As a first time buyer the process itself was really scary and daunting, let alone add the house insurance to the mix. But as soon as we spoke to Sam she took away all the nerves. She was super patient... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
As always a fantastic experience using Safe&Secure Home Insurance to renew my Landlords insurance. Hayley G, my advisor, was very helpful and clear when talking through my options. The whole process... Ver mais
A empresa respondeu
Jason took my call to look into to renewing my home insurance. I always find this process confusing. I found him extremely knowledgable, polite and helpful. He made my decision to go ahead to r... Ver mais
A empresa respondeu
Nathan Ball was extremely helpful and informative. Not only that, but he was friendly and a genuine pleasure to talk to. Over all this made the whole process of going over contents insurance stress fr... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de seguros domiciliares
- Corretor de seguros
- Seguradora de Locatários
- Seguradora para locatários
Escrito pela empresa
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
Informações de contato
12 Stadium Business Court Millennium Way, DE24 8HP, Derby, Reino Unido
- 01332 200888
- stephanie.dunkley@safeandsecure.co.uk
- safeandsecure.co.uk
5,0
Excelente
5 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Better policy at lower annual premiums
They were proactive in reminding me about my home content and buildings policy renewal and Jason Stevenson was able to secure a better policy for a lower annual premium
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Arnold
Thank you for your great feedback. We’re so pleased to hear that our proactive renewal reminder was helpful and that Jason was able to secure you a better policy at a lower annual premium.
We’ll be sure to pass your kind comments on to Jason.
Nathan Ball was great at arranging home…
Nathan Ball was great at arranging home insurance for me. Took the time to explain all options and get me the best product. I would highly recommend the service.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Jack
Thank you for your wonderful review! We’re delighted to hear that Nathan provided such great support in arranging your home insurance and took the time to clearly explain all your options. It’s fantastic to know he was able to help you find the best product for your needs.
Hayley G was so helpful!
Hayley G was so helpful with renewing my home insurance. She was really friendly along with being detailed and specific in what my current home insurance covered and what my new insurance would cover.....and saved me a lot of money for no change in cover. I couldn't recommend Hayley G enough!
2 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Darren
We’re so pleased to hear that Hayley provided such helpful, friendly, and detailed support while renewing your home insurance. It’s great to know she clearly explained your cover and was able to save you money without compromising on protection.
Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to Hayley.
Jason was so helpful
Jason was so helpful. Quickly arranged and finalised our cover and the cost was great too
2 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Ryan
Best policy when moving
I was looking for the best policy as I have just sold my house but was looking for building and content insurance cover till I move, then when I move a contents policy. Jasvinder Hayre contacted me by phone and took me through the best policy he was very professional and helpful. I received the policy by email and am delighted with it and it is a good price. All in all an excellent service by Jasvider Hayre.
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Patricia
We’re delighted to hear that Jasvinder was able to guide you through the options and find the right level of cover during your move. It’s great to know he provided professional, helpful service and that you’re happy with both the policy and the price.
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind feedback on to Jasvinder. Thank you for choosing us, and we wish you all the best with your move!
Steph went over and above with my…
Steph went over and above with my requirements and diligently went through everything to find the correct policy for me.
Extremely grateful for all she did .highly recommend
13 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thank you for your kind review! We’re so pleased to hear that Steph went above and beyond to support you and took the time to carefully find the right policy for your needs.
Nathan was able to give me excellent…
Nathan was able to give me excellent support and guidance through the process. We are new to the country and he was very patient with me.
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Welcome to the UK and delighted we could be a positive part of your move Duncan
Very satisfied customer
Nathan who was my advisor was really helpful.
He was clear and made everything easy to understand. He wasn't pushy or made you feel relaxed when talking about the products.
I would definitely recommend the company.
19 de março de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Great to know you would definitely recommend us Deborah
Nathan has been really helpful in…
Nathan has been really helpful in helping me find the right insurance policy.
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thank you!
Really impressed with Safe and Secure
Really impressed with Safe and Secure. Hayley G was very helpful and attentive. Not to mention she saved us £30 per month compared to the renewal quote we’d received from our current provider! Not pushy, very respectful and listened to what we wanted. So much easier than a compare web site. They do it all for you in record time and actually got a cheaper price than I’d previously found online!
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Emily
Thank you for your fantastic feedback! We're delighted to hear that Hayley G provided such a helpful and attentive service, and that she was able to secure you a great saving compared to your renewal quote. It’s especially great to know you found the process easier and more personal than using comparison websites.
We pride ourselves on being efficient, respectful, and truly listening to our customers’ needs, so your comments mean a lot. Thank you for taking the time to share your experience—we really appreciate your support!
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Callum
Quick and efficient service
I got a renewal quote from Nat West and it was too expensive. I spoke with Sam and he was pleasant and efficient and sorted on a new quote that I was happy with and you should be proud of his service.
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thank you for your kind feedback! We're so pleased to hear that Sam provided a pleasant and efficient service, helping you find a new quote that you were happy with. It’s great to know he made the process smooth and delivered a level of service we’re proud of. We really appreciate you taking the time to share your experience!
I had a great experience
I had a great experience with Sam at Safe & Secure today arranging my tenant’s insurance. She was very thorough in explaining everything, making sure I understood all my options without any pressure. Professional, friendly, and easy to deal with throughout the whole process. I felt confident in the recommendation and I’m really happy with the cover chosen. Highly recommend!
10 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Sarah
Thank you for your wonderful feedback! We're delighted to hear that Sam provided such a thorough, professional, and friendly service while arranging your tenant’s insurance. It’s great to know she took the time to explain all your options clearly and helped you feel confident in your decision without any pressure.
We’re so pleased you’re happy with the cover chosen, and your recommendation means a lot to us. Thank you for taking the time to share your experience!
Excellent Home Insurance Policy
Having changed insurance company to Safe and Secure Home Insurance Services. I was extremely pleased with Sam who answers the questions I needed and explained thoroughly all the benefits of the change. Thank you Sam for your knowledge, expertise and patience.
Would recommend this company as I now have a much better and more comprehensive insurance at a cheaper price
25 de março de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Jill
Thank you for your fantastic feedback! We're delighted to hear that Sam was able to answer all your questions and clearly explain the benefits of switching your home insurance. It’s great to know his knowledge, expertise, and patience made a positive difference to your experience.
We’re also pleased that you now have more comprehensive cover at a better price—that’s exactly what we aim for. Thank you for your recommendation and for taking the time to share your experience!
Speaking with Tom was a pleasure he’s…
Speaking with Tom was a pleasure he’s so helpful and reassuring with information and I was happy to deal with him and accept the new quote he gave thankyou
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks for your 5 star feedback
Great Service
Thank you so much Tom for sorting out my insurance on short notice. Tom took time to explain clearly and got me a good deal. The whole time was very smooth and I am very happy with his superb service. Thank you!!!
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Heather
We're so pleased to hear that Tom was able to assist you at short notice, explain everything clearly, and secure you a great deal. It's fantastic to know the whole process was smooth and that you were happy with the service provided. We really appreciate you taking the time to share your experience
Tom was very thorough and helpful
Tom was very thorough and helpful, he explained everything and saved us money
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Thank you Mandie
Tom handled the brokering of my BTL…
Tom handled the brokering of my BTL insurance with professionalism and efficiency. He was clear, responsive, and made the whole process straightforward. I’d happily recommend his services.
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Richard
We're delighted to hear that Tom handled your BTL insurance with professionalism and efficiency, keeping everything clear and straightforward throughout. It’s great to know you had such a positive experience, and we truly appreciate your recommendation!
Fab experience with Claire
Fab experience with Claire, she made the whole process with insuring my new home so simple. Got back to me quickly when I emailed and allround gave me the support I needed for this :)
9 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Dear Erica
Thank you for your lovely feedback! We're so pleased to hear that Claire made the process of insuring your new home simple and provided the support you needed throughout. It’s great to know she responded quickly and helped make everything run smoothly. We really appreciate you taking the time to share your experience!
Jason was very helpful and found me a…
Jason was very helpful and found me a great deal for Home Insurance.
8 de abril de 2026
Avaliação não solicitada
Resposta de Safe&Secure Home Insurance Services Limited
Many thanks Penny
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