Huge shoutout to Sarah and Josh at the Minchinbury branch! Their customer service is unmatched—friendly, polite, and extremely efficient. The check-in process was quick and transparent with no hidden... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoJohn Hines Avenue 9, 2770 Minchinbury, New South Wales, AU
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Veja o que dizem as avaliações
The lady that helped us was extremely accommodating and friendly. She showed us the storage units and explained everything without rushing us. The process was simple and straightforward which we loved... Ver mais
A empresa respondeu
Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates... Ver mais
A empresa respondeu
Vicki and Sarah were extremely helpful to show us the different size storage options available. Feedback: The app to sign the agreement could use some small adjustments. When a section is missed,... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- Garagem de Carros
- Loja de embalagens para mudanças
- Loja de materiais para empacotamento
- Armazenamento de trailers
- Depósito
Sobre Roomia Self Storage - Minchinbury
Escrito pela empresa
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Escrito pela empresa
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Informações de contato
John Hines Avenue 9, 2770, Minchinbury, New South Wales, Austrália
- (02) 9436 6730
4,9
Excelente
243 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you
Thank you for organising everything at such short notice and helping to make an extremely stressful situation for me run 100% smoothly at your end. Sometimes doing that “little bit extra” for someone makes a world of difference.
23 de maio de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Thank you for your wonderful review. We understand that storage needs often happen during stressful times, and we're glad we could make things a little easier for you. If there's anything else you need, we're here to help! Your kind words mean a lot to us.
Easy.
Everything was easy. Polite staff. Premises kept very clean. All over a great experience.
17 de abril de 2024
Resposta da Roomia Self Storage - Minchinbury
Thanks for taking the time to leave your feedback and review Wayne. Our goal is to ensure a seamless storage process, giving you more space in your life without any hassle. Thank you for choosing Roomia.
Resposta da Roomia Self Storage - Minchinbury
Thank you Jannine for your review. It's appreciated.
I went in today regarding the Hire of… a storage Unit
I went in today regarding the Hire of one of your storage units at Roomia Minchinbury and I was impressed with Anton Adams Friendly, Professional Customer Service, Antón was Very Obliging and offered to show me the different Size units and even went through the App Operation, I was also impressed by the cleanliness of the site
30 de maio de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Hi Giovanni, We're thrilled to hear about your positive experience at Roomia Minchinbury and appreciate your kind words. We're glad we could assist you in finding the right storage unit. If you need any further assistance, feel free to reach out.
These guys were fantastic.
These guys were fantastic.. I came to them in a hurry and needed help.. they were absolutely amasing with the service they gave me and when I exited they were unbelievably helpful, especially Josh.. I will recommend you guys to anyone I talk to 😊
30 de maio de 2024
Resposta da Roomia Self Storage - Minchinbury
Thank you for your fantastic review. We're thrilled to hear that we could assist you when you needed help. Josh will be especially pleased to hear your kind words. Your recommendation means a lot to us. If you ever need assistance again, don't hesitate to reach out. Thanks again!
Happy with entry and exits very easy…
Happy with entry and exits very easy and good ….
30 de abril de 2024
Resposta da Roomia Self Storage - Minchinbury
Thank you Mario for your review. Our goal is to make the storage process as smooth as possible, creating more space in your life without any added stress. If you need any further assistance, we're here to help. Thanks again.
Resposta da Roomia Self Storage - Minchinbury
Thank you for your review and feedback, it's very appreciated.
DAMAGED MY BELONGINGS
They were doing repairs on units in the facility and advised me my unit was one of those that was going to be repaired. They asked if they could move my belongings themselves to which we responded with under no circumstances are they to enter our unit & touch our belongings. This was stated in both email and phone calls. Unfortunately i received an email with a new unit number & an email stating the move was complete. Upon inspection of my goods & since packing up and moving to another storage facility i have noticed countless items of mine that are extremely damaged, to which they refuse to take responsibility for. DO NOT GO WITH THEM! I am unable to speak to anyone higher as there is no “head office” or “area manager” contact number and the 2 useless managers in store are just that.. USELESS. If you want to keep your belongings safe & untouched, i would recommend looking elsewhere!!
1 de abril de 2024
Resposta da Roomia Self Storage - Minchinbury
I'm sorry to see your one-star review and to learn that you’re unhappy with your experience. I will investigate your complaint further today to understand what happened and how we can improve.
Easy and convenient
Great experience from enquiring to vacating the storage. With use of my own phone to access the storage is very convenient.
19 de maio de 2024
Resposta da Roomia Self Storage - Minchinbury
Thank you June, for the five-star review. We're thrilled to hear that you had a great experience and found the phone access convenient. We appreciate your feedback and look forward to serving you again in the future.
Very easy booking in
20 de abril de 2024
Resposta da Roomia Self Storage - Minchinbury
Thank you for your review! We're glad you found the booking process easy. We appreciate your feedback and thank you for choosing Roomia.
Great customer service and support with all the information that I needed as it is my first time using a storage unit.
Great customer service with showing me around and picking the right storage unit for my liking
20 de maio de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Hi Bianca, Thank you so much for your five-star review. It's wonderful to know that we could help you find the perfect storage unit to suit your needs. If you ever need anything else or have any questions, feel free to reach out. We're here to help.
Roomia an Ideal Storage Solution
Anthony took the time to explain and show me the storage options I wanted to view and gave me a lot of detail that I was seeking. If you are looking for a storage solution in and about MInchinbury try Roomia.
11 de maio de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Thank you for your wonderful feedback! We're delighted to hear that you were provided with such helpful assistance. We appreciate your recommendation and look forward to assisting you with your storage needs in the future!
Great experience and Friendly team
Great experience and Anton has been very helpful through the whole process. I highly recommend these guys.
19 de abril de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Thank you for the five-star review! We're thrilled to hear you had a great experience with Anton. Your recommendation means a lot :)
Anton was awesome
Anton was awesome! He was so nice, customer service was definitely a 10/10!! Can’t wait to tell whoever needs storage about this place.
27 de abril de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Hi Lavinia, thank you so much for your review, kind words and recommendation. It means a lot to us. Thank you for choosing to store with Roomia!
I recently had the pleasure of dealing…
I recently had the pleasure of dealing with Anton, and I couldn't be more impressed. Not only did he explain the process clearly, but he also went above and beyond to ensure that everything was taken care of smoothly. His dedication to providing excellent service is truly commendable. I highly recommend Anton to anyone in need of assistance. Five stars for sure !
27 de abril de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Hi Christopher, thank you so much for your review and kind words. I'll be sure to pass onto Anton and the Roomia Minchinbury team. Thanks for choosing Roomia and your recommendation, it means a lot to us.
Resposta da Roomia Self Storage - Minchinbury
Thank you for your review - it means a lot to us.
Great management
Anton made the process of getting a unit smooth and painless. Helping every step of the way and being very informative
22 de abril de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Thank you so much for your review and for storing with Roomia! It's our pleasure to assist you with your storage. If you ever need anything else, feel free to reach out.
The service is absolutely amazing from Anton!
The service is absolutely amazing from Anton and Josh. I highly recommend Roomia for all your storage needs and the whole place is 100% secured. They made the process more easier for me, before when it was under the management of Storage Kings, every day I was stressing. Anton and Josh, are very much understanding. Anton was the one that I was getting in contact with most of the time, he had such a great service, on a very short notice he was able to help me in every way possible.
Thank you so much Anton & Josh 💚
16 de abril de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Thank you so much for your glowing review! We're thrilled to hear that Anton and Josh provided you with exceptional service and made your storage experience hassle-free. We take great pride in ensuring our customers feel secure and supported throughout the process. We'll be sure to pass along your kind words to Anton and Josh. Thank you for choosing Roomia for your storage needs!
Anton and Josh thanks boys amazing service
The team at Minchinbury Anton and Josh as some of the best I have every dealt with. Complex is amazing clean great units and price is better some a lot of others I looked at.
Nothing is a drama for Roomia Minchinbury. I would use them again my first choice.
Thanks boys you made moving easy for us
22 de março de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Thank you so much for this glowing review of Roomia and the team. We really appreciate it and will be sure to pass your feedback onto Josh and Anton. Thanks for choosing Roomia.
Absolutely top notch experience.
Absolutely top notch experience.
The staff were extremely helpful and went out of their way to assist with practical solutions. Many thanks
17 de março de 2024
Avaliação não solicitada
Resposta da Roomia Self Storage - Minchinbury
Thank you Rhonda for your review and feedback, we appreciate it. We'll be sure to pass on your feedback to the team at Minchinbury.
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