Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Top service! Many thanks for the swift, secure delivery. Bonus for not using Evri or Inpost/Yodel.
There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Ver mais
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Ver mais
4,6
Excelente
230 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wheely wheely good.
Exactly what I was after at a good price. Arrived promptly and very well packed. I had entered an on line chat prior to purchase which provided all the right information. Excellent se4vice, will definitely use again.
28 de abril de 2026
The mudguards look great
The mudguards look great but I am hanging on to the old ones until they break again. I’m keeping these new ones in reserve until the old mudguards break. I’ve repaired the old front mudguard with pop rivets but I don’t think it’ll last long. So I can’t give a review of the new mudguards yet. I haven’t even opened the package yet. Could not possibly comment.
28 de abril de 2026
Super company to deal with
Super company to deal with. I ordered a pair of Sunglasses which came really quickly.
Sadly they didn't fit and I returned them but Royal Mail "lost" them and then found them and tried to charge extra postage.
Alfie from RUK Bikes took it upon himself to sort out the problem for me - how refreshing an attitude.
Thanks Alfie :-)
29 de abril de 2026
Avaliação não solicitada
Took over a week to ship
Took over a week to ship and after an initial response to email saying they’d look into it, I then heard nothing (although I did eventually revive the product)
29 de março de 2026
Resposta da Ruk Bikes
Thank you for your feedback. I am glad the product reached you safely, though I am sorry to hear you felt the process was a bit disjointed.
To clarify the timeline for other customers, the Bank Holiday weekend did mean that Royal Mail services were not operating, which unfortunately added a few days to the standard shipping window.
Regarding our communication, we did aim to keep you updated once we looked into the status of your parcel. We're sorry if our follow-up didn't meet your expectations or felt delayed; we always strive to provide clear information as soon as it becomes available from the courier.
We appreciate your patience during the holiday period and hope you're happy with the product now that it has arrived
Perfect experience
I ordered a rear wheel for my mtb. It arrived after 4 days, faster than I expected i ordered on Saturday. Wheel was well packed and it was true.
31 de março de 2026
Excellent service
Excellent service, super fast delivery very impressed, and a good price,
27 de março de 2026
I brought a front and back wheel
I brought a front and back wheel, including tyre in a tube disc brakes cassette they are both amazing. I very very recommends this company and great customer service as well.
26 de fevereiro de 2026
Excellent customer service
Excellent customer service. Quick delivery and highly responsive.
6 de março de 2026
Cheaper than eBay or Amazon very fast delivery
Cheaper than eBay or Amazon. The part I needed was a 3 weeks delivery, Ruk-bikes delivered the part in 48 hours. Highly recommended
23 de fevereiro de 2026
Delivery was very quick
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99 shipping costs.
Feel I’ve been conned here if I’m honest.
26 de fevereiro de 2026
Ordered 2 new tyres quick delivery and…
Ordered 2 new tyres quick delivery and good quality
6 de janeiro de 2026
Great prices and great customer…
Great prices and great customer service. First time using them but will definitely use them again in the future.
5 de janeiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.