very convenient for a handicapped person. The post office is much more accessible than the passport office. the form's instructions could be simpler i.e. some requirements need explanation email a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
So far this process has been relatively simple. However I have yet to obtain my passport. When it arrives I will submit my wife’s information. I’m somewhat skeptical at this time as the last step need... Ver mais
A empresa respondeu
I am a senior and only have a tablet. I needed to renew my passport for upcoming travel. I went on line, found the site. I could not believe how easy and uncomplicated the application was…..( you know... Ver mais
A empresa respondeu
The instructions were clear and the form was straightforward. We experienced a couple of times when entering data that changed tall letter to a short and the postal code required a space. I am only me... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are your trusted online source for Canadian passport application assistance. Simplify your experience— utilize our smart-form automated wizard to ensure your application is completed and avoid unnecessary delays.
RushMyPassport.Ca
Escrito pela empresa
- The Most Convenient Way To Get Your Canadian Passport
- - Passport Renewal - Replacement for Lost, Stolen, or Damaged Passports - New Adult Passport - Child Passport - Name Change
Informações de contato
Estados Unidos
- rushmypassport.ca
4,2
Muito Bom
86 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
my questions were answered.
21 de maio de 2026
Resposta da RushMyPassport.Ca
Thank you for your feedback! We’re glad to hear that your questions were answered and that we could assist you.
We truly appreciate you taking the time to share your experience! 😊
Resposta da RushMyPassport.Ca
Hello,
Thank you for your wonderful feedback! We’re glad to hear you received helpful, pleasant, and informative assistance from our team.
We truly appreciate you taking the time to share your experience! 😊
Resposta da RushMyPassport.Ca
We're happy to hear that you had such a quick and efficient experience! It's great to know that you found our service and layout impressive. Thank you for your positive feedback.
READ THIS FIRST BEFORE YOU DO IT
After paying and completing the information for my child's passport application, they sent me a half-completed ADULT RENEWAL application as my end result/product, saying it is 100% complete. They also sent a useless personalized CHILD PASSPORT ORDER INSTRUCTIONS. All it indicates is one bullet point referring to an ADULT SIMPLIFIED RENEWAL PASSPORT APPLICATION they uselessly filled out, telling me where to sign and to 'gather required documents as instructed'. That is literally it. I selected child passport at the beginning of the process and entered all of the fields accurately, including the birthdate indicating my child is currently 12 years old.
There is no obvious way to contact them for help. If anyone from this company can read this, I expect my money back. If anyone would like help completing their own applications, Google is more helpful. Don't waste your money or the time of your life it takes to complete their fields that could lead to the wrong result (entirely) in order to receive something you can accurately get yourself for free.
11 de maio de 2026
Avaliação não solicitada
Resposta da RushMyPassport.Ca
Good morning, We’re very sorry to hear about your experience and understand your frustration regarding the application type and the documents you received.
This is not the experience we aim to provide, and we take concerns like this seriously. A member of our team will be reaching out to assist you further and review your concerns in detail.
Getting it done was important.
8 de maio de 2026
Resposta da RushMyPassport.Ca
We appreciate your feedback and are so glad we could meet your needs. Thank you for taking the time to share.
Easy and very convenient!
3 de maio de 2026
Resposta da RushMyPassport.Ca
Thank you for your kind feedback! We’re glad to hear you found the process easy and convenient.
We truly appreciate you taking the time to share your experience! 😊
Resposta da RushMyPassport.Ca
Glad you had a great experience!
I stupidly allowed my Passport to…
I stupidly allowed my Passport to expire in February, discovered this last Thursday and at the same time had previously booked a trip to Mexico April 11th. I had a week to obtain a renewed Passport. While I did have to wait five hours in the passport office on Tuesday I was able to pick up my renewed Passport yesterday and am able to travel tomorrow . All the staff at the new Granville Street office were extremely helpful and obviously motivated to try and process this difficult renewal situation as quickly as possible.
7 de abril de 2026
Resposta da RushMyPassport.Ca
We're happy to hear that our team was able to assist with your passport renewal and help you travel to Mexico. We appreciate you taking the time to share your experience.
Easy to find -
Easy to find -
Easy to understand -
Easy to complete -
Easy to attach the picture -
Overall a great experience -
Just waiting for my passport -
24 de março de 2026
Resposta da RushMyPassport.Ca
Thank you for your wonderful feedback! We’re glad to hear the process was easy to find, understand, and complete from start to finish.
We appreciate you sharing your experience and hope you receive your passport soon! 😊
Wait time to see an employee
Wait time to see a passport employee was 1 hour which is much too long.
20 de março de 2026
Resposta da RushMyPassport.Ca
We understand how frustrating long wait times can be, especially when you’re trying to complete something as important as a passport service. Waiting an hour is certainly not ideal.
Thank you for sharing your feedback it’s valuable and helps highlight areas where improvement is needed.
Passport Renewal
Renewing our passports at Service Canada was efficient. Our advisor was awesome, she was efficient, kind and took her time with us.
19 de março de 2026
Resposta da RushMyPassport.Ca
Thank you for sharing your experience! We’re glad to hear that your passport renewal process was efficient and that your advisor provided kind and attentive support throughout.
We appreciate you taking the time to share your feedback!
This site misleadingly presents itself…
This site misleadingly presents itself as a government affiliate to charge an unnecessary $89 service fee. While they facilitate the renewal, they provide little benefit over the official process:
No Speed Advantage: They imply faster processing by asking for travel dates, but the turnaround time is identical to the official government service.
Deceptive Interface: Their "process timeline" is merely a static image rather than a functional tracking tool.
Redundant Service: They simply provide a Canada Post label addressed to the same passport office you would use regardless.
You are paying a premium for a middleman to handle a task you can complete directly and more securely through official channels.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da RushMyPassport.Ca
We’re very sorry to hear about your experience and understand your frustration. We take concerns like yours seriously and want to help clarify and address any confusion.
Our service is designed for travelers who may need additional guidance, document preparation support, and assistance navigating the passport process more efficiently. A member of our team will be reaching out to you directly to review your experience and provide assistance.
Thank you for bringing this to our attention we appreciate the opportunity to address your concerns.If you would like immediate assistance or clarification , please contact RushMyPassport Canada support at (833) 436-7065, and an agent will be happy to help resolve this for you. Thank you for your patience.
Wrong instructions.
The instructions said to place it in a FedEx envelope and yet the label was a Canada Post form instead of the FedEx label.
I went to the FedEx site to send it and was said they could not do it as it had a Canada Post label and they gave me instructions to the nearest Canada Post site.
19 de janeiro de 2026
Resposta da RushMyPassport.Ca
Thank you for bringing this to our attention, and we’re sorry for the confusion you experienced. We understand how frustrating it can be when shipping instructions and labels do not align.If you would like immediate assistance or clarification , please contact RushMyPassport Canada support at (833) 436-7065, and an agent will be happy to help resolve this for you. Thank you for your patience.
I arrived at 7:45 am
I arrived at 7:45 am. I waited in a short line until 8:30. I was on my way home before 9:15am. Great efficiency and service
12 de janeiro de 2026
Resposta da RushMyPassport.Ca
Thank you so much for sharing your experience! We’re delighted to hear that your visit was smooth, efficient, and well-organized, and that you were in and out so quickly
We truly appreciate your feedback and are glad we could assist you. If you ever need help in the future, please don’t hesitate to reach out to us at support@expeditedtravel.com
or 877-503-9838. Safe travels!
Resposta da RushMyPassport.Ca
Thank you so much for your wonderful feedback! We’re thrilled to hear you received your new passport in just 3 days that’s fantastic news. We truly appreciate you choosing our service and are glad we could help make the process fast and smooth for you.
Very organized app
Very organized app. I sent in my application with no problem.
However, I think I gave the wrong credit card information.
My card was used by an unauthorized person so cancelled.
How do I get the proper information about my other credit card to the passport people?
My better information is...
President's Choice Financial Mastercard:
5181 2717 5465 6434
Expiry date: 09/30
Security: 836
Thx for you help is rectifying my problem.
Wayne Tennant
519-971-9055
29 de dezembro de 2025
Resposta da RushMyPassport.Ca
Hello Wayne, thank you for reaching out and for sharing your experience. We’re glad to hear the application process went smoothly, but we’re sorry for the concern regarding your payment.
For your security, we recommend please do not share credit card details publicly. To safely resolve this, we’d like to connect with you directly and guide you through the secure steps to update your payment information or review your account.
Please contact our support team at support@expeditedtravel.com
or call 877-503-9838, and a member of our team will be happy to assist you promptly. Thank you for bringing this to our attention—we look forward to helping you get this resolved.
Make sure you have all your info in front of you before you start
Easy to navigate 18 pages
18 de dezembro de 2025
Resposta da RushMyPassport.Ca
Thank you for sharing your experience! We’re glad to hear the process was easy to navigate, and that having everything ready upfront helped things go smoothly. We appreciate your feedback and are happy we could assist you through the application process.
Was very easy to use and to complete
Was very easy to use and to complete, except the section to fill out regarding postal code as it kept showing zip code not postal code
21 de dezembro de 2025
Resposta da RushMyPassport.Ca
Thank you for your feedback! We’re glad to hear that the process was easy to use overall. We appreciate you letting us know about the postal code section, and we’ll make note of this to help improve the experience for future users.
We look forward to assisting you with any future passport needs!
Resposta da RushMyPassport.Ca
Thank you for your review! We’re glad to hear that the online guidance was helpful during your process. Our team works hard to make the experience clear and easy, and we appreciate you taking the time to share your feedback. If you need any assistance in the future, we’re always here to help!
Very easy to follow
Very easy to follow. Just disappointed you could not print from an ipad
4 de dezembro de 2025
Resposta da RushMyPassport.Ca
We're happy to hear that it was easy to follow. We appreciate your feedback regarding printing from an iPad and will consider it.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.