Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Ver mais
A empresa respondeu
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
A empresa respondeu
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Russwood
Escrito pela empresa
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Informações de contato
Station Sawmill, PH20 1AR, Newtonmore, Reino Unido
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Excelente
305 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Edinburgh house renovation.
Overall we are absolutlely delighted.
Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the way is first class.
21 de setembro de 2026
Resposta da Russwood
Hi Jeremy, thank you for such a lovely review. It's really great to hear the project came together well and that we could support you every step of the way. We hope you enjoy the finished result for years to come.
Could not have been more helpful
Could not have been more helpful, brilliant products.
17 de agosto de 2026
Resposta da Russwood
Thanks for your review Michael. It’s great to know you found the team’s advice useful. We really appreciate the feedback, and please don’t hesitate to get in touch if we can help with anything else.
Great product and helpful company
9 de setembro de 2026
Resposta da Russwood
Thank you for your kind words, and for taking the time to leave us a review. We really appreciate it and hope to work with you again soon.
Excellent service from start to finish
Excellent service from start to finish
Able to give great and accurate advice both practical and aesthetic
9 de setembro de 2026
Resposta da Russwood
Thanks for your review James. It’s great to know you found the team’s advice useful. We really appreciate the feedback, and please don’t hesitate to get in touch if we can help with anything else.
Garden Studio & deck
Above & beyond level of product , exceeded expectation. Wood is exceptionally high grade , aesthetically exquisite for both my projects, would definitely use company again for any future construction.
Delivery excellent
Product excellent
Value for money excellent
9 de setembro de 2026
Resposta da Russwood
Hi Ally, thanks so much for taking the time to leave us such a lovely review. We’re really glad to hear the product worked well for both of your projects, and that you were happy with the delivery and value too. Thanks again for choosing Russwood, and please feel free to get in touch if we can help with anything in future.
Resposta da Russwood
Hi Martin, thank you for the kind words, really appreciated. Hope to work with you again soon.
Easy to deal with
5 de agosto de 2026
Resposta da Russwood
Hi Eric, thank you for taking the time to leave a review. Really glad you had a positive experience with us!
Great advice, communication and product
Provided advice about the product I needed for my particular job, and ordered this for me and delivered it promptly once received.
Great service and good prices.
15 de julho de 2026
Resposta da Russwood
Hi Keith, thank you for the great review. Really pleased we could point you in the right direction and get everything delivered promptly. We're always here if you need anything else.
Quality finish, on time delivery
Our beautiful wooden floors are easy to care for, and work well with underfloor heating. Good variety of sizes to suit different layouts.
18 de dezembro de 2025
Resposta da Russwood
Hi, thank you for your review. Really glad they're working well with your underfloor heating and that you found the perfect size for your space. Don't hesitate to get in touch if you need anything.
Brilliant company to deal with quick…
Brilliant company to deal with quick and efficient.
17 de agosto de 2026
Resposta da Russwood
Hi Alastair, thank you for the kind words, really appreciated. Hope to work with you again soon.
Great customer care
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
17 de agosto de 2026
Resposta da Russwood
Hi Tony, thank you for the great review. Really glad we could deliver on time and that the ground floor is looking great. When you're ready for the stairs, you know where we are!
Si00x wood treatment
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to look great .
Delivery process was well informed and arrived to the informed schedule
15 de agosto de 2026
Resposta da Russwood
Hi Wayne, thank you for taking the time to leave a review. Really glad to hear the application process was straightforward and that delivery ran smoothly.
The cedar will be worth the wait! It looks stunning once it silvers off. Hope you enjoy it for years to come.
I recently purchased from Russwood and…
I recently purchased from Russwood and was extremely impressed with the experience. Prices were highly competitive, and communication throughout was prompt and professional. Delivery had a long lead time but I was made aware of this when ordering , which made the whole transaction smooth and hassle-free. I would definitely recommend them and will happily use them again.
28 de abril de 2026
Resposta da Russwood
Hi Dan, thank you for the brilliant review. Really pleased the whole experience felt smooth and that being upfront about lead times made a difference. We look forward to working with you again.
DIY Residential
Online and on-phone service was great. Really helpful, polite and engaging. Product was a bit delayed due n delivery but only a couple of weeks. Good product but lengths were a bit short on one order. That’s the lengths not the total amount. Some boards weren’t quite up to scratch in my opinion. Overall the products were great. Really happy with them. Price was a challenge and I’ll maybe consider other options more when coming to next bit of work
11 de agosto de 2026
Resposta da Russwood
Hi Graeme, thank you for taking the time to leave a review. Really glad to hear you had a positive experience with the team and are happy with the products overall.
Natural timber does vary and all of our stock is hand graded to ensure it meets the highest standards. Please don't hesitate to get in touch before your next project, we'll always do our best to help. Hope to work with you again.
Resposta da Russwood
Thank you! really glad to hear it. We look forward to helping again soon.
Very professional process from start to…
Very professional process from start to finish. Delivery driver very helpful .
11 de julho de 2026
Resposta da Russwood
Hi Barrie, thank you for taking time to leave a review! Really pleased the whole process ran smoothly and that our delivery driver was helpful. Hope to hear from you again soon.
First Class Product and Service
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative.
In addition to the excellent people the product is amazing! Solid oak flooring that looks beautiful!
I originally bought solid oak flooring from Russwood about 20 years ago and this still looks beautiful and I wanted to add this to other rooms in my home and the new wood is a beautiful as ever.
I would highly recommend Russwood - and I don't do this easily these days.
5 de agosto de 2026
Resposta da Russwood
Thank you so much for such a wonderful review! We'll be sure to pass on your kind words to Molly, it's brilliant to hear she was so helpful and efficient in looking after you. It also means a great deal that you came back to us after 20 years and found the same quality and beauty in your new oak flooring as you did the first time round, that's exactly the lasting quality we aim for. Thank you for trusting us again with your home!
Russwood provided an excellent service…
Russwood provided an excellent service from start to finish. Their team was knowledgeable, friendly, and helpful on the phone, keeping me well informed about lead times and delivery. The delivery process was smooth and efficient, and the quality of the product was excellent. I would happily recommend Russwood to others.
8 de junho de 2026
Resposta da Russwood
We're really glad our team could keep you well informed on lead times and delivery, and that everything ran smoothly from start to finish. It's fantastic to hear the quality of the product lived up to expectations too. Thank you for recommending Russwood, we hope to welcome you back again in the future!
Knowledgeable, helpful and high quality
They are knowledgeable, helpful and supply high quality products. Knowing that cladding or flooring is being supplied by Russwood gives us, as professionals, peace of mind.
19 de junho de 2026
Resposta da Russwood
Hi David, thank you for taking the time to leave a review. We know how important it is to have suppliers you can count on, so that really means a lot. Looking forward to working with you again.
An excellent company
An excellent customer experience. I would recommend Russwood for their quality products, helpful advice, and overall great customer service.
16 de julho de 2026
Resposta da Russwood
Thank you so much for this lovely review. We're really glad to hear you had an excellent experience with us. Please don't hesitate to reach out if we can help with anything else in the future!
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