.

Bought a car from Rockstar Motors recently and had a great experience. The team were professional, helpful, and made the whole pro cess simple and stress-free. Very pleased with both the vehicle and the service.

I recently sold my vehicle through this company and found the process straightforward and professional. The team was helpful throughout, and communication was clear whenever I had questions. The company appears committed to providing a reliable service, and I appreciated how smoothly everything was handled from start to finish. Based on my experience, I would be happy to consider using their services again in the future

I would like to share my experience of selling my Porsche Macan through Rockstar Motors. I had originally advertised the car privately on Auto Trader for £36,000 when I received a call from Peter at Rockstar Motors. He explained that, as a dealership, they would be able to market the vehicle more effectively and achieve a higher selling price. He suggested advertising it at £40,000 and showed me how, even after their fees, I would receive significantly more than I was asking privately. Naturally, I was sceptical at first, but Peter took the time to explain the process in detail and reassured me throughout. He pointed out that many buyers in this price range prefer to purchase using finance, something a private seller cannot offer, which made a lot of sense. I agreed to go ahead, and on 11th June Rockstar Motors arranged for my car to be collected on their transporter. The vehicle was professionally detailed and advertised the very next day. Peter sent me a link to the advert, and I was impressed to see it being marketed across multiple websites and social media platforms. The photographs, presentation, and description were all extremely professional. On 14th June, I received a call to say that the car had been sold and that the buyer would be collecting it on 15th June. The transaction was completed smoothly, and I am delighted with the return I received. The entire process was straightforward, professional, and completely stress-free. If you are looking to sell your car and want a hassle-free experience with a team that genuinely delivers on what they promise, I would highly recommend Rockstar Motors.

I wanted to provide an update to my previous review of Rockstar Motors. At the time of my original review, I was frustrated due to a number of concerns and misunderstandings regarding my experience. As a result, I expressed my disappointment based on the information I had available at that time. Since then, I have revisited Rockstar Motors and had the opportunity to discuss my concerns in more detail with the team. Following these discussions, many of the issues that had caused concern were clarified, and I was able to gain a better understanding of the situation. During my recent visit, I found the staff to be professional, approachable, and willing to answer my questions. The vehicle I was interested in was presented well, and the team took the time to explain the process clearly. I appreciated the opportunity to revisit the dealership and assess the situation with a fresh perspective. Looking back, some of my earlier concerns were influenced by frustration and misunderstandings rather than the full picture. After reviewing everything carefully, I am satisfied that my concerns have been addressed, and I consider the matter resolved. I appreciate the time and effort the Rockstar Motors team took to communicate with me and provide clarification. Based on my most recent experience, I am happy to update my review accordingly and wish the team continued success in the future. Thank you to everyone involved for taking the time to address my concerns and assist me throughout the process."

I wanted to provide an update regarding the concerns I previously raised about Rockstar Motors on Google.
When I first shared my experience, I had several questions and concerns about certain aspects of the sales process, including some of the charges involved. At the time, I felt frustrated and uncertain because I did not fully understand the details, and this led me to form a negative impression of the situation.
Since then, I have taken the time to review the matter more carefully and have had further discussions to gain a better understanding of the circumstances. During this process, the issues that I was concerned about were explained in greater detail, and I was given the opportunity to ask questions and receive clarification where needed.
After considering all of the information available to me, I can confirm that I did not find any evidence of wrongdoing or dishonest conduct. In hindsight, it appears that a number of the concerns arose from misunderstandings and a lack of communication rather than any intentional issue on the part of the business.
I appreciate the efforts that were made to address my concerns and provide additional clarification. The communication I received helped me better understand the situation and allowed me to view the matter from a more informed perspective.
As a result, I now consider the matter fully resolved and have no outstanding concerns. I believe it is only fair to provide this update so that others are aware that my initial concerns have since been addressed and clarified.
I would like to thank the team at Rockstar Motors for taking the time to discuss the matter with me and for their willingness to provide further information when requested. I wish them continued success in the future and all the best with their business going forward.

Truly shocking company. Same approach as others, my car was for sale on Autotrader and they called me to sell on my behalf for £1000. I too said it was still for sale privately and was reassured that it was fine.

I sold it a couple of days later myself privately only to face a £1000 bill to collect my car despite them not selling it. Staff were rude and aggressive at all levels.

Ignored all trading and consumer law relating to cooling off periods and contract regulations. They will claim they provide a bespoke service which requires no cooling off period but this requires a standalone contract that outlines all elements of "bespoke" which of course they do not provide.

They rely on bullying customers into paying large amounts to release cars citing lien law as a reason to not give your property back to you.

Currently going through the Courts to reclaim my money. If you do pay to get your car back, ensure you pay under protest and get a signed statement to that effect from them which is your legal start point to recover your money.

Google the following if you intend to take them to court:

1. The Misrepresentation Act 1967.
2. Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
3. Consumer Rights Act 2015 (in relation to cooling off periods).
4. Digital Markets, Competition and Consumer Act 2024.
5. Consumer Protection from Unfair Trading Regulations 2008.
6. Section 11(1) of the Unfair Contract Terms Act 1977.
7. Core Contract Law Principles derived from Common Law.

I recently purchased a car from Rockstar Motors, and I’m very pleased with the experience. The team was professional, friendly, and helpful throughout the entire process. They took the time to answer all my questions, and the vehicle was presented exactly as described. The purchase process was smooth and straightforward, with no pressure at any stage. I’m extremely happy with my new car and would happily recommend Rockstar Motors to anyone looking for a quality vehicle and excellent customer service. Thank you to the team for making the experience so easy and enjoyable

I recently purchased a vehicle from Rockstar Motors and was pleased with the overall experience. The team was helpful and professional throughout the process, taking the time to answer my questions and explain everything clearly. I appreciated having the opportunity to inspect the vehicle thoroughly before making my decision. Overall, the process was smooth and straightforward, and I am happy with the service I received

Very pleased with my purchase from Rockstar Motors. The vehicle was presented well, matched the online description, and the staff were approachable and professional throughout. A positive experience from beginning to end.

The entire experience was smooth and well organised. I appreciated being able to take my time looking over the vehicle before making a decision. Collection was easy and the car has been running perfectly so far.