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Ron Smith & Co Ltd. Avaliações 824

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on... Ver mais

Detalhes da empresa

  1. Loja de cortadores de grama
  2. Centro de Jardinagem
  3. Loja de artigos para paisagismo
  4. Serviço de conserto de cortadores de grama
  5. Reparo de Máquinas Industriais
  6. Loja de máquinas

Escrito pela empresa

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Informações de contato


4,9

Excelente

O TrustScore é 5 de um total de 5

824 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good advice and the order and…

Good advice and the order and installation of the robot mower was well organised.

9 de março de 2026
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Resposta da Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Ann. We've shared your feedback with the robotics team.

Avaliado com 3 de um total de 5 estrelas

Delivery delayed by oversight in warehouse

Used this company because of good Trust Pilot responses. Sadly our experience less than favourable. Strimmer purchased 7 March 2026 with initial delivery date given as 12 March. Nothing on FedEx web site so called R Smith who stated 'being packed today' will be with you tomorrow - 13th. Nothing. Phoned again then some progress as 'Sam' got hold of the situation and investigated - came back and said strimmer still in warehouse had been overlooked, 'don't know why' - not been picked up. He would make sure it went out on Friday 13th but no weekend deliveries so get it on Monday 16th. Just arrived at 13.28pm. What a disappointing saga.

16 de março de 2026
Avaliação não solicitada
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Resposta da Ron Smith & Co Ltd.

Thank you for your review, and we’re very sorry to hear that you were disappointed with your experience.

Your order was placed on 7th March with our stated delivery timeframe of up to 5 working days. Unfortunately it arrived on the 6th working day, and for that delay we sincerely apologise.

At the time your order was placed we were experiencing an unusually busy start to the season, combined with some staff illness, which unfortunately affected our dispatch times. We did send an email update to customers to explain that we were busier than usual and that deliveries may take slightly longer, but we appreciate this did not make the situation any less frustrating for you.

We’re pleased that Sam was able to investigate the issue for you and ensure the order was dispatched as quickly as possible once it was identified.

Thank you for your patience while we worked to resolve the situation, and we’re sorry that your first experience with us did not meet expectations.

Avaliado com 5 de um total de 5 estrelas

Arrived on time

Arrived on time. Installed navimow swiftly. Working O.K. Very happy with it.

9 de março de 2026
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Resposta da Ron Smith & Co Ltd.

That's great to hear, Derek! Thank you for taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

When I visited Ron Smiths Anthony was…

When I visited Ron Smiths Anthony was extremely knowledgeable when advising me on a new robotic mower and Ben, the engineer, who came to set it up was very professional and extremely helpful & kind. Many thanks to you both.

6 de março de 2026
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Resposta da Ron Smith & Co Ltd.

Thank you for taking the time to leave such a lovely review, Barbara! Your feedback has been shared with the Anthony and Ben personally.

Avaliado com 5 de um total de 5 estrelas

Good service

Dealt with my enquiry professionally, got back to me the same day and explained when delivery would be and product arrived in that time span. Good service.

13 de fevereiro de 2026
logotipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you for your 5* review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Efficient shipping

Easy ordering. Competitive pricing. Delivery incredibly quick. Pretty perfect shopping experience. Actual product not used yet but store and service excellent. Ordered online.

9 de fevereiro de 2026
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Resposta da Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Simon, we really appreciate it. It's great to hear everything was quick and easy.

Avaliado com 5 de um total de 5 estrelas

Easy purchase and payment

Easy purchase and payment. Simple process of ordering. Good communication from ordering to receiving item. Very efficient, very pleased overall. I would recommend this company.

6 de fevereiro de 2026
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Resposta da Ron Smith & Co Ltd.

Thank you for your review, we really appreciate it. We're delighted to hear eveyrthing was efficient and you're very pleased with your experience.

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service from start…

Absolutely amazing service from start to finish

28 de novembro de 2025
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Resposta da Ron Smith & Co Ltd.

Thank you for your wonderful review, Gary! We’re delighted to hear you had an excellent experience from start to finish.

Avaliado com 5 de um total de 5 estrelas

excellent service

27 de novembro de 2025
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Resposta da Ron Smith & Co Ltd.

Thank you, Andy! We’re glad you were happy with the service.

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service from…

Absolutely brilliant service from initial contact to purchase and installation. Demonstrated flexibility around installation in stages and really went the extra mile to ensure i was happy with the product and its installation

20 de novembro de 2025
logotipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you for such a fantastic review, Nick! We’re delighted to hear you were happy from the first contact right through to purchase and installation. It’s great to know the team were able to be flexible and go the extra mile to make sure everything was just right for you. We really appreciate your feedback.

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