Rvinyl Avaliações 

133
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is trash. I ordered what they said was exactly available for my car when I went to installed the interior wrap a couple of pieces fit but the rest did not. So I contacted Alyssa in the cu... Ver mais

Avaliado com 2 de um total de 5 estrelas

Die Folie passt nur bedingt auf die Original-Armaturen und musste zurechtgeschnitten werden. Zudem isat das Material (Folie) sehr dünn und haftet trotz fachmännischer Vorbereitung schlecht. Das Porto... Ver mais

Avaliado com 2 de um total de 5 estrelas

The vinyl was rolled so tightly that when I tried to apply it, it separated from the backing and bubbles horribly. When I reached out to customer service they told me this was "tunneling" and was norm... Ver mais

Avaliado com 1 de um total de 5 estrelas

Rvinyl sent me a defective product. Attempted to blame me for it. They made no attempts to clarify or offer a solution. It turns out a quick internet search will show that this is pretty standa... Ver mais

Detalhes da empresa

  1. Loja de Acessórios Automotivos
  2. também em
  3. Atacadista de Peças para Carros
  4. Loja de acessórios para equipamentos automotivos
  5. Loja de Autopeças
  6. Mercado de Autopeças

Informação fornecida por fontes externas variadas

Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

133 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 30% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,3

Todas as avaliações

(133)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quality and you get what you order

Got here quick , I'm happy with it! Trying to wrap a few things but it challenging lol , the red and silver color's I ordered looked as shown and it was great packaging.Ty
- I don't remember the date I got the order - lol

16 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Faulty product, terrible customer service (refused to refund)

Simply put, I've never had this poor of an experience buying anything online in my life.

These guys were a really bad experience. I ordered vinyl pillar wraps online for my car (2013 Land Rover LR4), and when they arrived they didn't fit. Meaning they weren't cut correctly for my car. They obviously are cutting the wrong template, which I can understand, but of course I no longer want this product. When I complained they asked me to send pictures, which I did, and they replied saying this was how they were designed to fit, and they wouldn't offer a refund.

(The specifics: The photos I sent clearly showed that the fit was correct at the top of the pillar, but got narrower as it went down, and ending up way too narrow at the bottom of the post. I replied that this didn't make sense since the fit was different at the top than the bottom. And also that their website was full of photos of this product that showed a correct fit. The customer service person said she was checking with management, then came back and said they had refused to do the return, then stopped replying.

$50 in the grand scheme of things isn't a huge amount of money, but the way these guys do business was unbelievable to me. (meanwhile it probably cost them closer to $5 to produce these wraps.)

Buyer beware.

26 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Karma!

Placed an order at 5:18pm for vinyl. Woke up next day and wanted to edit order at 8:40am. They claimed my order was in process and can’t be edited or canceled. Because it’s vinyl it can’t be refunded. I tried to work with them about exchange but they weren’t having it. They hurried up and shipped out order so I couldn’t edit it. Greedy scumbags. Hope someone spits in their lunch daily.
**UPDATE**. I received my package today and it was missing items. Probably should’ve slowed down and taken your time instead of rushing to try to jam me up. Now I’ve gotta try to get the rest on my stuff that I paid for.

28 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor quality, poor fit, worse customer service

I purchased a custom dash kit from Rvinyl. Their claim is that it is specifically designed for the year make and model of my vehicle. After waiting 17 days to receive the product, I installed the first two pieces. The first piece I would rate as a 6 of 10 in terms of custom fit. The second piece I would rate a 1 of 10.
I attempted to contact them several times over the phone, through email, and online. After multiple attempts, I was finally able to connect with online chat. After sharing pictures of how poorly the items fit, the customer service person informed me that their CEO and in-house expert said, "that is how they are supposed to fit".
I respectfully explained that is not the quality standard that they claim, and that it doesn't meet my expectations for a quality standard. I had requested an RMA for a return and refund and was told that they only accept returns of new, unopened and unused items and then they will only provide a store credit. Clearly, it is impossible to know how poor the quality and fit is until it's been opened and installed.
When I was told I had no other options to escalate my concern, I made a follow up phone call in hopes of a different option and was able to reach the same online support person.
I asked him if I could escalate the issue to the CEO Philip Krynsky. The support person laughed out loud at my question.
I have escalated to a dispute with my credit card company.
All that said, I see why the reviews and ratings for this inferior business are so low.

24 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

product was cut with scissors by a Kindergartner

Bought these for the door Pilars on my Tacoma. The graphics/decals dont have a straight edge, at one point it rolls over the edge and at another doesn't make it to the edge. The corners over hanged so much, I would've needed to recut myself as they hung over to the glass. I requested a refund and they stated the product was cut by design and that I no refund would be offered. Don't buy from these guys, unless you are looking to add graphics/decals cut out by a kindergartner.

22 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

worst company in the world

worst company in the world, do not buy this company's product!!! they ask for VIN number, car model and etc... But at the end of the day, they send wrong material size. Guess what, once you email customer support, if they respond and if they do, they just don't care. The "Funny" part of this company is: You buy a custom product, but at the end of the process you need to act like pro... cut, adjust add extra material you need to buy. Always stay away from this company! I'm a businessman, and I want to keep the whole company open, but it needs to close because of the way they treated the customer.

29 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order wrap the amount they said I…

Order wrap the amount they said I needed for my vehicle wasn't enough had to order more was sent wrong color took weeks just to tell me to send it back and they will send me the correct wrap called them back a week later to ask where my order just to be told I was getting a refund and I'm like I have my vehicle apart waiting for wrap to finish what a nightmare experience don't buy from th

29 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad Customer Service and Refund

recently buy front, rear, and fog light tint that were supposed to custom fit for my BMW 640i. I took the tint to a 5-star tint installation dealership to have it installed, Well to my surprise the front was not a custom fit. The installer recommended not to install the rear and return the front and contact Rvinyl. I contacted them and sent photos of the tint. Their customer rep Melinda P. stated they will not refund me because it was installed by a third party? Hence I am not a professional installer but using that as an excuse not to refund me and the fact I still have the rear tint still in the shipping plastic. I would not order any custom tint cause it will not be custom fit and no refund!!!!!! Your choice buying from this company!!

27 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just the worst customer service I’ve…

Just the worst customer service I’ve ever had.

They say on their website that they offer discounted replacements if you mess up installation. But NO. They’ll literally tell you to “have a nice day” and end the conversation.

21 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Junk products, terrible customer service, no product support or warranty

I bought about 400 bucks worth of paint protection film. Some of it was 3M, some was this Avery Denison stuff I'd never heard of but it was cheaper so I figured I'd try it. Watched the videos, followed all instructions, cleaned the area as instructed. The 3M stuff worked just fine, perfect, just as expected. The Avery Denision stuff would not adhere in places and would pull up off others long after you thought you were done messing with it, days later. Defective. Contacted Rvinyl, got the run around for a few weeks, then they say installer error. No explanation as to what the error was or why only this stuff failed and not the 3M. No refund, no warranty, $330 worth of junk film and they don't care a bit. I even asked if they could ship me the 3M versions and I'd pay the difference. Nope. Never ever buy anything from this place!

27 de agosto de 2021
Avaliação não solicitada

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