This was my first experience with Rotech and I was lucky enough to Desiree(?). She was very knowledgeable, and great to deal with. She made sure my problem was resolved. Rotech has a great employee
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Veja o que dizem as avaliações
so rotech was fine 7 years ago when i first started using my cpap. i went to their local office, had my cpap fitted, signed up for the supplies and all went well. I stopped using them after several m... Ver mais
I’ve been dealing with this company for over 20 years. I absolutely hate having to reorder my CPAP items. Each and every time (no exaggeration), I run into some sort of problem. This particular tim... Ver mais
I stayed on hold for over 15 minutes then ,they hung up one not even hello. I was just trying to get help with my system malfunctioning. Hit the after hours urgent help option and waited listened to... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
For years, Rotech has been a national leader in providing home medical equipment, respiratory equipment and services, and respiratory (nebulizer) medications for home use. More than 4,500 employees of the Rotech family of hometown companies contribute to delivering quality service and the best in professional patient care through more than approximately 500 locations in 48 states across the country. ...
Informações de contato
Estados Unidos
- rotech.com
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Respondeu a 7% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have never had a worse experience…
I have never had a worse experience with a company. I have been using them for a year after my doctor called in medical equipment from them for me. Every single order for new supplies has been wrong. I waste tons of time trying to sort it out and trying to get them to send the correct items. They send repeated bills for things I don’t owe. When I ask them why they keep sending m3 these bills they say I can just ignore them. What?? This is absolutely the most poorly run company I have ever dealt with. I am looking for a different company.
Run Fast From Rotech Rats
Where do I even start with this company. I finally had them come pick up my oxygen machine and tanks as well cause they have been incorrectly charging my billing statements for almost two years. Called them since the first bill was already wrong. I refused to pay after the second statement rolled out with no help for erroneous billing errors in the Hillsboro location. These folks are crooked as some people already stated. They are rude and sent me a threatening letter they wanted their stuff back. Never got any filters or replacement hoses and the cannula or new tanks in 2 years yet they charged my Medicare for these services and a walker that I owned and billed me so I had to give the walker up to them to stop billing for that. Stay away trust me. They will harass you and refused to help. Am seeking legal action soon. These sewer rats are terrible
Rotek service from Marshfield
Rotek service from Marshfield, WI was wonderful. Sean is the best for explaining how the equipment works. He answered all my questions in a way I could understand. He is professional and knowledgeable about the equipment.
jereme honor rotech tech of eugene going the extra
my resident needed oxygen supply. jerome honor of eugene, oregon. made it happen. going the extra mile to get tanks to the clients on the weekend. thank you jerome for the great work
al pendleton
pendleton cottage a.f.c.
Rotech Is Slime!
Rotech is slime! Kept sending the fraudulent bill for $43 and change until my wife broke down and paid the bill for a box of bandage crap, some of which was "Great Value" and we knew from whence that came. The box might have been worth $100, max.
Rotech charged Medicare and supplemental insurance several thousand dollars, of which it was paid several hundred, way more than the supplies were worth. And they billed me $43 and change more.
Outright crookedness! They over bill then write off the difference in what they charge and what they are reimbursed. So they're bilking millions from Medicare and supplemental insurance companies, and screwing the government from taxes. The IRS should be cleaning out the Rotech rat's nest.
What a low life company. The Mafia could take lessons from Rotech!
Completely Unreliable
They will take your order but they won't follow up if anything goes wrong. They submitted my order with the wrong insurance and never contacted me. I'm sitting here with dirty equipment because they dropped the ball. I have called twice about this and it's always an excuse and I am still waiting for my equipment.
When I asked if it could be rushed because of the mistakes they made, they basically told me I can ask but never said yes or no. I hate how business is these days. No one takes any responsibility or ownership because no one cares anymore. No one cares anymore because it's all big corporations and no small businesses anymore. Why give a crap if you don't have to?
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