No help with getting acct from this company because they were not clear on how to do so. Would never recommend them to anyone , they are nothing but con artists from the start. Stay away from them
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Veja o que dizem as avaliações
I was apprehensive at first from the reviews regarding time receiving the car, and registration but everyone involved communicated effectively by text, calls and emails. I did have to purchase a new b... Ver mais
my experience with rubycar has been fantastic. easy. and a way better experience than buying from a local dealership. i actually hesitated to buy a car from ruby car, based on some reviews ive seen on... Ver mais
My car buying process was seamless and simple. Every interaction was informative and ensured I got exactly what I need. Elizabeth Amador especially held my hand, followed up and made sure I love my ne... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
RubyCar by Avis is a national online retailer that allows you to shop thousands of high-quality, single-owner vehicles online, delivered straight to your door or picked up locally at any one of our designated Avis pick-up locations. With RubyCar, you can browse and shop our extensive inventory of low-mileage, competitively priced cars, and trucks with new inventory added daily.
Informações de contato
Estados Unidos
- rubycar.com
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have had to have my hand held…
I have had to have my hand held throughout this process. I absolutely love my vehicle!!
Rubycar by AVIS is credible and their…
Rubycar by AVIS is credible and their processes tie in to each other perfectly. The personnel are professional and very kind. They understand the needs of a car-buying-customer. Kayleigh, Jordan Moses and Cindy Grubbs are top notch. Excellence is mark I give them. Great works, Cindy.
I bought chev malibu
🙏🙏🙏🙏🙏🙏
“Mr. Alex Perez, financial advisor at Roby Car Sales, helped me tremendously in making my deal go through smoothly and perfectly. He followed up on everything, kept me informed, and was always easy to reach. I am very happy and truly appreciative of everything he did for me. Thank
Ali kashani 🙏🙏🙏🙏🙏
We were a little hesitant to buy a car…
We were a little hesitant to buy a car online, but the team we worked with made it such a breeze. They were responsive and helpful. We worked with Matthew for the car sale and Margie for the delivery and they both were so outstanding I can’t not give them a shoutout. They went above and beyond in making this as easy as an Amazon purchase.
Rubycar: Responsive, efficient, great service
The people at Rubycar were respecful and responsive. They brought my car far ahead of schedule and it's in great condition. The deal I was able to get was spectacular
Rubycar
Working with Margie Diaz
Recommend buying a car from Rubycar
Great people and services.
Received the car in about 10 business…
Received the car in about 10 business days even though it was during the holiday period. It's been a fantastic clean vehicle for a great price and fantastic shipping cost. Customer service has also been top notch. Would highly recommend.

Resposta da RubyCar by Avis
I have a very good experience the…
I have a very good experience the finance manager and the salesman did a great job and it executed

Resposta da RubyCar by Avis
Purchased 2022 Rav4 LE AWD
Purchased 2022 Rav4 LE AWD. There is minimal inspection prior to selling the vehicle. The car preparation was oil change and paint touch of rock chips.
1-Tires were worn, out of balance and caused horrendous vibration. I needed to put new tires on the car.
2- Front end was out of alignment. I needed front end alignment
3-Engine coolant in reservoir was empty(not even visible). I needed to add coolant
4. Cabin A/C filter was filthy black moldy which caused an unbearable smell
5-Winshield was full of chips and cracks
6=Brake calipers were all pitted as if someone tried to clean with very harsh solvent
7-Brake calipers rusted and also pitted
This vehicle had only 23k miles which is very suspect. You will not have any vehicle maintenance history of the vehicle because Avis does their own inhouse maintenance using non-OEM parts.
In addition, make sure to verify what vehicle build you are getting because rental car companies order cars of the cheapest level leaving out many options. And, they charge just as much as other dealers in add on fees to your purchase.
Excellent experience.
My purchase from Ruby car has been seamless from start to finish. My sales rep Richard Toleu has been with me every step of the way verifying delivery of the car and following thru on all of my questions. A special thank you to Angela Stein in finance for all of her help with the paperwork and registration and always keeping me updated. Thank you to Joseph and Margie for authorizing my tires to be replaced with brand new Michelin tires. I just received my permanet registration today in plenty of time before my temporary tag expired. If you want a great value on a car and a seamless pleasurable experience Ruby car is the place to do business. They have exceeded all of my expectations. Thanks again to everyone at Ruby car for making this the best buying experience I ever had purchasing a car and I have bought a lot of them. They even provided an extended warranty with the car
Great Experience; Fast Registration
I had a great experience! Long story short, my old car got hit-and-run while it was parked and unfortunately totaled. I shopped around for a Kia and RubyCar had my dream car for quite cheap (even a Black Friday discount on top of it)! I was worried that my license plate wouldn't arrive as fast, but they took only one month to mail it to my doorstep. Milton was checking in on me and making sure I was happy with my experience too!
RubyCar- 5 Stars!
The application and financing process was made easy with the help of friendly RubyCar representatives. I have had great communication every step of the way. I was pleasantly surprised to have my new vehicle delivered 5 days earlier than expected! I had my temp tags printed and ready for the car. If I do have any delays with the registration I am confident that the team will work through this with me. I would recommend RubyCar to friends!
Don't trust pictures or their inventory
They will sell you a car without confirming whether the car is even working as expected.
I purchased a 2020 BMW a few months ago and then it got sent to the repair shop without my knowledge. I inquired about when it will be sent to me, no one could give me an answer.
Long story short, I cancelled the purchase but now still don't have a full refund. Stay away, don't say you have been warned. When you do get screwed over by this company, remember this post you read from me.
Excellent Online Car Dealer
This is my 2nd car purchased from the online car dealer Rubycar.com.
My first car was a 2018 Nissan Altima SR model. Juan Cajigas, a financial advisor, smoothly helped me with the financing without a hiccup. The dealer allowed me 7 days test drive the vehicle and gave me 2 years warrantee with the purchase. During the test drive period, I found a minor mechanical and lighting problem with a dead light bulb and a wheel alignment. Margie Diaz and Ruby-Car paid for the repairing services in full, no question asked.
From the excellent experiences on the first purchase, I again bought a 2nd vehicle with the online car dealer Rubycar.com. My 2nd car was a beautiful 2023 Mazda CX-30 Carbon model. Juan Cajigas, a financial advisor, smoothly helped me with the financing without a slightest problem. Came with the purchase, I was also received 7 days test drive and 2 years warrantee concurring with the manufacturer warrantee. During the test drive period, I found a non-performance impact minor scratch on roof top and uncut key. Again, Margie Diaz and Ruby-Car paid for the body services and programming the uncut key in full, no question asked.
I have nothing but totally positive and trustworthy experiences with Juan Cajigas, Margie Diaz and Rubycar.com.
I will absolutely buy vehicle(s) from this online car dealer again in future. I highly recommend this online car dealer Rubycar.com.
Margie Diaz made this experience go…
Margie Diaz made this experience go from horrible to amazing with a few phone calls to fix up other peoples mistakes along with constant and consistent communication and even opened up her lines for communication on her days off. Beyond grateful for her.
I would be careful buying from this…
I would be careful buying from this company. I contacted them regarding a 2023 Tacoma. They won't provide the actual pictures of the vehicle. You can spot on their website that the outside pics are from different showrooms, not of the same car, and the inside pics have gauges showing different fuel levels. They probably reuse the same standard pictures of a fully loaded Tacoma and add one actual pic of the odometer. So, if you think your car will have all the options shown in the pictures, think again. You cannot see the vehicle in person as well. They offer a 7-day refund, but you won't get federal, state, or county taxes (and dealer's fees) back. I am staying away from them.

Resposta da RubyCar by Avis
I need my plates
I'm not a very good place to get a car from I'm still waiting for my license plates haven't got them yet haven't heard from them can't get in contact with them it's really nerve-racking police are trying to tell my car and I pay for it it's really upsetting

Resposta da RubyCar by Avis
Everyone was very helpful
Everyone was very helpful, caring and stayed in contact with me to make sure I was taken care of and had all the information I need. It was a very smooth process and I appreciate everyone who went through the process with me.
Lier,thief,con artists
Lier,thief,con artists, that's the name of My SO CALLED FA,CHRISTIAN LOPEZ,NEVER DEAL WITH HIM OR RUBY CAR,HE LIED ABOUT MY APPROVED APR,PUT FALSE INFORMATION ON MY CREDIT APPLICATION AND SAID OH DNT WORRY WNT CHANGE A THING,WANTED TO CHARGE ME OVER $2461.00 ABOVE ACTUAL PRICE,I HAD DONE MY RESEARCH,WHAT A CROOK,NEVER DO BUSSINES WITH THIS GUY OR RUBYCAR,EVER.BE CAREFUL
Same experience as you've read about
Same experience as you've read about. Paid cash for the car. Not sure the pictured car was the same that arrived. Color right ... but it was supposed to have leather seats ... but it doesn't. I purchased it on June 3rd ... got the car June 26th, but the temporary license expired on July 6th. Now I technically can drive the car. Plates and Title still in the abyss of delivery!! Avoid this company!!!

Resposta da RubyCar by Avis
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