Great service, Delivery & Product. I used both Roxil wood protection liquid.(Applied by Sprayer) and the wood protection cream.( Applied by brush). Both were easy to use and have sealed my outbuildin... Ver mais
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Veja o que dizem as avaliações
I had a very very pleasant surprise today! Could not believe the post sales customer service could be so good. Thank you, Kelsey. I had filled an enquiry form asking if storm dry cream can be used on... Ver mais
The actual product itself is great. It does work to some extent and it does kill spiders on contact although not instantly. But I have definitely seen a reduction. Fast dispatch by the company, but po... Ver mais
I do like Safeguard products and delivery is excellent. But I do find all the wood treatment quite complicated. It would be helpful is I could say "Treat my Shed" and you could provide a list of opt... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Safeguard Europe
Escrito pela empresa
Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.
Contractors
Housing Associations
Home Renovators
Building Construction and Maintenance Companies
Damp-proofing specialists
Stormdry
Dryzone
Dryrod
Drybase
Roxil
SoluGuard
Oldroyd
NOPE!
The British Board of Agrément
Energy Saving Trust
Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.
Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.
Our products are used by:
The UK home of trusted brands like:
We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.
Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:
The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.
Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.
Informações de contato
Redkiln Close, RH13 5QL, Horsham, Reino Unido
- 01403 210204
- info@safeguardeurope.com
- safeguardeurope.com
4,7
Excelente
780 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick delivery.
3 de julho de 2026
Super Good!
26 de junho de 2026
Resposta da Safeguard Europe
Good Morning Nathan
Thank you for your feedback.
Our sincere apologies for the picking issues that you faced with your orders.
I can see that you have contacted us directly and my colleague has arranged for the missing item to be replaced and delivered.
If you have any further questions or issues please let us know on either 01403 210204 or via email at info@safeguardeurope.com.
Once again our sincere apologies for the inconvenience caused.
Kind regards
Jack
Safeguard Europe Ltd.
DOESN’T WORK - Sprayed the entire 5L over two days and…
Sprayed the entire 5L over two days and today I’ve gone out and caught 20 plus spiders from the locations that I sprayed.
All in a jar now. Mainly False Widows which was my main target.
The spray mostly killed random ladybirds and a lot of beetles that are just wriggling around on the ground for an entire day.
I thought the pressurised sprayer was good but hoped the liquid would do more damage and keep them away.
Dearly want my money back or a stronger liquid.
UPDATE: based off what Safeguard Europe below said I poured the remainder of the liquid into the jar in which I had caught all of the spiders that it didn’t kill and 5 days later they are still alive.
28 de junho de 2026
Resposta da Safeguard Europe
Good Morning Chris
Firstly, thank you for your feedback.
Our sincere apologies that this product has failed to meet your expectations.
Nope CP range products enter the insect's nervous system by contact.
The length of time that Nope CP products take to kill the insect varies by species.
Typically, most insects will die within minutes to a few hours once they have come into contact with Nope CP range products, however spiders can take significantly longer - anywhere from a few hours to a few days due to their physiology.
We are confident that this product is working effectively as you have mentioned other insect species have been affected by this.
If you have any further questions please do not hesitate to contact us on 01403 210204 or via email on info@safeguardeurope.com.
Kind regards
Jack
Safeguard Europe Ltd.
Fast delivery,good price
28 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
GOOD SERVICE QUICK DELIVERY
27 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
I do like Safeguard products
I do like Safeguard products and delivery is excellent. But I do find all the wood treatment quite complicated. It would be helpful is I could say "Treat my Shed" and you could provide a list of options "A, B, C..." rather than me finding one treatment, then seeing I need to apply a pre-product and a post product.... I would also like to see better user instructions on the packet. Thanks, Paul
25 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Excellent service with quick delivery
Excellent service with quick delivery. Items as stated on site.
20 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Great quick service and very good value…
Great quick service and very good value for money pleased with my purchase used the product today does as described.
26 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Great company very helpful over the…
Great company very helpful over the phone and informative website . Quick and easy service and delivery.
24 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
One parcel lost in transit
One parcel lost in transit, contacted safeguard but had missed cut off time for delivery next day, but they went out of their way to get me another delivered so that I had it the next morning, brilliant customer service.
22 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Ordered and delivered as described by…
Ordered and delivered as described by company
23 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Jack
Safeguard Europe Ltd
Great product easy to use and quick…
Great product easy to use and quick delivery
12 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Jack
Safeguard Europe Ltd
Product Ordering
The product was easy to order online, and delivered within the stated timeframe.
Thanks
17 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Jack
Safeguard Europe Ltd
Ordering and delivery went well. Can't say if product works
Ordered some woodworm treatment. Arrived quickly and safely. Obviously can't comment on whether the product works at this stage.
18 de maio de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Jack
Safeguard Europe Ltd
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Jack
Safeguard Europe Ltd
Very good customer service issue with a…
Very good customer service issue with a fan, no quibble courier delivered next day lady who help on the phone so polite and clear in what would happen, I judge a company on what they do when something goes wrong and these was brilliant 👏
16 de junho de 2026
Resposta da Safeguard Europe
Good Morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience and our team was able to rectify this issue.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Jack
Safeguard Europe Ltd
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