Rowan Rose Solicitors Avaliações 

100
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Service was great and also had regular phone calls and updates from Awais (file handler) about my housing disrepair claim. Thanks for all the support and help throughout this.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Regular contact and updates when necessary. Clear information. No issues at all. Kind, friendly and helpful firm and I can't fault them. Very professional and I am most grateful that Saqib handled my... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I submitted a claim for unfair lending a month or so ago. Since then the only communication I’ve received is emails from what is clearly an AI chat bot. Despite having sent them 8 years worth of bank... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I used Rowan solicitors when I had exhausted all avenues with the council due to disrepair. They were very professional and kind. They took my case on and took all my evidence. They spent their time... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Escritório de Advocacia

Escrito pela empresa

Rowan Rose Solicitors is an independent law firm based at City Point, Stretford, Manchester, led by a solicitor admitted in 1999 with more than 25 years' experience. We act for tenants and consumers. Our main areas of work are housing disrepair claims against council and housing association landlords, irresponsible lending claims, and civil litigation. We do not act for the landlords or lenders we pursue. Our file handlers keep clients informed at every stage and explain in writing how a claim is funded before anything is signed. Rowan Rose Solicitors is a trading name of Rowan Rose Limited (company number 12916452), authorised and regulated by the Solicitors Regulation Authority (SRA number 8000843).


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

100 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(100)

48 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Service was great and also had regular…

Service was great and also had regular phone calls and updates from Awais (file handler) about my housing disrepair claim. Thanks for all the support and help throughout this.

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Rowan Rose Solicitors

Thank you for taking the time to leave such kind feedback. We'll make sure your comments are passed on to the team. Keeping people updated is something we work hard at, so it's great to hear it made a difference.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Such a good company to deal with

Such a good company to deal with , Joe was first class , kept me informed through the process and Payment , without this company I wouldn’t have had any clue that I had the option to claim , top class

9 de setembro de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for your kind words and for taking the time to leave a review. We'll make sure your feedback is passed on to the team. We're pleased you felt well informed throughout, and we appreciate your recommendation.

Rowan Rose Solicitors

Avaliado com 1 de um total de 5 estrelas

Well I can officially say they love…

Well I can officially say they love people being harassed had to report to the police as 6 upto 10 a day is ridiculous I haven't signed papers for simple fact the job that was done wasn't done properly at all so my belongings are ruined now I have to sort a skip is more money and now replace what I have lost these people are to be trusted just very good at harassing people for months.

8 de setembro de 2026
Avaliação não solicitada
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Resposta da Rowan Rose Solicitors

Dear Emma,

We are sorry to read this. We take concerns about the way we communicate very seriously, and the level of contact you describe is not how we expect anyone to be treated. We cannot discuss any individual's matter in a public forum, but we would like to look into this properly. Please contact us at ai@rowanrose.co.uk or on 0161 505 0150, and we will investigate and respond to you directly.

Rowan Rose Solicitors

Avaliado com 1 de um total de 5 estrelas

No win, no fee. But if you do win, no point as you only end up with pennies

I had a claim for mould in my house, was told i would receive £1,500, it went down to £1000 and after they won the case was told i would have £500 but today received £260 so i was shocked. They said i had rent arrears but ive never been behind on my rent in my life. They said they took other costs. I feel done over. Absolutely shocking. All about greed on all fronts.

7 de setembro de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Dear John,

Thank you for your feedback, and we are sorry you feel let down. We cannot discuss the details of any client's case publicly, as we owe a strict duty of confidentiality, but we want to make sure any settlement is fully and clearly explained. Please contact us at ai@rowanrose.co.uk or on 0161 505 0150, and we will go through this with you in full and respond in writing.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Excellent Firm and File Handler

Regular contact and updates when necessary. Clear information. No issues at all. Kind, friendly and helpful firm and I can't fault them. Very professional and I am most grateful that Saqib handled my case, and successfully! Saqib, my file handler has been Excellent 👌🏼 very professional, friendly, supportive, and has handled my case exceptionally! Thank you!

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Rowan Rose Solicitors

Thank you so much for this lovely review. It's great to hear you felt supported and well informed throughout. We'll make sure your kind comments reach the team, and we really appreciate you taking the time to share your experience.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Great solicitors

Great solicitors, kept me updated throughout and got me some compensation from the council. I didn't have to do anything, I would definitely recommend Saqib and the others at rowan rose

20 de agosto de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for your recommendation and for taking the time to write a review. We're really pleased you found the process straightforward and felt kept up to date along the way. We'll pass your kind words on to the team.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

I used Rowan solicitors when I had…

I used Rowan solicitors when I had exhausted all avenues with the council due to disrepair. They were very professional and kind. They took my case on and took all my evidence. They spent their time gathering more evidence, they were very thorough they called me with updates and guidance. They helped when the council were being awkward they kept by my side every step of the way for the last 2 years and we finally got a settlement. They are the best solicitors I have come to. They listen, they help and the donut all keeping the pressure of you and your family. I highly recommend this company for your peace of mind. Thank you so much for helping us.

Shannon 😁

2 de setembro de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for such a thoughtful and detailed review. We know how stressful it can be when things go on for a long time, so it means a great deal to hear that you felt listened to and supported, and that we helped take some of the pressure off you and your family. We'll share your kind words with the team, and we wish you all the best.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Had a great experiance with rowan rose…

Had a great experiance with rowan rose solicitors helped me every step of the way Awais my file handler was also great couldnt recomend them enough stress free also very kind and understanding

18 de agosto de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for taking the time to share your experience. We're so pleased it felt stress-free and that you felt supported throughout. Your kind comments will be passed on to the team, and thank you for recommending us.

Rowan Rose Solicitors

Avaliado com 1 de um total de 5 estrelas

Avoid!

Very disappointing experience with this mob.

I’ve received multiple invoices where the figures appear not to add up, and I have repeatedly asked for clarification and supporting documentation.

Communication has also been extremely poor. I have emailed them several times about my concerns, yet I’m still being chased for payment without receiving any answers.

My experience so far has been awful and far from what I expected from a professional claims service.

Avoid this mob like the plague.

14 de agosto de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Hello,

We are sorry to hear about your experience. Anyone who asks us to explain an invoice should receive a clear answer and the supporting information, and we should not be pursuing payment while those questions are still open. We cannot discuss any individual's account publicly, but we would like to put this right. Please contact us at ai@rowanrose.co.uk or on 0161 505 0150, and we will review the figures and respond to you directly in writing.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Mr Muhammed was handerling my case…

Mr Muhammed was handerling my case file,he was very helpful very understanding explained everything to me he got all my repairs done with the council.some of my repairs I was waiting for a few years there comming some time this month finally.before this company another company came round my street they never help me at all,never heard from them again.then this company came along and got the job done.they even got my compansion which I was greatfull for.thanks guys.

4 de maio de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you very much for your review. We're really glad you found the team helpful and felt everything was clearly explained to you. We appreciate you taking the time to share your experience, and we'll make sure your thanks is passed on.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I would say that this company are excellent, especially the person I dealt with Saqid (file handler) was brilliant and kept me updated every step of the way.

28 de julho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for your kind review. It's great to hear you felt kept up to date throughout. We'll pass your comments on to the team, and we really appreciate you taking the time to leave feedback.

Avaliado com 5 de um total de 5 estrelas

My case was dealt with the upmost care…

My case was dealt with the upmost care and was handled in a professional manner and I was kept informed of what was happening and I was informed of any update and I felt that all my conserns and queries were always answered, I was treated like my feelings mattered. I would definitely recommend.

I aslo got the result that I was told to and with the help of Aswais and his team I got a very good result and I am very happy with the work that has been done

24 de julho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for such a kind and thoughtful review. It means a lot to hear that you felt your concerns were listened to and that you were treated with care throughout. We'll make sure your comments reach the team, and thank you for recommending us.

Rowan Rose Solicitors

Avaliado com 1 de um total de 5 estrelas

Run by AI

I submitted a claim for unfair lending a month or so ago. Since then the only communication I’ve received is emails from what is clearly an AI chat bot. Despite having sent them 8 years worth of bank statements, I keep receiving emails from the chatbot asking me for the same bank statements multiple times. It’s clear that this claim is going nowhere, I doubt whether an actual human has looked at it.

15 de julho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Hello,

We are sorry for the frustration this has caused. We use automated systems for some routine correspondence, such as document requests, but every claim is handled by our legal team, and you should not be asked for documents you have already provided. We cannot discuss any individual's claim publicly, but we would like to look into this for you. Please contact us at ai@rowanrose.co.uk or on 0161 505 0150, and a member of our team will review your file and respond to you directly.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Won over

Didnt get off to the greatest of starts, but after having a lengthy chat with Joe the bloke is sound, was actually quite refreshing to speak to someone who actually shows empathy and actually wants to do the right thing

13 de julho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for your honest feedback. We're sorry things didn't get off to the best start, and we're glad the conversation helped. Listening and doing the right thing is exactly what we aim for, so it's good to hear that came across. We'll make sure your comments are passed on.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Had a very good experience with Joseph…

Had a very good experience with Joseph froggatt . Explained everything clearly . Helpednme with a claim I had with Vanquis and was happy with the results . Would
Definitely recommend again they were very helpful . My name is VICTORIA BELL

1 de julho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you, Victoria, for taking the time to leave a review. We're glad you found everything clearly explained and that you'd recommend us. We'll make sure your kind comments are passed on to the team.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Extremely professional

Extremely professional, polite who kept us informed every step of the way. They took all the pressure away from us . Many thanks Gary and Vanessa

19 de junho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you both for your kind review. We're really pleased you felt kept informed throughout and that we could take some of the pressure off. We appreciate you taking the time to share your experience, and we'll pass your comments on to the team.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Best solicitors on the market.

Could not recommend this company enough. awais has been fantastic throughout with the information he gave and constantly calling to let me know what stage I was at which kept me very reassured. Best solicitors in the game for sure.

16 de junho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for such a great review. It's good to hear that regular updates helped you feel reassured throughout, which is exactly what we aim for. We'll make sure your kind words are passed on, and thank you for recommending us.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Awais dealt with my case very well

Awais dealt with my case very well, making sure to Call and help me understand what each step was. He got me the best outcome and highly recommend him to anyone needing help. Thank you again

15 de junho de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you for taking the time to leave this review. We're pleased you felt each step was clearly explained along the way. Your kind comments will be passed on, and we really appreciate the recommendation.

Rowan Rose Solicitors

Avaliado com 5 de um total de 5 estrelas

Awais the file handler has dealt with…

Awais the file handler has dealt with our case very efficiently and nothing was too much trouble for him. Let us know eveytime he got a response and all procedures were done professionally. He's approachable to talk to and we felt confident with him dealing with our case.

27 de maio de 2026
Avaliação não solicitada
logotipo da Rowan Rose Solicitors

Resposta da Rowan Rose Solicitors

Thank you both for your review. It's lovely to hear you felt confident and comfortable throughout, and that the team was always approachable. We'll make sure your feedback is passed on. Thank you for taking the time to share it.

Rowan Rose Solicitors

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