After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver mais
A empresa respondeu
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver mais
A empresa respondeu
I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on... Ver mais
Detalhes da empresa
- Loja de cortadores de grama
- Centro de Jardinagem
- Loja de artigos para paisagismo
- Serviço de conserto de cortadores de grama
- Reparo de Máquinas Industriais
- Loja de máquinas
Escrito pela empresa
We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.
Informações de contato
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Reino Unido
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
4,9
Excelente
824 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The professionalise of Ian & AJ
The professionalise of Ian & AJ, knowledge and service excellent.
18 de novembro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your review! We’re really pleased to hear that Ian and AJ’s professionalism, knowledge, and service made such a positive impression.
Great service
Great service, items arrived exactly as described and promptly. Supplier kept me updated on delivery. All a customer needs 👍
18 de novembro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you, Robert! We’re glad your items arrived promptly and exactly as described, and that the delivery updates were helpful. Great to hear everything was just as you needed.
Staff at the shop were so helpful
Staff at the shop were extremely helpful and friendly. Ordering online was easy and delivery was on time
17 de novembro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your review, Frances! We’re delighted to hear the team in the shop were helpful and friendly, and that ordering online was easy with on-time delivery. We really appreciate your feedback.
Resposta da Ron Smith & Co Ltd.
Thank you, Jane! We're really pleased to hear ordering was easy, delivery prompt, and everything well packaged. We appreciate your feedback!
Resposta da Ron Smith & Co Ltd.
Thank you for your feedback, Mark! We're glad you were happy with the quick posting.
Resposta da Ron Smith & Co Ltd.
Thank you, John! We're really pleased you were happy with the communication and fast delivery. We appreciate your support!
Last EGO Purchase
Purchased three EGO products from this retailer, last purchase was out of stock so they sent me an upgraded product for the same price. they were very efficient.
7 de novembro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your great review, David! We're really pleased to hear you’ve been happy with your EGO purchases. When an item is out of stock, we always try to find the best solution, so we're glad the upgraded product worked out well for you. We appreciate your kind words and your continued support!
They had the item I wanted
They had the item I wanted, at a very reasonable price. Item was dispatched quickly.
7 de novembro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you, Carol! We're really pleased you found the item you wanted at a good price and that it was dispatched quickly. We appreciate your feedback!
Resposta da Ron Smith & Co Ltd.
Thank you for your great feedback! We're really pleased you were happy with the service, fast delivery, and product. We appreciate your support!
Great individual service
So far very pleased with the complete process, from initial enquiry to survey, ordering, product delivery and set up.
All done within a few days of initial contract. Very impressed.
4 de novembro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your excellent feedback, Tiffany! We're delighted to hear everything went smoothly from enquiry to delivery and setup. It’s great to know you were impressed with the whole process — we really appreciate your kind words!
Excellent service order a chainsaw…
Excellent service order a chainsaw arrived as expected ahead of time
27 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your review! We’re delighted your new chainsaw arrived ahead of schedule and that you were happy with the service.
Very good information and service - but...
Clear information about the machinery, on the telephone and when to expect delivery - which was actually a day earlier than the expected day. So Ron Smith seems a very good firm. However, Fed Ex was disappointing: we couldn't actually track the delivery in real time on line, delivery was made on a showery day, and the package left outside, not under cover, so it became wet. It seems that the FedEx driver didn't bother to come up the steps to ring the front door bell, so we didn't know that machine had arrived and couldn't put it under cover.
23 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your detailed feedback, Richard! We’re very glad to hear you were happy with the information and service provided by our team, and that your order arrived even earlier than expected. We’re sorry to hear about your experience with FedEx and the way the parcel was left — we’ll pass this on to them to help improve future deliveries. We really appreciate you bringing this to our attention and for your kind words about Ron Smith & Co.
the stilh hedgetrimmer was delivered…
the stilh hedgetrimmer was delivered very quickly. the only problem was i didnt get confirmation after the order went through. Following day i had confirmation from the carrier Fed-Ex to say when it would be delivered.
21 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your feedback! We're glad your STIHL hedge trimmer arrived quickly. We’re sorry you didn’t receive an order confirmation straight away — we’ll look into this to make sure it doesn’t happen again. We appreciate you letting us know and hope you’re enjoying your new trimmer!
Very helpful
Very helpful. First class service. Could you just send me an invoice please.
Invoice received. Thank you
15 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your kind words! We’re glad you were happy with our service. An invoice has now been sent to your email. If you don’t see it, please check your spam/junk folder just in case.
Excellent service
Excellent service. The product ordered arrived in very good time and in perfect condition.
13 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your lovely feedback! We're delighted your order arrived quickly and in perfect condition.
Great deal
Ordered battery chainsaw with free chain and sharpening tool for an excellent price.
Delivered in super quick time.
15 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your great feedback, Shaun! We're glad you were pleased with the value and speedy delivery of your battery chainsaw bundle.
Swift delivery
8 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your review! We're glad you were happy with the speedy delivery.
Stihl product…
The order was processed and arrived very quickly. It was well packaged and arrived with no damage.
3 de outubro de 2025
Resposta da Ron Smith & Co Ltd.
Thank you for your review, William! We're glad your order arrived quickly and in perfect condition.
Resposta da Ron Smith & Co Ltd.
Thank you for your review! We’re glad you were happy with the price and quick dispatch.
Resposta da Ron Smith & Co Ltd.
Thank you for your review, David! We’re glad you were happy with the price, quick delivery, and overall experience.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.