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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I admit that it wasn’t love at first sight. We arrived travel sore in the dark and had to wait for our agent to arrive. The apartment was cold, the sliding door to the second bedroom was off the tra... Ver mais

Avaliado com 4 de um total de 5 estrelas

We had a fantastic short holiday in a Romeloft flat on Via Della Lungara. This flat is within walking distance of most attractions and in the super-cute old district of Trastevere, with delicious e... Ver mais

Avaliado com 4 de um total de 5 estrelas

Wij hebben genoten van het verblijf nabij het Pantheon, via Della Vetrina. Super locatie in hartje Rome. Leuk charmant, echt stads appartementje. Ruime woonkamer met slaapgelegenheid op een open verdi... Ver mais

Avaliado com 3 de um total de 5 estrelas

Le site web est bien fait, le service taxi parfait. Par contre le kit repas est un peu decevant, un panier ou un arrangement quelconque aurait ete plus acceuillant que les boites d entasses dans l... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Aluguel para férias

Escrito pela empresa

Romeloft.com offers carefully selected Rome apartments, suitable for everybody: from budget travellers, to guests seeking a little more luxury. Finding a home in Rome for everyone’s needs is what we do best here at Romeloft.com. We take pride in seeing our guests coming back to a Romeloft.com apartment over and over again to relive an unforgettable experience. Our goal is to create an international network of reliability. All of our apartments are located in the historical center of Rome in the neighborhoods of Campo de Fiori, Pantheon, Piazza Navona, Trastevere, and the Spanish Steps. Wish to discover Rome to the very fullest? We recommend staying in a different area for each of your trips to Rome. This will give you the chance to see the Eternal city in all of its glory! If you’re looking for a central and charming accommodation in Rome, choosing an apartment from our list means saving money, all the while enjoying a beautiful private space in a great location. We look forward to welcoming you! Romeloft.com is also a wonderful network for property owners who want to put to use an empty apartment while benefiting of a great source of income. Obviously, owners will always have the luxury of determining the availability of their flat, hence making it possible for them to use it when they need to. And of course, a vacant apartment means that we’ll rent it for you! We will never have you sign an exclusivity contract. Listing an apartment is simple and completely free of charge; take a few minutes to fill out the owners form and we’ll get back to you shortly. Romeloft.com was established by Chief Executive Officer Mr. Lorenzo Baccin.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

68 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Apt. for 4 in a great location.

Great location in Campo dei Fiori. Apt was clean and comfortable with good AC in all the rooms (a must in summertime Rome). Would stay again. Rome loft agents were responsive and helpful, and the airport car transfer made checking in simple.

15 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The apartment was fantastic

The apartment was fantastic, very clean, and who could ask for a better location. Very quiet even though in the heart of the city. The management were very accommodating and we will use them again when back in Rome.

7 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic service. Great apartment exactly as described. Very prompt response from RomeLoft team. Highly recommended

3 de julho de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A tranquil and beautiful setting

The apartment was exactly as it appeared in the pictures. The view out the kitchen window is sublime and the beautiful, large terrace was perfect for sitting together as a family in the evenings. We stayed in Rome during a period of extreme heat but the apartment has air conditioning which is ideal. The small bedroom off the main bedroom however was very hot. The apartment has many amazing books and has interesting and intriguing artworks. There are some seagulls around the building which are charming but quite noisy. It is a very well located apartment and we would definitely stay again. Dealing with Rome Loft was good however it would have been more convenient to receive more emails closer to our arrival to reassure us that all was in track. The check in however was easy as was the car service we organised upon arrival at Rome airport.

2 de julho de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

everything worked well through…

everything worked well through Romeloft.com.. finding an appartment that was superb. the only issue i had was that I requested the transfer service from the airport. Twice. Never had a confirm on it and it did not pan out.

2 de julho de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Andrew,

Thank you for taking the time to leave us a review.
We're happy to know you've enjoyed your stay with us.

For your future stay, please note that all extra services are to be scheduled through your Guest Data Form and the confirmation of the car transfer (if selected) goes automatically to your email.

Don't hesitate to ask our Team any questions you may have.

We are at your disposal for any assistance.

Best regards,
Romeloft Team.

Avaliado com 5 de um total de 5 estrelas

I'm from New York

I'm from New York, US and was skeptical at first about using a foreign booking site I wasn't familiar with but everything went very smoothly. The place we booked - Piazza Mattei 10 in Rome was incredible, the pictures don't do it justice to be honest.

2 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really loved the house

Really loved the house. The view is stunning. Rooms are quiet and spacious. Also very comfortable.
Thank you

1 de julho de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Reneee,

It was a pleasure hosting you!

We really appreciate you taking the time to share your feedback and we're glad you've enjoyed your stay with us.

We hope you'll come and see us again soon!

Best regards,
Romeloft Team.

Avaliado com 4 de um total de 5 estrelas

Better than Air BnB

Overall we had a really smooth and enjoyable experience with our apartment. The only issue was a lack of fresh towels which no one seemed able to understand.....but overall recommend the company

1 de julho de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Tom,

Thank you for the kind review.

We are happy to know you've enjoyed your stay with us.

Included in the total rental cost, we provide each guest with a set of 3 towels per week. It is possible to organize an extra cleaning service with a change of linen and towels at an extra fee. For stays longer than one week, this weekly cleaning service is complimentary.

For future reference, you can always contact us via email or phone. We also invite you to have a look at our Terms & Conditions to better understand our policies.

We hope you to addressed your comment and remain at your disposal for any further clarification.

We thank you again and hope to welcome you back in the future!

Best regards,
Romeloft Team.

Avaliado com 3 de um total de 5 estrelas

Le site web est bien fait

Le site web est bien fait, le service taxi parfait.
Par contre le kit repas est un peu decevant, un panier ou un arrangement quelconque aurait ete plus acceuillant que les boites d entasses dans leur sac de supermarché. Le repas ewt un plat de pates basique mais du sans gluten erait disponible ce qui est rare.

L'appartement correspondait a la description a la vue et a l emplacement, mais sentait assez mauvais et n erait pas totalement propre. La terrasse tres sale et il n y avait meme pas une chaise longue pour s y reposer.

5 de junho de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Bonjour Bénédicte,

Merci pour votre sincère commentaire !
Nous sommes navrés de noter que la présentation des paniers n'ait pas été à la hauteur de votre attente et prenons en compte votre suggestion. Nous avons à coeur de répondre aux besoins de nos clients en proposant des services variés et adaptés, comme vous l'avez apprécié avec les produits sans gluten dans nos paniers repas par exemple.

Nous regrettons également que l'expérience vécue dans l'appartement ne répondait pas à nos standards de qualité. Notre équipe est à votre entière disposition tout au long de votre séjour afin d'assurer que tout se passe bien et intervenir si besoin. Nous aurions été ravis de rectifier cela si nous en avions été informés.

Nous espérons avoir la chance de vous accueillir de nouveau et vous offrir le service que vous méritez !

Bien à vous
Romeloft Team

Avaliado com 4 de um total de 5 estrelas

Nice apartment somewhat disorganized administration

The apartment was really nice. I would love to be able to rate it a 5star experience, but there was some confusion on the payment. The office had by mistake sent me a mail with a wrong amount, which caused some confusion at arrival. Further we were kindly allowed to check out late the day of departure. However this agreement had not been communicated to the cleaning personnel.

5 de junho de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I'd appreciate better information about…

I'd appreciate better information about fees etc. before ordering, not after.

4 de junho de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Mathias,

Thank you for leaving us a review.

All information regarding the taxes and details about the check-in are present in the confirmation email as well as in our Terms & Conditions.

In any case, you can always contact us via email or phone to better understand our policies.

We remain at your disposal for any information and hope to host you again in the future.

Best regards,
Romeloft Team.

Avaliado com 5 de um total de 5 estrelas

Like your own personalized travel concierge!

Everything was super easy and clear. I sometimes use a concierge travel service and RomeLofts was on par with them in every way! Need a pick up at the airport, a breakfast box, or easy check-in? They have you covered with even more services available. Would highly recommend!

1 de junho de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Rich,

Thank you for the wonderful review!

We are pleased to ensure our guests an unforgettable stay in Rome and we're delighted to know you've appreciated our extra services.

Customer experience and satisfaction are our priority and your review reaffirms the hard work we put in every day.

Thank you again for the lovely feedback.
We look forward to seeing you again.

Kindest regards,
Romeloft Team.

Avaliado com 4 de um total de 5 estrelas

Overall experience 3.8

Overall experience 3.8 - The apartment is not really for 6 pax, it is too small for 6 adults. We were a bit uncomfortable. it is only 1 bedroom flat plus a small mezzanine.
The shower needs better cleaning and the terrace doesn't look like in the picture.
Apart from that, the rest was fine and the location is excellent.

31 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Apartment in Rome!

This apartment in Rome was fantastic! Great location near the Spanish Steps and shopping along Via Del Corso, and high quality, comfort and amenities. Having a fully equipped kitchen and a washer/dryer for our week stay was also very convenient. The apartment managers were quite helpful and responsive and answered all questions in a timely manner. Would stay here again in the future. Thank you RomeLoft!!

30 de maio de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Good Apartment Except for Noise

The apartment had no information in it re the appliances.
I have stayed in the Campo de' Fiori area several times but found this apartment too noisy due to the 6:30 a.m. carts hauling goods to the market and from 17:00 due to the beer shop on the ground level two doors away. It is too close to the market and faces the street.
I would not take this apartment again due to the noise.
The apartment was very clean and I enjoyed staying there except for the noise level.

29 de maio de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Barbara,

Thank you for taking the time to leave us a review.

We are happy to know you liked the apartment and apologise for the noise level.

Our Team is proud to know the apartments in our portfolio so, in the future, do not hesitate to contact us to better understand the apartment's layout or the area it's located in.

Campo de Fiori is indeed quite a particular area due to the farmer's market and, since the apartment is located in the heart of the of the neighbourhood, it may get a bit heavy on the ear sometimes. We apologise about that.

Regarding the appliances, on the bottom of each listing you can find the list of which appliances are present in the apartment. Please make sure you have a look at them before you book :)

I hope you can give us a second chance and we'll be happy to find the perfect apartment for your next stay in Rome.

Best regards,
Romeloft Team.

Avaliado com 3 de um total de 5 estrelas

Perfekt lokation

Perfekt lokation
Trist køkken
Elendige senge

29 de maio de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Dear Jacob,

We thank you for your honest feedback.

We apologise if this apartment didn't meet your expectation. Rest assured that all of our apartments are equipped to ensure the most comfortable stay to our guests and we're sorry this apartment was not the right fit for you.

The entire Romeloft team is also at disposal throughout the stay to make the experience as pleasurable as possible and consider any comment you may have.

For future stay, don't hesitate to share your requirements with us and we would be pleased to propose you apartments meeting your exact needs.

We hope to have the chance to welcome you back and provide you with the best service we have to offer !

Best regards
Romeloft Team

Avaliado com 5 de um total de 5 estrelas

My best girl and I had almost 4 days in…

My best girl and I had almost 4 days in the Romeloft apartment , LaScala 35 in Trastevere area.This stay has in all ways been a very
successful event! The appartment is very tasty and well equipped!
An extra plus ist the lovely little balcon with room for a table and chairs-and very nice wiews indeed!
All communication with the Romeloft people before/during our stay has been precise and successful!
we would very much like to return to this address!
Lisse and Jørn ( from Denmark)

29 de maio de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Thank you for positive feedback, Jørn. We are delighted to know you and Lisse have had a positive experience in our Rome apartment. The Romeloft staff will be happy to host you again in the future!

Avaliado com 5 de um total de 5 estrelas

Service before and during stay was…

Service before and during stay was excellent. Property was wonderful. Would recommend this group to anyone

11 de abril de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Betsy, thank you so much for your excellent Romeloft review! I'm very glad you enjoyed your stay with us. Hope to see you back in one of our Rome apartments soon!

Avaliado com 5 de um total de 5 estrelas

Great stay in Roma!

This place was wonderful. Perfect location, great apartment- wonderful stay. Thank you so much!!

8 de abril de 2019
Avaliação não solicitada
logotipo da Romeloft.com

Resposta de Romeloft.com

Hi Karen! I'm so glad to hear that you had such a wonderful stay in our Trevi terrace apartment. Thank you for your review and we hope to see you in Rome again soon!

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