I was interested in getting a Barbour Beaufort jacket. I reached out to get information on sizing and Sara was exceptionally helpful. She also helped walk me through the ordering process since it's go... Ver mais
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Veja o que dizem as avaliações
Esperienza di acquisto perfetta! Hanno risposto rapidamente alle mie domande chiarendomi ogni dubbio, e sono stati rapidi, efficienti e amichevoli nella gestione dell'acquisto e della spedizione. Pe... Ver mais
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Thank you Cox the Saddler for the amazing service and fast shipping! From pre-order to final delivery, I could not be more satisfied with the entire experience and customer service. The Barbour jacket... Ver mais
A empresa respondeu
Ordered a new hood for my Barbour Stockman coat, was the cheapest online (coats and hoods no longer made, deleted by Barbour now), free postage, very prompt post and delivery, securely packaged (de... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A Chesham based saddlery business, established in 1911 and specialising in leather goods, walking sticks and outdoor clothing. As an approved Barbour retailer, we stock their autumn/ winter and spring/ summer ranges of clothing, accessories and bags.
Informações de contato
23, High Street, HP5 1BG, Chesham, Reino Unido
- +44 1494 775577
- sara@saddler.co.uk
- saddler.co.uk
4,9
Excelente
938 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful customer service and…
Very helpful customer service and reasonable postage. Highly recommended.
23 de março de 2026
Resposta da Cox the Saddler Limited
Thank you Stuart, that's good to hear. I am pleased we were able to help.
Best Wishes,
Sara
Easy website to use
Easy website to use, super quick delivery, all well wrapped. A great experiance.
19 de março de 2026
Resposta da Cox the Saddler Limited
Thank you so much for that Jane. I am pleased we were able to help.
Best Wishes,
Sara
My First Barbour Jacket
Thank you Cox the Saddler for the amazing service and fast shipping! From pre-order to final delivery, I could not be more satisfied with the entire experience and customer service. The Barbour jacket is perfect and great quality. Highly recommend and plan to order again in the near future.
19 de março de 2026
Resposta da Cox the Saddler Limited
Thank you so much for taking the time and trouble to write that lovely review of our service Jennifer. I am so pleased we were able to help.
Best Wishes,
Sara
Great service
Great service. Posted quickly and left the UK fast.
Very happy with the service and product. Very difficult to find Barbour in Australia.
28 de março de 2026
Resposta da Cox the Saddler Limited
Thanks so much for taking the time to write that lovely review of our service. We really do appreciate it. I am pleased we were able to help.
Best Wishes,
Sara
Perfect product delivered extremely…
Perfect product delivered extremely quickly in a nice bag.
Cheers!
26 de março de 2026
Resposta da Cox the Saddler Limited
Thanks for that - much appreciated.
Best Wishes,
Sara
Great service for great products
I was interested in getting a Barbour Beaufort jacket. I reached out to get information on sizing and Sara was exceptionally helpful. She also helped walk me through the ordering process since it's gotten more complex with tariffs and all. The ordering process was easy and my jacket was shipped quickly and arrived timely. I couldn't be happier with my experience.
31 de março de 2026
Avaliação não solicitada
Resposta da Cox the Saddler Limited
Thank you so much for taking the time to write this review, we really do appreciate feedback. I am pleased we were able to help.
Best Wishes,
Sara
Great product and personal service
High quality Brady bag in great price! Wonderful service with a personal note and fast delivery all the way to Finland. Thank you!
22 de março de 2026
Resposta da Cox the Saddler Limited
I am so pleased to hear that Hanna. It is lovely that we were able to help you. Thank you for taking the time and trouble to leave this feedback, it is much appreciated.
Best Wishes,
Sara
you had a Globetrotter suitcase handle…
you had a Globetrotter suitcase handle which was great. Slightly concerned it was the last one and they are no longer on the web site. My case is 23 years old and I have had to replace the handles twice. So am worried where I will get the next one from
23 de março de 2026
Resposta da Cox the Saddler Limited
Thank you for your feedback Alison. I think Globetrotter is still making the handles but they have increased so much in price over the years that we are nervous about holding too much stock. Hopefully we will be in a position to supply you if you ever need another although they tend to last donkey's years.
Bets Wishes,
Sara
Absolutely superb service and after…
Absolutely superb service and after sales advice was great.
22 de março de 2026
Resposta da Cox the Saddler Limited
Thanks Alistair, that's really good to hear.
Best Wishes,
Sara
Friendly service and great communication
Friendly service and great communication. Clearly stated shipping and customs charges to the US. Second time ordering from Cox the Saddler and very happy with the product and service both times.
6 de março de 2026
Avaliação não solicitada
Resposta da Cox the Saddler Limited
Thank you for taking the time and trouble to write that lovely review of our service Steve, it is very much appreciated.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you.
Best Wishes,
Sara
I always like purchasing from Cox's
I always like purchasing from Cox's. They offer a personal service, have the best prices on Barbour coats, and supporting local businesses is really important
18 de fevereiro de 2026
Resposta da Cox the Saddler Limited
Thank you for that Nathan, we do appreciate your support.
Best Wishes,
Sara
Great item great service great price
18 de fevereiro de 2026
Resposta da Cox the Saddler Limited
Thank you for taking the time to write that. We do appreciate it.
Best Wishes,
Sara
Customer service was great
Customer service was great! My questions were answered, they even sent me a sizing chart which was very helpful.
18 de fevereiro de 2026
Resposta da Cox the Saddler Limited
Thanks so much for that Alex. I am pleased I was able to assist.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thanks for that Yvonne - much appreciated.
Best Wishes,
Sara
Good service and fast delivery of…
Good service and fast delivery of everything I needed to renovate a favourite briefcase.
20 de fevereiro de 2026
Resposta da Cox the Saddler Limited
Thanks for that Anne. I am so pleased we were able to help. It's lovely to be able to make do and mend rather than replace such items.
Best Wishes,
Sara
Great online experience
Really easy to use website, with great choice of products, quick delivery & very pleased with my Barbour jacket.
Will definitely use again
16 de fevereiro de 2026
Resposta da Cox the Saddler Limited
Thanks so much for taking the time to review our service Maureen. We do appreciate it.
Best Wishes,
Sara
Excellent customer service
Excellent customer service, friendly, helpful and quick correspondence and delivery to New Zealand.
I have purchased from Cox the Saddler previously.
I ordered a hood for my Barbour jacket and I am so pleased with it.
Happy customer
Julie
NZ
17 de fevereiro de 2026
Resposta da Cox the Saddler Limited
Julie, thank you so much for taking the time and trouble to write that lovely review of our service. We really do appreciate it and are happy we managed to get you your Barbour hood.
Best Wishes,
Sara
Absolutely perfect ,best shop ever
15 de fevereiro de 2026
Resposta da Cox the Saddler Limited
Thanks Fabio, that's lovely to hear.
Bets Wishes,
Sara
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