J’ai rencontré un souci avec un sac dont la bandoulière a cédé après plusieurs années d’utilisation, le service client a été très réactif et m’a envoyé une nouvelle bandoulière en remplacement dans la... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
On pourra regretter la coupe serrée qui vous compresse vraiment quelque peu par devant , même si vous optez pour une taille XL équivalent L chez la concurrence. la qualité pour certaines sér... Ver mais
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Ron Dorff continues to strive for excellence. The value proposition of style, quality, comfort, fit, and utility appear to be first in mind with all the products I have acquired over the years. The s... Ver mais
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Ich bin rundum zufrieden mit Ron Dorff! Die Qualität ist ausgezeichnet, und man fühlt sich einfach wohl, Ron Dorff zu tragen. Die Kleidung ist sehr stilvoll und hochwertig verarbeitet. Bisher hat mir... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Essential pieces with impeccable fit. Explore the collection from the official Ron Dorff website. Fast delivery and free returns within Europe. Free shipping on orders over 200€ within Europe.
Informações de contato
Earlham Street, WC2H 9LL, London, França
- rondorff.com
4,6
Excelente
323 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ron Dorff clothing is of the highest…
Ron Dorff clothing is of the highest quality. The staff in store are friendly, helpful and knowledgeable about their products.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear James,
Thank you for your wonderful feedback. We’re thrilled to hear that you’re pleased with the quality of our clothing and the service provided by our in-store team. We take great pride in both our products and customer experience, and your kind words mean a lot to us.
We look forward to welcoming you again.
Best regards,
Ron Dorff Team
premium quality
premium quality, good fit {you offer an XS which most other brands do not carry}, good range of colours and an easy to navigate website.
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Ming,
Thank you for your wonderful feedback. We're thrilled to hear that you are pleased with the premium quality, fit, and color range of our products. We’re also glad you find our website easy to navigate. We truly appreciate your support and look forward to offering you more great products in the future.
Best regards,
Ron Dorff Team
Great brand
Great brand! Only issue I had was the fact you can’t spend online vouchers in store. Wanted to try on in store and buy with voucher but had to order online then send back as didn’t fit.
30 de novembro de 2024
Avaliação não solicitada
Resposta da RON DORFF
Dear Thomas,
Thank you for your kind words about our brand. We're glad to hear you're a fan.
We apologize for the inconvenience regarding the online voucher. Unfortunately, due to our account system, which differentiates between in-store and online purchases, online vouchers cannot currently be used in-store.
We understand how frustrating this can be, and we appreciate your feedback as it helps us improve.
If you ever need assistance with sizing or anything else, feel free to reach out.
Best regards,
The Ron Dorff Team
Excellent accueil et conseils
Super accueil à la boutique rue Charlot. Très bons conseils de la part du vendeur, excellente présentation des produits, il sait ce qui correspond aux attentes. Super attitude. Je suis ravi de mes achats.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Bonjour,
Merci beaucoup pour votre retour. Nous sommes ravis que votre expérience en boutique ait été à la hauteur de vos attentes. À bientôt.
The Ron Dorff team
Underwear and swim briefs
I ordered underwear and swim briefs from Ron Dorff. The quality and fit are excellent and they are a premium brand and quality to match.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Anthony,
Thank you for your kind words. We're delighted to hear that you're happy with the quality and fit of your underwear and swim briefs. Enjoy your pieces, and we look forward to seeing you again soon.
The Ron Dorff team
Great Quality / Great Design
The beautiful quality and classic styles of Ron Dorff make this one of my favorite clothing companies!
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Paul,
Thank you for your wonderful review. We're so glad to hear that you love the quality and design of our items. Your support means a lot to us.
We look forward to continuing to provide you with the best of Ron Dorff.
Best regards,
The Ron Dorff Team
Alles perfekt, vielen Dank!
Bestellung, Lieferung, Qualität und Größen - alles perfekt! Vielen Dank!
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Mickey,
Thank you for your kind words. We're delighted to hear that everything was perfect with your order, delivery, quality, and sizing.
We truly appreciate your support and look forward to seeing you again soon!
Best regards,
The Ron Dorff Team
Good.
I think the design is simple and the fabric is good
30 de janeiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Hoon,
Thank you for your feedback. We're glad to hear that you appreciate the design and the fabric. We hope to continue meeting your expectations.
Best regards,
The Ron Dorff team
Le packaging un peu léger
Le packaging un peu léger, mais le pull en laine est de bonne facture et la livraison s'est déroulée sans embûches
13 de janeiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Cyril,
Merci pour votre retour.
Pouvez-vous préciser si le packaging léger concerne l'emballage externe ou celui du produit lui-même ? Cela nous aidera à améliorer notre service.
Bien à vous,
L'équipe Ron Dorff
Jogging laine et cahemere de piètre qualité.
La qualité du jogging laine et cashemere n’est hélas pas au rendez-vous. Peluges nombreuses après quelques heures. Poches aux genous et aux fesses. Je ne recommande pas.
3 de janeiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Vincent,
Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de votre produit. Si vous souhaitez en discuter davantage, nous vous encourageons à nous contacter à l’adresse info@rondorff.com. Notre équipe se fera un plaisir de vous assister.
Merci pour votre retour, qui nous aide à nous améliorer.
Cordialement,
L’équipe Ron Dorff
Deceptive Pricing Practice
Removed a discount code and charged a higher price.
They were provided enough notice to handle the problem. (Contacted them within a minute of the wrong charge being processed and notified through my phone from CHASE).
In the future if they are going to deny a discount code available online, they would be advised to let the customer know before the code is removed and the CC is charged for a higher amount.
The next day. Despite a number of emails over 5 hours the following day, they still processed the order and now want money to return the products.
The company’s behavior was dishonest in this transaction.
Update: since the dispute and vendor reply, the merchandise was returned, shipping cost covered and a refund issued to the CC.
8 de janeiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Mr. Mackey,
As explained in our previous exchanges, the discount code you used was obtained from an unauthorized third-party website. This code is exclusively reserved for eligible individuals who received the email directly from us. Unfortunately, you do not meet the criteria for this offer, which is why the discount was not applied to your order.
However, as an exceptional gesture, I am offering free return shipping, even though it is normally a paid service.
I regret that I cannot do more, but I remain at your disposal should you have any further questions or concerns.
Kind regards,
The Ron Dorff Team
Great Products and super cool…
Great Products and super cool fit...Delivery to Greece..Thank you Ron Dorff Team.
8 de janeiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Ilias,
Thank you for your kind feedback. We’re thrilled to hear that you're happy with both the products and fit. We're always working to offer the best service, including international delivery, and we truly appreciate your support.
If there's anything else you need, don't hesitate to reach out.
Best regards,
Ron Dorff Team
Resposta da RON DORFF
BonjourNivon,
Merci beaucoup pour votre retour. Nous sommes ravis que le produit vous ait satisfait. N’hésitez pas à revenir vers nous si vous avez des questions ou besoins supplémentaires.
À bientôt,
L'équipe Ron Dorff
la qualité les cotons et le confort
la qualité les cotons et le confort
la commande, là réception parfait
10 de dezembro de 2024
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Thierry,
Merci beaucoup pour votre retour positif. Nous sommes ravis d'apprendre que la qualité de nos cotons et le confort de nos produits vous satisfont pleinement.
Nous sommes également heureux que votre expérience de commande et de réception ait été parfaite. Votre satisfaction est notre priorité, et votre avis est très précieux pour nous.
Au plaisir de vous revoir bientôt,
Bien à vous,
L'équipe Ron Dorff
Excellent designed men’s wear
Great designs, great discounted price and delivery was very quick also.
6 de janeiro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Steven,
Thank you for your wonderful feedback. We’re thrilled to hear that you appreciate the designs, the discounted prices, and our quick delivery service.
Your satisfaction is our top priority, and we’re delighted that we could meet your expectations. We look forward to having you shop with us again soon.
Best regards,
The Ron Dorff Team
Resposta da RON DORFF
Dear Uwe,
Thank you for your kind words and for taking the time to share your feedback. We’re delighted to hear that you’re satisfied with the quality of our products and the speed of our service.
Your support means a lot to us, and we look forward to serving you again soon.
Best regards,
The Ron Dorff Team
Stylish and great fit
Stylish, well made and great fit garments
Only one downside is they use DHL for deliveries. Whole day delivery window (even Royal Mail can give a two hour slot), don’t show up when they say… please, please use DPD or another carrier for deliveries.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da RON DORFF
Dear S Holland,
Thank you for your kind words about our garments. We’re delighted to hear that you find them stylish, well-made, and a great fit.
We appreciate your feedback regarding the delivery service. We understand how important a smooth and predictable delivery experience is, and we will take your comments into consideration as we review our logistics options.
Thank you again for sharing your thoughts.
Best regards,
The Ron Dorff Team
Qualité des produits proposés
Qualité des produits proposés. L’envoi est soigné et particulièrement rapide. Une marque au top!
30 de dezembro de 2024
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Sébastien,
Merci beaucoup pour votre retour positif. Nous sommes ravis que la qualité de nos produits et la rapidité de nos envois vous aient satisfait. Votre satisfaction est notre priorité.
Cordialement,
L’équipe Ron Dorff
Beaux vêtements de qualité.
25 de novembro de 2024
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Vic,
Merci pour votre commentaire. Nous sommes ravis que vous appréciiez la qualité de nos vêtements.
Cordialement,
L’équipe Ron Dorff
Belle collection sobre et classe !
Belle collection sobre et classe !
Taille parfaitement.
A suivre dans la durée.
Livraison très rapide.
Coup de coeur 2024 !
28 de dezembro de 2024
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Steven,
Merci beaucoup pour votre retour enthousiaste. Nous sommes ravis que notre collection vous plaise et que vous soyez satisfait de la qualité et de la livraison rapide. Nous espérons continuer à vous séduire avec nos prochaines collections.
Cordialement,
L’équipe Ron Dorff
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