Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Ver mais
A empresa respondeu
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
A empresa respondeu
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Russwood
Escrito pela empresa
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Informações de contato
Station Sawmill, PH20 1AR, Newtonmore, Reino Unido
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Excelente
305 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy order on the website and timely…
Easy order on the website and timely delivery
11 de julho de 2024
Resposta da Russwood
Hi David, thank you for taking the time to leave us a 5 star review!
Larch cladding system
The entire process with Russwood from enquire to delivery went very smoothly, with very professional staff assisting on every occasion. The larch cladding and associated support system, is very well designed, well manufactured and looks fantastic.
5 de julho de 2024
Resposta da Russwood
Hi Patrick, thank you for leaving us a great review. We are delighted to hear you were impressed with your service at Russwood. Please don't hesitate to get in touch if there is anything further we can help with.
Resposta da Russwood
Hi Chris, thank you for leaving us a 5 star review!
Larch cladding
Good attention at the yard
Efficient delivery
High quality product
Great finished result
3 de junho de 2024
Resposta da Russwood
Hi Roddy, thank you for leaving us an excellent review. We are delighted to hear you are happy with your service at Russwood, along with your Scotlarch® cladding. We look forward to working with you again on future projects.
Great service and product
Very helpful with their product advice. Nothing was to much trouble. Ordered cladding and flooring, hassle free. Dealt with sales, accounts, despatch and delivery driver, all great.
15 de maio de 2024
Resposta da Russwood
Hi Emma, thank you for taking the time to leave us a 5 star review. It's great to hear our team of timber experts were on hand to help at every step of the process. Please don't hesitate to get in touch if there is anything further we can help with.
All good & hassle free with no issues
All good & hassle free with no issues, will use again ..
23 de maio de 2024
Resposta da Russwood
Hi Jim, thanks for taking the time to leave us a great review. We look forward to working with you again in the future!
Quality product and great service all…
Quality product and great service all round.
22 de abril de 2024
Resposta da Russwood
Hi Michelle, thank you for leaving us a 5 star review! Please don't hesitate to get in touch if there is anything further we can help with.
Great product good service
Great product good service
Only down side long lead times
1 de março de 2024
Resposta da Russwood
Hi Graham, thank you for sharing your feedback with us. We're delighted to hear that you're satisfied with both our product and service. We are always trying to be more efficient and reduce our lead times and appreciate your feedback.
Resposta da Russwood
Hi Nick, thanks for taking the time to leave us a great review!
Great company ,everything well…
Great company ,everything well explained and detailed
21 de março de 2024
Resposta da Russwood
Hi Angus, thanks for taking the time to leave us a great review! Please don't hesitate to get in touch if we can be of any further assistance.
Very quick dispatch and delivery.
I ordered wood treatment online. It arrived within 36hrs, which is pretty remarkable given our very rural location in Wales.
21 de março de 2024
Avaliação não solicitada
Resposta da Russwood
Hi Moira, thank you for taking the time to leave us a review. It's great to hear our courier service exceeded your expectations. Please don't hesitate to get in touch if we can be of any further assistance.
Oak flooring order and delivery
From time of placing my order to delivery everything went smoothly and I was contacted with delivery dates and times with the lorry driver giving me an hour's notice of when he was to arrive. Also the oak engineered purchased from Russwood was excellent quality and I wouldn't hesitate in dealing with Russwood in the future.
29 de fevereiro de 2024
Resposta da Russwood
Hi there, thank you so much for leaving us a lovely review. It's great to hear you were satisfied with your experience using Russwood. Please don't hesitate to get in touch if there is anything else we can do to help.
Ease of order with a meeting and plans.
Ease of order with a meeting and plans.
Delivered before expected date.
Good communication and acceptance with your own transport.
19 de março de 2024
Resposta da Russwood
Hi Sandy, thank you for taking the time to leave us a great review. Please don't hesitate to get in touch if we can be of any further help.
The Value of a Visit to Russwood in Newtonmore
I visited Russwood Timber in Newtonmore and received a tour of the Product displays, which included a sample-view of the substrate construction that Russwood recommends, all of which clarified my understanding of the cladding techniques that they have developed.
24 de janeiro de 2024
Resposta da Russwood
Hi Peter, thanks for taking the time to leave us a 5 star review! We are so glad you found your visit helpful. Please don't hesitate to get in touch if there is anything else we can do to help.
Russwood have high quality timber with…
Russwood have high quality timber with great service. would highly recommend!
28 de fevereiro de 2024
Resposta da Russwood
Hi Gregor, thank you for taking the time to leave us a great review! We are so glad you had a good experience using Russwood.
Great cladding and screws if rather…
Great cladding and screws if rather expensive these days like most things.
27 de fevereiro de 2024
Resposta da Russwood
Hi Toby, thank you so much for taking the time to leave us a great review. Please don't hesitate to get in touch if there is anything further we can do to help.
The product was delivered quickly
The product was delivered quickly, as ordered, with a minimum of fuss.
24 de fevereiro de 2024
Resposta da Russwood
Hi Bryan, thank you for leaving us a great review!
Top quality flooring and service
We would like to thank Russwood for there friendly and efficient service.
They supplied top quality hardwood flooring at a very reasonable price.
Would recommend to all and would use them again.
18 de janeiro de 2024
Avaliação não solicitada
Resposta da Russwood
Hi James, thank you for leaving us a great review. We look forward to working with you again in the future.
Resposta da Russwood
Hi, thank you for taking the time to leave us a great review!
Russwood Ltd and Graham Whitfield - brilliant…
I have just finishing cladding a new house with larch from Russwood Ltd with their innovative Si00x treatment. Graham Whitfield MD managed the sale and delivery of really superb quality wood. I cannot praise him or his company enough. Everyone working there made the experience incredibly easy. My builder is thrilled with it and me too:)
16 de novembro de 2023
Avaliação não solicitada
Resposta da Russwood
Hi Clare, thank you for taking the time to leave us a great review. We are delighted to hear you had a great experience with Graham and have passed your feedback on to him. Please don't hesitate to get in touch if there is anything else we can do to help.
A Experiência Trustpilot
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