Having had to pull out of an event at late notice due to an injury, upon emailing the team, I received a rapid reply with a super kind offer - get fit again, send a screenshot, and they’d send out the... Ver mais
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Veja o que dizem as avaliações
I had a very good experience at their event. At the race HQ all the tents were clearly marked, there were plenty of portaloo which is very important and regular announcement where was the start and... Ver mais
A empresa respondeu
Love running at Runthrough events! So many event choices, and so well organised. The staff are always so lovely and helpful and make the events such an amazing atmosphere. I always recommend Runthroug... Ver mais
A empresa respondeu
A predominantly flat route through some very scenic Warwickshire countryside made even better by a fantastic spring weather which was pretty much ideal for both runners and spectators alike. A wel... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.
Informações de contato
London/Manchester, Reino Unido
- info@runthrough.co.uk
- runthrough.co.uk
4,4
Excelente
964 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Anitree Racecourse
Despite the cold weather I can always say that I've always enjoyed the RunThrough Events through out the year at Aintree Racecourse,its a nice flat route and i will be definitely be at the next running event here at Aintree Racecourse 🏃♂️ Thank you & Well Done 👏
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Martin, thank you for sending us a review of your experiences - your continued support doesn't go unnoticed! I have passed on your thoughts to the team and we look forward to seeing you again at Aintree soon :)
RunThrough Events Team
I have volunteered on a couple of occasions with RunThrough. What fantastic people to deal with. Had a couple of queries over the last week and both have been dealt with brilliantly. Had an issue where my daughter needed to last minute swap events and also I stupidly volunteered to help at a few events but didn't make a note of where or when😳
Dealt via email with the team to switch my daughter's race event and again I needed the team to chase up my details/order number and all of Paul,Mark & Darlene were brilliant. Then Corrine sorted my Volunteer roles within minutes of me emailing. A big thanks also to Larren on the RunThrough UK Chat FB page for pointing me in the right direction. Everybody has been a credit to the company and standout from the ordinary.
If anybody is considering running a race or volunteering then go for it. If you volunteer then you can earn race credits and then enter a race "for free" and the volunteering shows you just how much goes into each event. Definitely 5* from all the people I have dealt with.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Stu, what incredibly wonderful words from yourself, thank you so much for taking the time to share these thoughts with us. We are glad that you were able to sort your queries with us at RunThrough and thank you so much for taking the time to volunteer, it is people like you that make our events! Best of luck to your daughter and yourself on your next race with us, we cannot wait to see you again at the start line :)
Great Event, the energy and atmosphere amazing
I’ve taken part in a few RunThrough events recently, and honestly, they’ve been nothing short of incredible.
Each one has had such an amazing atmosphere, from the energy at the start line to the cheers all the way around the course. The staff and volunteers are always so friendly, supportive, and full of enthusiasm, which really makes a difference on those tougher miles.
What stands out most is how well-organised and welcoming these events are. Whether you’re running for a PB, taking it steady, or just there for the experience, everyone feels part of something special. The sense of community, positivity, and encouragement is unmatched.
RunThrough really know how to make every event memorable, I can’t wait to sign up for the next one!
1 de fevereiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Chris, Thank you so much for your kind words, we are so glad that you had a fantastic experience with us at RunThrough! We hope you have been resting up since race day and we are looking forward to seeing you again soon :)
Great experience for all levels
I've run all my races with run through and very much enjoy all aspects. The event hub, the encouragement, the warm ups, the availability of support. They are always exciting and you feel like it's just for you!
1 de fevereiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Mrs Russell. Thank you for sharing your thoughts with us - we are glad that you have chosen us for your racing experiences! It sounds like you have done a few events with us, so a huge well done on all of your achievements and we hope to see you again very soon!
Absolutely love runthrough great events…
Absolutely love runthrough great events where I run at delemere forest can't wait to add 2026 to my collection 👍🫶💯
31 de outubro de 2025
Avaliação não solicitada
Resposta da RunThrough Events
Hello Jas! Thank you for sharing your thoughts - we look forward to seeing you again this year at Delemere Forest and in other areas too. Well done and best of luck!
Be aware
Be aware. They send no confirmation or receipt of your entry. I therefore assumed it hadn't gone through so entered again for a race and was then charged twice. They told me they don't do refunds. Very poor systems. Won't be racing with them again.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hi Laura, sorry to hear you didn't receive a receipt of entry. Our event entries always should always come with an automated receipt once you've signed up, so we can only apologise for this not coming through. Hopefully you have received our customer service response, it seems our system hadn't flagged two entries as two different names/emails were used. We are sorry again for the inconvenience, if you need any further assistance, please respond to the chain of emails.
I volunteered and never received my…
I volunteered and never received my race places and kit that I was due. I've emailed many times and no one gets back to me. I know others have had problems too. I used to recommend to my friends and running clubs and have stopped doing so. So disappointed and unfair!
27 de janeiro de 2025
Avaliação não solicitada
Resposta da RunThrough Events
Hi Matthew, we're really sorry to read this. Please could you send us an email to; info@runthrough.co.uk and we will make sure this is set as a priority to rectify. We will also pass your feedback onto our customer service team.
Dreadful
Dreadful experience from start to finish… wrong prices on website, additional parking paid for which didn’t exist, and wrong start times shown on RunThrough emails/ event website.
25 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Elle, hope that you are well. We would like to investigate this further so we can support you in any way that we can to rectify any issues that we may be unaware of. Please could you send us an email (if you already haven't) to - info@runthrough.co.uk so we can create a better experience for you. Thanks and hope that you had a great race overall.
I made a special trip for a weekend in…
I made a special trip for a weekend in Chapstow which initiated running the Chapstow Racecourse 10k and glad I did. It was a fab event and well organised and a challenging route, ideal for running training. I highly recommend this event.
25 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Chris, thanks for sharing your thoughts and a huge well done to you on your race! We hope that your experience means that we will see you again soon but are resting up for a couple of days post-event :)
Amazing organisation and very friendly…
Amazing organisation and very friendly team of Marshalls. Clear direction information when doing laps. Great atmosphere.
18 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello there, thank you for taking the time to review and share your kind words with us about your experience with us at RunThrough! A huge well done on your race and we hope to see you again soon :)
Very poor customer service
Company changed dates of the event. Took me over 7+ emails to gets a refund on my event, despite making it extremely clear on the first time that I did not want any other options.
Customer service lack the ability to read and address concerns appropriately, they just have a default script that they have to use.
Dissatisfied.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello William. Thanks for sharing your feedback. We’re sorry to hear about your experience and that the resolution took longer than expected. That’s not the standard we aim for, and we’ve shared your comments with the team to help improve how we handle similar situations in future. We hope that you are able to join us for an event soon!
A great experience for a Sunday morning…
A great experience for a Sunday morning with my family
18 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Thank you Yalcin for your review, it was great to have you and your family join us at our event at RunThrough! We hope to see you again soon and a huge well done on race day!
Newcastle (Quayside ) 10k
Just completed the Newcastle 10k (Quayside - 17.01.26). Excellent. Would recommend. Route & marshals clearly marked, bag drop easy, covered, manned all the time and secure. Loads and loads of port-a-loos. Great atmosphere and great bit of bling at the end.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Clare, super glad that you had a great experience here with us at RunThrough! The Newcastle 10k event was a huge success and you were a huge part of that - well done! Thanks for sharing your feedback, I have passed this onto the team as they will be happy to hear your thoughts. We hope to see you back racing with us soon :)
Well Organised Event
Clear comms and well organised on the day. Staff and volunteers were friendly and encouraging. Just felt that there should be group/family deals particularly as I'm introducing the kids to running, otherwise an expensive outing compared with other activities.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Rosh, I am super glad that you had a great time with us at RunThrough! We love when families come along to enjoy the day together - they are our future! Well done to you and your family. Thanks for your feedback, we do actually do group discounts already on our website, however, feel free to email us for some support on this and we can get you back racing with us again as a family :)
Well organised …
I have now entered several Run Through events and each one has been really well organised. The race day village is great and gives a ‘big event’ feel.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Michael, thanks for sharing your feedback and we love that you had a great time at our event! We hope to see you again soon and well done on your racing!
First event all friendly and helpful…
This was my first official event. all the staff were friendly and helpful, very nicely organised and run (pun intended)
17 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Lukasz, thanks for sending in your feedback, it is greatly appreciated! Well done on running your first official event with us, I know it can be a daunting task, but we know that our team will do anything to make our first timers feel comfortable with us at RunThrough. We hope that you had the support you needed and we hope to see you again soon :)
This was my fourth event wel…
This was my fourth event well organised.
My only issue is that at all the events I've ran with runthrough 2 marathons 2 half marathons the course is always short .
Not just for
many people I spoke to on day of event
11 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hello Darren, thanks for taking the time to send in your feedback.
I just want to assure you that all of our races have been professionally measured and granted a certificate for each of our distances, which can be available upon request.
With a lot of our parks/venues, runners really struggle with GPS due to the high rises and tall trees. This tends to cause issues with the overall distance on the watch once completed and will be an issue amongst others too.
Battersea park and Tatton Park are the worst locations for GPS so this will show up on your overall result. If you ran one of these events, do know that these will be measured appropriately prior to event day.
Do email us if you need any more information or have any questions. Thanks again and we hope to see you soon!
as always an excellent atmosphere
as always an excellent atmosphere
on the web site sometimes 2 different starting points
ex: timber lodge and Olympic park
10 de janeiro de 2026
Avaliação não solicitada
Resposta da RunThrough Events
Hey Garry, thanks for sharing your feedback! I have passed this forward to the team - we are super glad that you had a great experience with us at RunThrough and well done on your race. We hope to see you again soon :)
On the whole the races are well…
On the whole the races are well organised and run smoothly apart from if you are doing the half marathon the first few laps are good and then it gets very busy when they start the 10k and 5k so very difficult to get past the slower runners and very congested
7 de dezembro de 2025
Avaliação não solicitada
Resposta da RunThrough Events
Hello Lisa, thank you for taking the time to review our races. I have passed on your feedback to see where improvements can be made, and hope that this didn't take away from your race experience. We hope to see you again soon and a huge well done on your half marathon race!
A class race with a brilliant team of…
A class race with a brilliant team of organisers. Every RunThrough race I attend has me booking the next race immediately after. Can’t wait for the next!
14 de dezembro de 2025
Avaliação não solicitada
Resposta da RunThrough Events
Hello Ricky, thanks for your kind words, we are super glad that you have enjoyed your experience here with us at RunThrough that you keep coming back - let us know how you get on in your next event as we always love to hear your stories and we will see you again very soon! Best of luck :)
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