After a brief & friendly phone call, I ordered the Barbour handbag I’d had my eye on. The bag arrived in just a couple of working days, securely wrapped to protect it during delivery. It was supplied... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Un'esperienza d'acquisto davvero eccellente Ho acquistato da Cox the Saddler un giubbotto Barbour con spedizione dal Regno Unito all'Italia e sono rimasto estremamente soddisfatto del... Ver mais
A empresa respondeu
I am US-based and simply put: Barbour is extremely expensive in the States. So glad I found Cox the Saddler as their prices are truly unbeatable in comparison to anything I could ever hope to find her... Ver mais
A empresa respondeu
Excellent service from a family business who cares. They provided extra advice, photos and measurements without needing to be asked. First class. Many thanks!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A Chesham based saddlery business, established in 1911 and specialising in leather goods, walking sticks and outdoor clothing. As an approved Barbour retailer, we stock their autumn/ winter and spring/ summer ranges of clothing, accessories and bags.
Informações de contato
23, High Street, HP5 1BG, Chesham, Reino Unido
- +44 1494 775577
- sara@saddler.co.uk
- saddler.co.uk
4,9
Excelente
989 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Cox the Saddler Limited
Thank you! :-)
Sara
Barbour Bedale - brilliant shopping experience.
Recently purchased a Barbour Bedale and the experience was top-notch. I was unsure about the correct size of the jacket for me. Sara from the outlet was extremely helpful in understanding the measurements, fit and the right size.
The delivery and shipping was splendid and I received my jacket on the very next day.
Extremely happy with the purchase and will recommend for great prices on Barbour products :)
22 de agosto de 2025
Avaliação não solicitada
Resposta da Cox the Saddler Limited
Thank you so much for taking the time to write that lovely review of our service Mayank, we do appreciate both it and your custom.
Best Wishes,
Sara
Premium Service and Products
You just don't come across many companies like this anymore. The prompt, friendly service along with the attention to detail on sizing/fit were unlike anything I've experienced in quite some time. My order arrived in Boston in less than one week. Sara and the team at Cox the Saddler have earned a loyal customer in me.
20 de agosto de 2025
Avaliação não solicitada
Resposta da Cox the Saddler Limited
Ah Matt! That review brought tears to my eyes. It's lovely to hear our service means so much to people. I am really pleased we were able to help. I'll tell Paul, Debbie & Chelsea you are happy.
Best Wishes,
Sara
Good advice and great service provided
Good advice and great service provided. My luggage wheels were perfect replacements.
22 de julho de 2025
Resposta da Cox the Saddler Limited
I am so pleased to hear that Dennis. I am glad we could help. It's always good to be able to keep an old suitcase going.
Best Wishes,
Sara
Excellent…
Excellent service and my leather goods were exceptional quality and perfect for what I wanted.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Cox the Saddler Limited
Thank you so much Lorraine, that is good to hear.
Best Wishes,
Sara
Purchased a Barbour Beaufort which was…
Purchased a Barbour Beaufort which was too large. The company quickly exchanged it for a smaller one. Customer service was first rate and their communication was excellent.
I highly recommend this company.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Cox the Saddler Limited
Thanks for that kind review Steve. I am pleased we managed to get you what you needed in the end.
Best Wishes,
Sara
proactive communication
A wonderful vendor, they go out of their way to communicate proactively and respond to any questions/concerns. Would highly recommend to any potential purchaser.
19 de julho de 2025
Resposta da Cox the Saddler Limited
Thank you so much Jared, we really do appreciate you taking the time to write that review of our service.
Best Wishes,
Sara
Barbour Beaufort
Order a Barbour Beaufort at my usual size. It was far too big.
Sara was first class organising an exchange by return of post.
Highly recommended company.
8 de agosto de 2025
Avaliação não solicitada
Resposta da Cox the Saddler Limited
Thank you so much for that kind review Steve. I am pleased we were able to sort things out for you in a timely fashion.
Best Wishes,
Sara
Immediate response to mail
Immediate response to mail, immediate delivery, arrived next day
Superb, great quality too
22 de julho de 2025
Resposta da Cox the Saddler Limited
Thanks so much for that lovely review of our service Tim. It is much appreciated.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thanks for that Helen - much appreciated.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you so much Jim. We appreciate that review.
Best Wishes,
Sara
Excellent
Fast delivery and kind customer service. Highly recommend. Greetings from Finland!
19 de julho de 2025
Resposta da Cox the Saddler Limited
Thank you so much for that kind review Sara.
Best Wishes,
Sara :-)
Great experience
Great experience, Sara was super helpful. I would buy from them in a heartbeat.
24 de junho de 2025
Resposta da Cox the Saddler Limited
Thank you so much for that. I am pleased I was able to help you.
Best Wishes,
Sara
The staff were helpful and friendly.nice sara
The staff were helpful and friendly.
23 de junho de 2025
Resposta da Cox the Saddler Limited
Thank you for taking the time to write that kind review of our service Graham. We do appreciate both it and your custom.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you Cristian. Much appreciated. I will get back to you about the tweed jacket soon.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you.
Best Wishes,
Sara
Highly recommend!
Highly recommend this company, they have been super helpful in the past, their communication and product are both great.
21 de junho de 2025
Resposta da Cox the Saddler Limited
Thanks so much Nathan. I am really pleased to hear that.
Best Wishes,
Sara
i have emailed about my order and got a…
i have emailed about my order and got a fairly fast response. and then i made my purchase and received it in a day. the wax coat is great too.
23 de junho de 2025
Resposta da Cox the Saddler Limited
Thank you for that kind review Burak - much appreciated.
Best Wishes,
Sara
10/10 recommendation
Ordered here twice. Both are great experiences with helpful customer service and quick shipment
22 de junho de 2025
Resposta da Cox the Saddler Limited
Thank you for those few kind words. Much appreciated.
Best Wishes,
Sara
Resposta da Cox the Saddler Limited
Thank you for that review of our 18 inch leather straps Richard.
Much appreciated.
Best Wishes,
Sara
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.