As a first time buyer the process itself was really scary and daunting, let alone add the house insurance to the mix. But as soon as we spoke to Sam she took away all the nerves. She was super patient... Ver mais
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Veja o que dizem as avaliações
As always a fantastic experience using Safe&Secure Home Insurance to renew my Landlords insurance. Hayley G, my advisor, was very helpful and clear when talking through my options. The whole process... Ver mais
A empresa respondeu
Jason took my call to look into to renewing my home insurance. I always find this process confusing. I found him extremely knowledgable, polite and helpful. He made my decision to go ahead to r... Ver mais
A empresa respondeu
Nathan Ball was extremely helpful and informative. Not only that, but he was friendly and a genuine pleasure to talk to. Over all this made the whole process of going over contents insurance stress fr... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de seguros domiciliares
- Corretor de seguros
- Seguradora de Locatários
- Seguradora para locatários
Escrito pela empresa
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
Informações de contato
12 Stadium Business Court Millennium Way, DE24 8HP, Derby, Reino Unido
- 01332 200888
- stephanie.dunkley@safeandsecure.co.uk
- safeandsecure.co.uk
5,0
Excelente
5 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Laura
Friendly and efficient service
Friendly and efficient service. Hassel free
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Great to know the experience was so easy for you Lesley
Safe and sound saves the pounds!!
Safe and sound were so helpful with our home insurance renewal. Big thank you to Tom G who reached out and managed to save us more than 50% on our renewal price. Could not recommend them enough.
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks for the super feedback Bryn - from all at Safe&Secure 😂
Great Service
Like most people, I am sure, I dread renewing any insurances but with Hayley's help the process has been made a lot less stressful. She was informative and very helpful and found me a cheaper quote than my renewal one. I also liked that a text message was sent when they called so you know who it is calling! I have used this company for several years now and would definitely recommend them. Sarah
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thank you so much for your wonderful feedback, Sarah! We're delighted to hear that Hayley was able to make your renewal process much less stressful and help you secure a better price than your original quote. It's great to know you found her informative and helpful throughout.
We're also pleased that the call notification feature added to your experience—it's something we’ve introduced to make things more transparent and convenient for our customers.
We truly appreciate your continued loyalty over the years and your recommendation. Thank you again for taking the time to share your experience!
Tom was great And saved us a lot of…
Tom was great And saved us a lot of money, clearly explains policy details
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Great that we saved money for you Amy
Smooth process
Safe&Secure made getting home insurance for my rented flat really straightforward. Booking a quote was easy, and Senior Advisor Nathan was professional and thorough, explaining all the plan options and handling the details I wasn’t sure about. Smooth process all round.
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
We're delighted to hear that Nathan made getting home insurance for your rented flat straightforward and professional, explaining all the options and handling the details with care. We're glad the process was smooth from start to finish and appreciate you taking the time to share your experience
Excellent service from Safe and Secure…
Excellent service from Safe and Secure when organising my home insurance. Jas was friendly, professional, and made the whole process quick and stress-free, would definitely recommend!
8 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Rachel
We're thrilled to hear that Jas provided friendly, professional service and made arranging your home insurance quick and stress-free.
Claire was fantastic and easy to work…
Claire was fantastic and easy to work with. Will recommend to everyone.
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thank you so much for your kind words! It was a pleasure working with you, and I really appreciate the recommendation. I’m always here if you need anything in the future!
Nathan Ball was amazing in his…
Nathan Ball was amazing in his consistency and in answering all the questions I had. He offered a safe space to explore all options relevant to me, and I feel confident in my choice.
31 de março de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Emma
Thank you so much for your thoughtful feedback! I’m really glad Nathan was able to provide consistent support and create a space where you felt comfortable exploring your options. It’s great to hear you feel confident in your decision and wishing you all the best moving forward!
Jenny was very informative and helpful…
Jenny was very informative and helpful talking through the home & contents insurance
8 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear David
I’m so pleased to hear that Jenny was informative and helpful while talking you through your home and contents insurance. We really appreciate you taking the time to share your experience!
Just renewed my home insurance and got…
Just renewed my home insurance and got a good deal with the help of safe& secure . Jason went through everything and was sorted without any fuss.
8 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
We're so pleased to hear you got a good deal on your home insurance and that Jason made the renewal process smooth and hassle-free. We really appreciate you choosing Safe & Secure and taking the time to share your experience!
Polite and efficient service
Concise, prompt, polite and very efficient service from Sam on placing insurance for my elderly uncle
8 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Derek
We're delighted to hear that Sam provided concise, prompt, and efficient service while helping arrange insurance for your uncle. We truly appreciate you taking the time to share your experience!
What made my experience great with…
What made my experience great with renewing my mum's home insurance, and landlord insurance with Safe&Secure Home Insurance Services Limited. Is the customer service provided by Hayley G, Senior Renewals Advisor and Danielle W, Senior Administrator. Both were very pleasant and professional to deal with and helped keep the renewal cost as low and process as simple as possible.
7 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thank you so much for your detailed and thoughtful feedback! We're delighted to hear that Hayley G and Danielle W provided such a pleasant and professional experience while assisting with your mum’s home and landlord insurance renewals. It’s great to know they were able to keep the process simple and the costs as low as possible. We really appreciate you choosing Safe & Secure and taking the time to share your experience!
Fast and efficient service
Hayley was friendly and professional and found a very quotation which suits my needs.
7 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Raymond
We're so pleased to hear that Hayley was friendly and professional, and that she was able to find a quotation that suits your needs. We really appreciate you taking the time to share your experience!
Helpful,Claire
Claire was particularly helpful in sorting through my needs for our home insurance. She was professional and followed up our conversation as she said she would.
Thanks again. Excellent service
27 de março de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Mel
Thank you for your wonderful feedback!
We're so pleased to hear that Claire was able to support you in finding the right home insurance and that she followed up just as promised. Providing professional and reliable service is really important to us, so it's great to know you had such a positive experience. Thanks again for taking the time to share!
Jason phoned and listened to my…
Jason phoned and listened to my queries. He answered all the queries. He listened to me and was not in rush to finish the call
7 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Anil
We're delighted to hear that Jason took the time to listen to your queries and answer everything thoroughly without rushing the call. Providing patient and attentive service is very important to us, so it’s great to know you had a positive experience. We really appreciate you taking the time to share!
Spoke to Claire today very very helpful…
Spoke to Claire today very very helpful could not of made things easier for for me thank you Claire
7 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear James
We're so pleased to hear that Claire was very helpful and made everything as easy as possible for you. We’ll be sure to pass on your thanks
Aimee Harrison who provided my new home…
Aimee Harrison who provided my new home insurance was excellent from start to finish
7 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Kevin
We're thrilled to hear that Aimee Harrison provided excellent service throughout the entire process of arranging your new home insurance. We really appreciate you taking the time to share your experience!
Great, quick & easy! 10/10
Our mortgage advisor Marc put us in contact with Jas to set up our home insurance for us moving house in a few days. Jas was great, very professional and made this very easy and quick to set up for us. Would recommend! Thanks again
7 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Abbie
Thank you for your fantastic feedback! We're so glad Jas was able to make setting up your home insurance quick, easy, and professional, especially with your move coming up. We really appreciate your recommendation and taking the time to share your experience
Jas was extremely helpful and…
Jas was extremely helpful and professional in his approach and made purchasing a policy a painless experience. Thank you
7 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Jill
We're delighted to hear that Jas was helpful and professional, making the process of purchasing your policy smooth and painless. We really appreciate you taking the time to share your experience!
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