Royal London Ireland, easy to make contact, not a ai answer machine which you sometimes have to shout your answer too, speaking to a real person in the matter of second. Spoke to a lovely lady Lorr... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Declan Kidd, made my experience great with ease, he was proficient and knowledegable but more importantly, friendly and understanding. Thank you for helping me resolve my query. Regards, Michel... Ver mais
A empresa respondeu
No long queue time. Very easy people to deal with e.g. polite, professional, patient, & helpful. Each person I spoke with over the past few weeks listened to query & simplified info. with clear com... Ver mais
A empresa respondeu
I was put through to helpful agent, easily, on phoning RLI. Information was sent promptly after the call via mortgage broker. Advise given on next steps.
A empresa respondeu
Detalhes da empresa
- Companhia de seguros
- Seguradora para Empresas
- Seguro Renda Familiar
- Seguro para Pessoa-cave
- Planos de Previdência Privada
- Provedora de Seguro de Vida Temporário
Escrito pela empresa
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Informações de contato
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlanda
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Excelente
3 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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The staff where very friendly and…
The staff where very friendly and helpful at the end of the phone and answer all my questions
20 de abril de 2026
Very helpful & customer service …
Very helpful & customer service experience was great. Lorraine was very helpful on the other end of the phone
20 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Customer service
I called the customer service to help with an issue in regards to policy,they sorted it out without much delay.Great service
17 de abril de 2026
Resposta de Royal London Ireland
Hi Divya,
We're happy to hear that our customer service team resolved your policy issue quickly. We appreciate your positive feedback and are glad we could help!
Kind regards,
Royal London Ireland
Excellent
Declan K. had provided me with excellent customer service and support. Thank you!
16 de abril de 2026
Resposta de Royal London Ireland
Hi Runette,
We're happy to hear that you received excellent customer service and support. We appreciate you taking the time to share your positive experience with us!
Kind regards,
Royal London Ireland
Declan Kidd Thank you
Declan Kidd, made my experience great with ease, he was proficient and knowledegable but more importantly, friendly and understanding.
Thank you for helping me resolve my query.
Regards,
Michelle
16 de abril de 2026
Resposta de Royal London Ireland
Hi Michelle,
We're happy to hear that your experience was great. It's wonderful that our team member was helpful, friendly, and understanding. We appreciate you taking the time to share your positive feedback and are glad we could resolve your query.
Kind regards,
Royal London Ireland
Resposta de Royal London Ireland
Hi Michelle,
We're so happy to hear that you found our service helpful and courteous! We appreciate you taking the time to leave us this positive feedback.
Kind regards,
Royal London Ireland
Resposta de Royal London Ireland
Hi Brian,
We are happy to hear that your experience went very well! Thank you for sharing your positive feedback with us.
Kind regards,
Royal London Ireland
The lady I was speaking too was very…
The lady I was speaking too was very helpful..
2 de abril de 2026
Resposta de Royal London Ireland
Hi Martina,
We're so glad to hear that our team member was able to provide you with effective assistance. We appreciate your positive feedback very much!
Kind regards,
Royal London Ireland
Resposta de Royal London Ireland
Hi Margaret,
We're happy to hear that our phone assistance was helpful and informative! We appreciate your positive feedback.
Kind regards,
Royal London Ireland
Resposta de Royal London Ireland
Hi Tomasz,
We're happy to learn that you experienced no waiting time and received informative, helpful advice. We appreciate your positive feedback and your time.
Kind regards,
Royal London Ireland
I was put through to helpful agent
I was put through to helpful agent, easily, on phoning RLI. Information was sent promptly after the call via mortgage broker. Advise given on next steps.
16 de abril de 2026
Resposta de Royal London Ireland
Hi Niamh,
We're happy to hear that you easily reached a helpful agent! We're also glad the information was sent promptly and the next steps were clearly explained. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Very easy !!
15 de abril de 2026
Resposta de Royal London Ireland
Hi Anthony,
We're happy to hear that you found the service helpful. We appreciate you taking the time to share your positive experience with us!
Kind regards,
Royal London Ireland
Resposta de Royal London Ireland
Hi Chris,
We're glad you found our service fast, efficient, and accurate. Thank you for your positive feedback; we appreciate it.
Kind regards,
Royal London Ireland
Speaking to Lorraine
Speaking to Lorraine, made me feel at ease. She knew exactly what i was wanting and was very quick and efficient. Very goodexperience
15 de abril de 2026
Resposta de Royal London Ireland
Hi Liz,
We're happy to hear that you felt at ease! It's wonderful knowing we could provide quick and efficient assistance. Thank you for sharing your very positive experience.
Kind regards,
Royal London Ireland
Friendly member of the Royal London…
Friendly member of the Royal London team that was able to answer all my questions
14 de abril de 2026
Resposta de Royal London Ireland
Hi Eoin,
We're so glad to hear that our team member was friendly and helpful in answering all of your questions! We appreciate you taking the time to leave us feedback.
Kind regards,
Royal London Ireland
Helpful
Lorraine was knowledgeable and very helpful, explained what I needed to do and was pleasant and polite.
14 de abril de 2026
Resposta de Royal London Ireland
Hi Shirley,
We're happy to hear that you found the service helpful, informative, and courteous. We appreciate you taking the time to share your positive experience with us!
Kind regards,
Royal London Ireland
knowledgeable and prompt service
14 de abril de 2026
Resposta de Royal London Ireland
Hi Richard,
We appreciate you taking the time to share your positive experience! We're happy to hear that you found our service knowledgeable and prompt.
Kind regards,
Royal London Ireland
A1 as always
I’ve always found the RLI staff to be exceptionally helpful and considerate. And my experience today was as exceptional as each experience so far. They’re quick to answer after a brief bot/filter ( option 1 for this department, option 2 for that department, etc…) and they’re genuinely considerate and supportive of whatever you’re trying to do. I was given multiple acceptable options and was able to cherry pick the support I received. Much appreciated as always.
13 de abril de 2026
Resposta de Royal London Ireland
Hi David,
We're happy to hear that our staff has consistently provided you with helpful and considerate support. We appreciate you noting the efficiency and care you've experienced. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
Questions were dealt with promptly …
Questions were dealt with promptly very good customer service.
10 de abril de 2026
Resposta de Royal London Ireland
Hi Anne,
We appreciate you sharing your feedback. We are so glad your questions were addressed quickly and that you received very good customer service.
Kind regards,
Royal London Ireland
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